I am a regular customer of Ashley Stewart. I ordered a few items on July 10, 2019. After realizing my order had not arrived, I called last week, (July 15, 2019) to ask where my order was. I was told by rep that the Warehouse moved and that I had to wait for an email as to when they would ship my items. Hadn't heard anything or received an email. Called today (Jully 26, 2019), and was told that the warehouse decided to cancel my order due to not having my items in stock. I was shocked and surprised because Ashley Stewart is usually pretty good about shipping items in a timely manner. I am a cardholder as well, but this has experience has been disappointing and I will not encourage any of my plus-sized friends to become a member. I will pay off my card and be done. This is not the way you treat a loyal customer.