Sevenly’s earns a 1.3-star rating from 0 reviews and 14 complaints, showing that the majority of customers are dissatisfied with charitable purchases and the impact they support.
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Sevenly Review: Supporting Causes with Cool Designs
It was pretty cool, I gotta say. I ordered from Sevenly (sevenly.org) and had some issues with my order. But after I complained to the BBB, they got back to me and said sorry and stuff. Then they tracked my order and shipped it out to me. And guess what? I got it! It was pretty sweet.
The thing I ordered was a shirt with a cool design on it. I really liked it and wanted to support the cause that Sevenly was promoting. They have a lot of different causes that they support, which is pretty neat. I think it's cool that they use their platform to raise awareness and money for different organizations.
Overall, I had a pretty good experience with Sevenly. The only downside was the issue with my order, but they did eventually fix it. The shirt I got was good quality and the design was really cool. I would definitely consider ordering from them again in the future.
Sevenly Order Delay: Is it a Scam or Just Slow Shipping?
So, I ordered some stuff from Sevenly, and they charged me right away when I did it online. But, it's been a whole month now and I still haven't gotten my stuff. I even asked them about it, but they said they haven't fulfilled my order yet. I'm starting to worry that this might be some kind of scam or something.
Disappointing Customer Service Experience with Sevenly for Charitable Purchase
Ordered a face mask from Some Good News for a good cause, but unfortunately, it never made its way to me. I was pretty bummed out about it, so when Sevenly asked for a review, I let them know what happened. But, to my disappointment, I never received a response from them. It's a shame because I really wanted to support their mission and make a difference through my purchase.
Overall, I don't think I'll be using Sevenly again. It's important to me that companies are responsive and accountable to their customers, especially when it comes to charitable causes. It's a shame that my experience with Sevenly fell short in that regard. I hope they can improve their customer service in the future, but until then, I'll be taking my business elsewhere.
Is Sevenly Legit?
Sevenly earns a trustworthiness rating of 37%
Be careful. Check reviews and watch out for issues before dealing with Sevenly.
Sevenly protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.
We found that the website Sevenly is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.
We conducted a search on social media and found several negative reviews related to Sevenly. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Sevenly. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Sevenly.org has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Disappointing Experience with Sevenly: Poor Customer Service and Shipping Delays
So, I was checkin' out Sevenly's website (sevenly.org) and I gotta say, I'm not too impressed. I reached out to their social media person and they said they'd hit me back up, but I never heard back from 'em. And get this, I ordered somethin' from 'em 18 days ago and I still haven't gotten any word on when it's gonna ship. What a bummer, man. I thought this company was all about supportin' good causes, but I guess they don't care about their customers. Wish I had read some of the reviews before I gave 'em my money.
Disappointing Experience with Sevenly: Delayed Shipping and Poor Customer Service
Sevenly is a website that promises to do good by donating a portion of their profits to various charities. However, my personal experience with this company has been less than satisfactory. I made a purchase over three months ago and have yet to receive my items. Despite two shipping labels being created, my order is still "stuck in pre-shipping." I have attempted to contact customer service for a refund, but have received no response. It is disappointing to see a company that claims to do good engage in such shady business practices. It is important to be cautious when making purchases online and to research companies before giving them your hard-earned money.
Sevenly Review: Great Concept, Poor Execution and Customer Service
I really liked the idea behind Sevenly. I decided to place an order on September 2nd, but it's now September 25th and I still haven't received anything. I tried reaching out to the company, but all they kept telling me was that it would ship soon. I'm starting to feel like this company isn't very honest. I even tried to cancel my order, but they told me I couldn't do that. I would advise you to be cautious before placing an order with them.
Sevenly's Poor Customer Service and Lack of Communication - A Warning to Potential Buyers
I bought two things from Sevenly on October 7th, 2021. They sent me an email saying they got my order, but I haven't heard anything since then. I sent them an email asking when my stuff would come or if they could give me a tracking number, but they haven't answered. I'm thinking about going to the Better Business Bureau because this is ridiculous. Don't buy anything from these people, they're a bunch of crooks.
Disappointing Customer Service and Slow Shipping: My Experience with Sevenly
Sevenly is a website that I recently purchased from and I must say, I am not impressed with their customer service. It has been almost a month since I placed my order and it still has not arrived. They told me that it shipped, but they do not have a tracking number to provide me with. I have reached out to them twice for more information, but I have not received a reply. This is very frustrating and disappointing.
I would not recommend purchasing from this site due to their lack of communication and slow shipping. I am considering contacting my credit card company to do a chargeback since I have not received my order and have not been able to get any information from Sevenly. It is a shame because I was excited to support their mission of giving back to various causes through their merchandise.
Overall, my experience with Sevenly has been negative and I would caution others to be wary when considering making a purchase from them. The lack of customer service and slow shipping is unacceptable and has left me feeling frustrated and disappointed.
Unable to contact about pending order
Order #SEV_152295 was placed and money transferred on October 3rd, 2021. I have been unable to contact the company about the status of this order and the website provides no links or contact information. I would like the order fulfilled or a full refund if that is not possible. I am unable to tell if Sevenly is even still in business due to their website.
Desired outcome: Order fulfillment or full refund
orders not received and rude cs
I ordered presents for Christmas on December 3rd. It is December 19th and they're still not here. We are leaving Dec 21st and not only won't have these to take with me as gifts but now I'm going to have to trust they're not stolen off my porch. I've contacted customer service several times. I will attach the response below. I was extremely frustrated because I had a time sensitive gift and Ella Mae over nighted me a replacement (not what i ordered mind you), then said it cost her $40+. When the envelope says $17.75. This is after I said I would pay for overnighting. She brought up twice how much she paid to over night this to me. Again here it is Dec 19th and no presents to take with me out of town. I was super excited this year that gifts I was giving were going to a good cause. Next year I will find a better organization.
I don't know where my order is
I'm probably one of those customers who's always dissatisfied with service.
I often write reviews. But you know, it's not because I'm mean, it's because many companies care nothing about customers and try to do everything to lie, to cheat, to get as much money as possible. No wonder.
Sevenly may have a great idea, but no one will care until they learn to keep their words.
I was promised to get my order by the beginning of October. But it never arrived. It's the 9th of October today and there's no sign of anything: the company, the order, the delivery service. The only person who's worried is me. No wonder why. I spent money and I want to get something instead.
unprofessional
You should know when you order online, don't expect to get your package soon. Not even the expedited delivery will help you.
Sometimes you have to wait for a month and it's ok, it's a normal practice. But this website is beyond all of the expectations. To receive my order I had to wait for 3 months. I called and emailed them numerous times, they were slow like turtles and sometimes it took them up to 2 weeks to answer me. They gave me a runaround and couldn't explain what happened to my order.
They are unprofessional and not worth your money. Stay away and shop elsewhere.
The complaint has been investigated and resolved to the customer's satisfaction.
never received items
I ordered this:
Order date
01/29/2016
Order number
#local_39609
Product name quantity price (Each)
Go to the woods - unisex poly-cotton fleece pullover hoodie - heather gray - $52.99 / small 2 $52.99
Subtotal: $105.98
Shipping: $0.00
Total: $105.98 usd
I never received my order. Countless emails and phone calls go unanswered. Now I receive promotional campaigns, but I keep writing to them to no avail. Their support email system just confirms they "received" my email and will get back with me "shortly". It never happened. This is a january, 2016 order.
terrible experience
I have placed a big order with Sevenly and later they contacted me and said that most of the items were not available and that they were not sure when will I get my stuff. I asked them to cancel my order but they said that it was not possible. They said that they can send things which were in stock and the remaining part will be delivered later. I agreed but received nothing! They gave me a tracking number but it was invalid and I was not able to track my order! Customer service was terrible and every time I contacted them I heard nothing but lies!
I do not recommend this company!
Overview of Sevenly complaint handling





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