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Chic Couture Online

www.chiccoutureonline.com

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1.0 9 Complaints
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Chic Couture Online Complaints 9

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4:06 pm EDT
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Chic Couture Online Terrible Quality and Customer Service: Avoid Chic Couture Online

on this website. The material is cheap and the stitching is not done properly. I had to return my order twice and it took forever to get my refund. I would not recommend Chic Couture Online to anyone. Save your money and shop somewhere else.

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3:26 pm EDT
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Chic Couture Online Disappointed with Chic Couture Online: Poor Quality and Sizing

So, I recently made a purchase from Chic Couture Online and I gotta say, I'm pretty disappointed. I spent a whopping $99 on a top and earrings, but the quality was seriously lacking. The sewing was so bad that it looked like it was done by a bunch of high school kids. There were strings all over the place and they were coming off left and right.

To make matters worse, I ordered a size 2xl and it was more like a small in USA sizing. I mean, come on! And don't even get me started on the material. It was seriously the cheapest material I've ever seen on both the top and the earrings.

In the end, I ended up giving the top away to one of my tiny students because it was just too small and poorly made. Needless to say, I won't be buying from Chic Couture Online again.

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1:26 pm EDT
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Chic Couture Online Disappointing Experience with Chic Couture Online: Poor Quality and Customer Service

So, I recently ordered some clothes from Chic Couture Online and I gotta say, I was pretty disappointed. I spent a whopping 250 bucks on my order, but when I got my package, the packaging was all messed up and the clothes looked like they had already been worn before they even got shipped out. I mean, come on, that's just not cool.

And to make matters worse, their customer service was just plain awful. I tried to reach out to them to see if I could get a refund or exchange, but they were no help at all. It's like they didn't even care that I was unhappy with my purchase.

Now, I'm stuck with these clothes that I can't even wear because they look like they came off someone else's back. It's such a waste of money and I'm really disappointed in Chic Couture Online. I definitely wouldn't recommend shopping with them. Save your money and go somewhere else where you'll actually get what you paid for.

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Is Chic Couture Online Legit?

Chic Couture Online earns a trustworthiness rating of 66%

Generally safe, but check closely before sharing details.

Our conclusion: Chic Couture Online's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Chic Couture Online. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Chiccoutureonline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Chiccoutureonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Chiccoutureonline.com you are considering visiting, which is associated with Chic Couture Online, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • We have detected an internal review system on Chic Couture Online's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We conducted a search on social media and found several negative reviews related to Chic Couture Online. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Chic Couture Online Disappointing Quality: Jumpsuit Falls Apart After One Wear - Third Issue with Order

for this jumpsuit and it can't even hold up for one wear. I'm so disappointed in the quality of your products. I understand that mistakes happen, but this is the third time I've had an issue with my order. I was really excited to wear this jumpsuit for a special occasion, but now I have to find something else last minute. It's frustrating because your website has such cute clothes, but the quality just isn't there. I hope you can improve your products in the future because I won't be ordering from you again.

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Chic Couture Online Disappointing Experience with Chic Couture Online: Clothes Didn't Fit and Review System Failed

So, I gotta say, I was pretty disappointed with Chic Couture Online. I mean, don't get me wrong, their clothes look amazing on the models, but when I got my order, it was a whole different story. The clothes just didn't fit right, you know? Like, they were either way too short or way too long. And I'm not even that picky about my clothes, but come on, if I'm gonna spend my hard-earned money on something, I at least want it to fit right.

And don't even get me started on trying to leave a review. I tried to do it a bunch of times, but it just wouldn't let me. Like, what's up with that? It's almost like they don't want people to leave honest reviews or something. And honestly, I'm starting to think that some of their reviews might be fake. Like, there's no way that everyone is having such a great experience with them.

All in all, I don't think I'll be buying from Chic Couture Online again. It's just not worth the hassle, you know? I'd rather spend my money somewhere that actually cares about their customers and their reviews.

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Chic Couture Online Disappointed with Chic Couture Online's Customer Service and Refund Policy

I bought something from Chic Couture Online back in April 2020, but I never got it. According to my account, it was delivered, but I never saw it. I tried to get a refund, but they told me I couldn't get one until they got the item back. I've been trying to get my money back for seven months now, but I still haven't gotten it. I'm really upset with Chic Couture because I've been shopping with them for five years and this is how they treat me. It's not fair.

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Chic Couture Online Disappointing Experience with Chic Couture Online: Poor Quality and Rude Customer Service

So, I was really excited to order some outfits from Chic Couture Online for my vacation. I even paid extra for priority shipping so I could get them in time. But, when I got back from my trip, my items were nowhere to be found. I had to scramble and buy new outfits from the mall at the last minute. It was a real bummer.

I tried calling the company to complain, but they were so rude to me. They wouldn't even refund the extra shipping I paid for. It was really frustrating. I mean, I understand that things can get delayed sometimes, but the least they could do is be polite about it.

To make matters worse, when I finally did receive my dresses, they looked really cheap. The material was poor quality and there were thread strings coming off. I couldn't believe it. I paid $100 for these dresses and they looked like something I could have bought at a discount store.

Overall, I would not recommend shopping at Chic Couture Online. There are definitely better stores out there with higher quality items and better customer service. Save yourself the hassle and shop somewhere else.

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Chic Couture Online Terrible Customer Service Experience with Chic Couture Online: Holes in Dress and Unprofessional Response

I just got my dress from Chic Couture Online and I was so excited to try it on. But when I put it on, I noticed there were two small holes under the belt. I was really disappointed because I was looking forward to wearing it out. So I contacted the company and sent them pictures of the holes.

Their response was really frustrating. They said that I must have done something to the dress because their "quality control department" wouldn't have missed that. But I know for a fact that the holes were under the belt, so there's no way I could have caused them.

As a small business owner myself, I understand the importance of customer service and taking responsibility when something goes wrong. But Chic Couture Online didn't seem to care about my concerns at all. Their response was not only absurd, but it was also extremely unprofessional.

This was my first and last time ordering from Chic Couture Online. I don't want anyone else to have to deal with their terrible customer service, so I'll be spreading the word to others not to order from them either. It's really disappointing because I was looking forward to supporting a small business, but their lack of care for their customers is unacceptable.

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8:05 am EDT

Chic Couture Online Do not waste your money

Not happy.
I paid extra for an expedited shipping to get items as soon as possible. But unfortunately, they never arrived. Its status on the website shows they have never been shipped. Needless to say, it's been 2 months since I placed the order.
Called them and asked for a refund. They refused. They said that the order was actually shipped but according to their information I was not at home, so it was sent back. I was like whattttt?
I am absolutely sure I didn't get any notifications, no phone calls from drivers or stuff like that. Moreover, if it was true, then what happened to its stats on the website? No, guys. There's something wrong with you. I guess, it was a lie to cover their sneaky a*s from troubles coming from my side...

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Overview of Chic Couture Online complaint handling

Chic Couture Online reviews first appeared on Complaints Board on Oct 9, 2017. The latest review Terrible Quality and Customer Service: Avoid Chic Couture Online was posted on Jun 12, 2023. Chic Couture Online has an average consumer rating of 1 stars from 9 reviews. Chic Couture Online has resolved 0 complaints.
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  1. Chic Couture Online Contacts

  2. Chic Couture Online phone numbers
    +1 (866) 414-0840
    +1 (866) 414-0840
    Click up if you have successfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number 0 0 users reported that they have successfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number Click down if you have unsuccessfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number 0 0 users reported that they have UNsuccessfully reached Chic Couture Online by calling +1 (866) 414-0840 phone number
    +1 (954) 653-1701
    +1 (954) 653-1701
    Click up if you have successfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number 0 0 users reported that they have successfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number Click down if you have unsuccessfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number 0 0 users reported that they have UNsuccessfully reached Chic Couture Online by calling +1 (954) 653-1701 phone number
  3. Chic Couture Online emails
  4. Chic Couture Online address
    16445 N 91st St. Suite #106, Scottsdale, Arizona, 85260, United States
  5. Chic Couture Online social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 05, 2025
Chic Couture Online Category
Chic Couture Online is ranked 96 among 160 companies in the Women's Clothing category

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