Shapermint

As a dissatisfied customer of Shapermint.com, I feel compelled to share my experience. Initially, I was excited to try out their shapewear products but unfortunately, my expectations were not met. Not only is the compression level of their products insufficient, but I also faced issues with the company's customer service.

When I decided to cancel my order, I was informed that I would receive a full refund for shipping as well as a promotional discount of 10%. However, after 15 business days, I still have not received my refund. Despite reaching out to Shapermint multiple times via live chat and messenger, I received no help. They merely responded with the same unhelpful statement- "it was already processed".

As a result, I was forced to contact my bank and file a dispute with Shapermint for an amount of $11.34. The company's response was to blame my bank for the issue, which I found to be ridiculous. It is quite disappointing to experience such an unprofessional approach from a company's support team.

To make matters worse, the return policy of Shapermint is equally frustrating. While I am not satisfied with the quality of the products I received, the cost of shipping ($9.95 per item) is prohibitively high, making it impractical for me to return them. I am now planning to resell the items on a marketplace and warn others of my unfortunate experience.

All of this could have been avoided if Shapermint had just reprocessed my refund. Sadly, their reluctance to promptly assist a customer has caused me to share my negative experience and refrain from using their services in the future.

The experience this individual had with Shapermint was not a positive one, to say the least. They expressed frustration with the quality of the products, stating that they felt they had overpaid for items that were no better in quality than those found at a department store priced at $5. Another issue they had was with return policies. They shared that they had placed an order for four items but only wanted to keep one. When they attempted to return the other three items, they discovered that a fee was charged for doing so, despite being advertised as "no hassle" returns. Additionally, when they attempted to exchange items that rolled down, they encountered complications during the checkout process. A sale was in progress, and they attempted to apply a coupon, only to have a completely new order processed at full price, resulting in a new layer of complicated and expensive fees. Despite emailing for assistance, they received no response until after two days had passed, at which point the new order had already been shipped. Their current situation is one filled with frustration and mounting expenses, which they will have to endure until they can successfully return both orders. It is clear from their review that they would not recommend Shapermint to anyone and urge others to stay away.

As a first-time buyer of shapewear, I was excited to try out Shapermint's products after seeing their advertisements. I carefully read their sizing guide and selected the best fit for me according to their chart. When I received my order, I tried on one of the camis I had purchased, but unfortunately found that it did not fit properly. It kept riding up at my hips due to my curvy figure.

While I was disappointed that the item did not work out for me, I was even more disappointed with the company's return policy. Although they advertise hassle-free returns and exchanges, I found that this was not the case. When I tried to return the items, I was shocked to find out that not only did I have to pay for the shipping, but I was also charged a restocking fee.

It seems that the company only wants customers to exchange their items for others rather than return them for a refund. This was not something I had realized when I made my purchase, and I felt misled by the company's advertising. In the end, I received only a fraction of my original purchase price back, and I was left feeling frustrated and dissatisfied.

Overall, my experience with Shapermint was not a positive one. While their products may seem like a great deal at first, their dishonest and misleading return policy makes them not worth your time or investment. If you do decide to purchase from them, be sure to read their policy carefully to avoid getting gypped like I did.

I must say that I have mixed feelings about Shapermint (shapermint.com). On the one hand, I have high hopes that the product itself will be worth the hassle once it arrives. On the other hand, my experience with their operations management and customer service has been quite disappointing.

Let me start by saying that I placed an online order on their website on 3/31 and used my current address in Puerto Rico. At first, everything appeared to go through without any issues. However, on April 8th, I received a notification stating that my order had been canceled "at my request." This came as a huge surprise since I did not request the cancellation.

I decided to speak to one of their customer service representatives to figure out what had happened. They informed me that they couldn't "locate" the shipping address and promptly canceled the order without attempting to clarify or confirm the address with me. This left me feeling frustrated and confused. Why would they cancel my order without making any effort to clarify the address? It seems like a bizarre business strategy to me.

In an attempt to salvage the situation, I decided to shift the address to a NYC address. Unfortunately, the package will arrive after we've left that address, which is quite unfortunate. It's just another example of the poor operations management that's being done by the Shapermint team, in my opinion.

What upset me the most is that this could have been avoided if they understood that addresses in Puerto Rico are different from the standard US addresses. If they're going to offer shipping to Puerto Rico, they need to make sure that they understand the unique aspects of addresses here.

At the very least, they should have offered to expedite the shipping so that it would have arrived on time, had the order been processed correctly on March 31st. Overall, I'm disappointed with my experience with Shapermint. While I hope that the product will be worth the hassle, I won't be ordering from them again until they improve their operations management and customer service.

I was absolutely thrilled to receive my new SHAPERMINT bra from shapermint.com. Like many women, I know how challenging it can be to find the perfect bra that's comfortable, supportive, and flattering. So when I stumbled upon Shapermint, I couldn't wait to try out their products.

Unfortunately, the excitement was short-lived. When I received the first bra, I realized that I had ordered the wrong size. However, I was relieved to find that their customer service was excellent. They quickly responded to my inquiry and shipped me another bra in the correct size with no questions asked.

To my delight, the second bra was a perfect fit. It hugged my curves in all the right places and gave me the confidence boost I needed. However, my joy was short-lived when I noticed that the hooks on the bra had popped off after wearing it for just thirty minutes. I couldn't believe it. What was supposed to be a reliable and high-quality bra had betrayed me in such a short amount of time.

I was at work at the time and had to resort to using a safety pin to keep the bra in place until I could get home. It was a frustrating and embarrassing experience, to say the least. I couldn't help but feel upset, disappointed, and angry that I had spent my hard-earned money on a product that failed me so quickly.

In the end, I was forced to throw the bra away as it was useless to me. While I appreciated the customer service I received from Shapermint, I couldn't help but wonder if their quality assurance standards were up to par. Overall, I was disappointed with my experience and would think twice before purchasing from shapermint.com again.

As a recent purchaser of Shapermint's shapewear shorts, I must admit that my experience has not been entirely satisfactory. Despite placing my order a whole two months ago, I am still yet to receive my item. To make matters worse, I have been charged $40 for a product that I have not even received.

In an attempt to rectify the situation, I have spoken to customer service agents on their chat system on several occasions, but to no avail. I find it concerning that none of the agents seem to understand the nature of my issue, and it has been frustrating having to repeat myself every time I speak with someone new.

Furthermore, there have been issues with my address. The initial shipment was returned to them as my address was incomplete. When I requested an address change, none of the agents could seem to comprehend my instructions. As a result, my replacement order has been under processing for over a week now, and no changes have been made to my address.

It is incredibly disheartening to experience such poor customer service. I am unable to receive a refund for my purchase, and there seems to be no personal assistance to address my concerns. It is concerning to think that a business such as Shapermint, which has received positive reviews, could be so incompetent in managing its customer service.

Like many others who have fallen for the brand's seemingly positive reviews in the past, I too have learned that this company does not live up to its advertised standard. It is highly unlikely that I will ever receive the shapewear shorts that I originally ordered, and I will have to find another alternative before my upcoming graduation.

Overall, my experience with Shapermint has been less than satisfactory due to the poor communication, handling, and lack of personal touch in addressing customer issues.

As a keen online shopper, I decided to give Shapermint a try after seeing various advertisements and promotions. I placed an order during one of their numerous sales and, to my satisfaction, it arrived promptly. However, when I discovered that the quality of the garment was not what I expected, I made the decision to return it.

Unfortunately, this is where my troubles began. I went to the web site and tried to follow their returns process, but I ran into a roadblock. I entered my order number and zip code, but the link that showed me what I had ordered didn't work. To rectify this, I reached out to their customer service team via email, and this was when I got very frustrated.

The return email I received stated that they were busy, and there was a system issue. They claimed that their tech support was working on the problem, but I had to wait 48 hours for them to respond. I followed their instructions and sent another email after 48 hours, but unfortunately, all I've received is radio silence. It's concerning that there is no way to speak to a live person when experiencing these issues.

I'm disappointed that the customer service I received from Shapermint didn't match their glorified claims of exceptional service. It would seem that once they have managed to sell their products, they are not interested in providing further support to their customers. In my opinion, if Shapermint wants to build trust with its customers, they must improve their customer service and make it accessible to their clients.

It is always important to read reviews before making a purchase from a company you are not familiar with, and unfortunately, in the case of Shapermint (shapermint.com), it appears many customers have had negative experiences. One such customer reported that they ordered a product from the site, but were unhappy with it and received a store credit in return. They then used the credit to purchase a different item, but were once again unhappy with the product they received. The customer attempted to exchange the item for a larger size, but never received the new product despite emailing back and forth for over a month.

To make matters worse, when the customer finally received an email offering a refund, they discovered it was only for the difference between their store credit and the cost of the product they had purchased. This meant the customer received a refund of only $7.80, even though they had originally paid over $40 for the item in question. To add insult to injury, the customer was not even refunded for the $12+ they had paid for shipping.

When they tried to reach out to the company via email and Facebook, they were ghosted on both platforms. Even when they left a public review on a Facebook ad, they were promised that the issue would be fixed, but nothing ever came of it. Desperate for a resolution, the customer filed a formal complaint with the complaintsboard.com (Complaintsboard.com).

It is clear that this customer had an incredibly frustrating experience when shopping with Shapermint. They are still owed either their item or almost $50, and have been left feeling ignored and mistreated by the company. If you are considering making a purchase from Shapermint or any other online retailer, be sure to research the company and read reviews from other customers to avoid any similar issues.

Shopping with Shapermint.com was a frustrating experience that left me feeling disappointed with their customer service. While the products themselves may be of good quality, the lack of care and attention demonstrated after the purchase was made was extremely disappointing and discouraging.

My initial interaction with their online chat left me feeling confused and uncertain about the status of my order. When I raised concerns about a timer page that appeared during the checkout process, the representative I spoke with urged me to simply order again rather than addressing the issue properly.

As a result of this confusion, I ended up mistakenly ordering two of the same item. When I contacted the company immediately to request help in correcting the mistake, I was met with a dismissive response. Despite my clear request to cancel one of the orders and receive a full refund, the company only offered me a 20% discount - an inadequate offer given the mistake was caused by confusing elements of their website.

Worse still, despite emailing the company for three days straight seeking a resolution, I received no response. This lack of attention to customer needs and concerns is unacceptable, and I will not be shopping with Shapermint.com again.

Overall, while their products may be of good quality, their customer service proved to be substandard and unprofessional. I would not recommend this company to anyone looking for a positive shopping experience.

My experience with Shapermint (shapermint.com) has been a complete disappointment, and I strongly advise anyone considering shopping with them to steer clear. I had ordered two bras on October 16, and after an agonizing six weeks, the tracking information showed that they were on their way to me. However, a week later, I found out that they were shipped back under the pretext of an attempted delivery, which was strange since my intercom was linked to my cell phone, and there was no way they attempted an unsuccessful delivery while I was home.

To make matters worse, I discovered that the bras were shipping from two different Chinese warehouses, and one was still stuck in transit, three weeks after I originally placed the order. Out of nowhere, they tried to deliver to a business address, which only added to my frustration. After speaking with a company representative, I learned that I would receive a refund, but that never happened.

Two weeks later, I contacted an agent online, and I was informed that the refund was applied again. Astonishingly, two more weeks passed, and there was still no refund. To make matters worse, I was told that the refund was applied to a card ending with the number 8412. Unfortunately, I do not have such a credit card, and despite providing proof in the form of a credit card statement showing my purchase and my proper credit card number, they insisted on refunding the purchase to the card that was not mine.

Unfortunately, I have given up on ever receiving my well-deserved refund. After reading the comments from other disappointed customers, It's clear to me that I am not alone in being victimized by this company. Therefore, I strongly urge anyone considering shopping with Shapermint to keep their hard-earned money and look elsewhere for their shapewear needs. Avoid Shapermint at all costs, and you most certainly will not regret it.

Pinterest has tons of ads for Shapermint, I trusted that. But they are a sham. Their site looks reliable but it isn't supplying what they advertise. Apprently if you do get an order it isn't what you purchased and not well made. Months will go by without orders being delivered or refunds provided. Their tracking system, is not a viable site. I have had to start a complaint with PayPal in hopes of getting a refund.