SegPay’s earns a 2.9-star rating from 0 reviews and 132 complaints, showing that the majority of merchants are somewhat satisfied with payment processing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
unauthorized cgarges
On 07/27/2010 my checking account was billed (debited) $29.95. I submitted a complaint & asked for a refund into my account with in 72 hours or I would contact the Better Business Bureau. My checking account was credited, but only $18.98. Then my checking account was again charged $39.98 on 07/28/2010. I DO NOT KNOW what your company, or your afilliates deal with, BUT YOU WILL CEASE & DISIST from charging my checking account, (or anyother account of mine.) YOU WILL CREDIT MY CHECKING ACCOUNT THE REMAINING $10.97 from the date of 07/27/2010. YOU WILL ALSO CREDIT & REIMBERSE MY CHECKING ACCOUNT $39.98 with in 48 hours. I WILL be speaking with my financial institution & The Better Business Bureau regarding these situations. My name is Glen Bassett; phone # [protected]. This BETTER NOT, & WILL NOT HAPPEN AGAIN! Thank You, Sincerely, Glen Bassett.
unknown/unauthorized gharge
The address, phone #, & email address above belong to me. Looking at my online bank statements i noticed a gharge for $29. 95 debited from my checking account. The amount did not state what, or who it was for. It was charged to segpayeu.com gi gibraltar> i request to know what this charge was for. And, i demand that my checking account be credited for $29. 95 for what ever this false charge was for. I expect to see the $29. 95 credited back into my checking account with in 72 hours from this notice, or i will contact the better business bureu. The date of this letter to to is 07 / 27 / 2010. The date of the charge from my checking account is also 07 / 27 / 2010. Please take care of this as swiftly, & smartly as possible. Thank you, sincerely, glen v. Bassett.
unauthorized prelevation of money
to SegPayeu.com
Hi,
I discovered a total of 38, 20 Euros were prelevated from my visa electron card. I NEVER heard of your agency.
I'm not the only victim of your actions: http://www.complaintsboard.com/complaints/unauthorized-prelevement-c124760.html
Your are not authorized to prelevate money from my visa card. I never got a receipt or anything from your part with explanation
what this all is about.
Where did you get my card number from?
Ofcourse I want my 38, 20 euro's reimbursed.
I hope yours was an error.
If I get no quick answer, I inquire to initiate prosecution.
Here are the facts I found on my visa account:
[...]
I count on you to resolve this problem. As I wrote, if I get no quick answer, I inquire to initiate prosecution.
Please answer to this E-mail address: ...@yahoo...
Thanks,
Claudia ...
I understood at the end what had happened. I suscribed TorrentHandler.com in december 2009 and automatically had to subscribe to segpayeu to pay for the download of files. I just used it once and didn't remember i subscribes a contract with segpayeu.
The contract sended buy mail said:
"If you have any questions or concerns regarding this purchase, please feel free to contact our customer support department in one of the following ways:
The quickest way to solving any billing problem is to contact SegPay's customer support department before your bank or card company.
Online: https://SegPayCS.com
By Email: Help@SegPay.com
By Chat: https://www.SegPayChat.com
By Telephone: US and Canadian Residents: [protected]
By Telephone: Direct Dial: +[protected]
Your purchase today was for 1 Week Trial of Torrentprivacy service to torrentprivacy.com.
For your privacy, SegpayEU.com will appear on your statement.
This is a recurring membership and will be billed next on 12/20/2009, and then every 30 days afterwards until cancelled.
You may receive a few e-mails containing your username and password for accessing the system."
etc.
So they were clear. I didn't remember anything about this mail.
They have suddenly after my request, without any problem, canceled, deleted my account. The payments are stopped.
It was my fault not to remember anything, so I didn't ask back my 38, 20 euro's.
Anyway I wrote them that, seen the problems I had encountered happen to many people, it would be better to send an E-mail to the payer to let him know every time money is taken off his creditcard...
Just had money taken out of my account! I have no idea.
Anyone suggest ways I can get my money back or unsubscribe to what ever is authorising these transfers?
contact a.pitts@live.com
thanks
unauthorized charges
On 01/19/2010 I was billed by SegPay, Coral Springs Fla, two times once for Segpay and once for +CREPASS, Sing. Both amounts were for $39.62. I telephoned this number([protected])at 1130 PM and spoke with Ashley and complained that I had not authorized my account to be debited. She identified both charges and indicated that my account would be credited because of a misunderstanding. A couple days later my account reflected that credit.
Again on 02/17/2010 my account was debited thru Segpay, Coral Springs, [protected]) in the amount of $39.87. I was not aware of this charge until I was reviewing my account. I did not authorized the debit to my account and called the same telephone number listed above and spoke with someone who failed to identify themselves. I indicated that I wanted a refund to my account since I did not authorize the debit. I was told that they could do nothing about the charge. Request that this charge be refunded and that future charges to my account be stopped.
The last six numbers of the account are 984981(visa)
Thank you.
The complaint has been investigated and resolved to the customer’s satisfaction.
This outfit is still in business, fraudulent charges to my credit card from HHNETWORKS.ORG [protected], NJ 08243 ALLNETAPP.COM [protected], CARTSINFO.COM [protected]
country code MU. Had to call my credit card loss prevention and change my card number.
from jonthanw3@hotmail.com segpay is going to my accaunt every week some times two times a week, i have no trasaction for three months now. please i beg you for god and send all monies taken from my accaunt. and please stop going to my accaunt. alexandria virginia 22306.
account debit
I have been getting charged to my Visa, this "SEGPAYEU.COM8009906276 NICOSIA" i dont know what it is, and i cant find a way to cancel it so i would like it to be tooken off ASAP, thank you.
The visa number is "[protected]"
My name is Joseph Maillet
and the charge appears as on my statement 2010-02-02 SEGPAYEU.COM8009906276 NICOSIA
AMT 34.95 UNITED STATES DOLLAR
$38.44
Email - [protected]@hotmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I wish to close the account which has been paid by mastercard for$39.95. This is for a wed site I no longer wish to subscibe to. Many thanks.
Des
Replied
unauthorized credit card charge
received bank statement today, 2/6/10, I have two charges from segpayeu.com one for 34.95 for unknown and the other .28 for for transaction fee (international charge). I have no idea what this is or how to find out what it is.
How can I find out what this is and make sure it is deleted or cancelled.
[protected]@hotmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
SegPay is a Third party billing company that process payments over the internet. If you have a dispute with there transactions and feel that they are fraudulent. Please contact us at help@segpay.com 1-866-450-4000 Toll free in the United States or +1-954-414-1610 international to resolve this matter you can also reach out to us at https://cs.segpay.com/. All fraudulent charges will promptly be reversed and all information will be blocked from further processing.
SegPay Support
Please cancel all the attached transactions and refund these. These transactions do not belong to me. This is a serious crime, I am a lawyer and will sue you.
mam to samo, na szczescie mialem puste konto, ale również ten sam adres internetowy a także TAGLOOKUP.COM
pls cancel my membership and all automatic
Provider SegPay
Subscribe ID [protected]
Si prega di interrompere tutti i prelievi non autorizzati dalla mia carta di credito VISA.
Carlo Todeschi
Italy
Illegal deduction on my bank accounts of the sum of 14900.USD 39.95. Need to be refund cos it not authorities by me.
Kindly stop payment to my credit Visa card immediately and cancel all automatic charges!
cancel credit card charges
Please I want stop payment by me credit card and cancel all automatically charge
please delete the charges to my VISA card since I have not used for automatic discharges, please delete it immediately
unauthorized charges to my visa
I got a call from Chase Visa yesterday asking about fraudulent activity on my account. It was this www.segpayeu.com for $29.97. I told them I had never heard of them, and to cancel my credit card (which I have had for 42 years!) because I was afraid of fraudulent activity. I was not home at the time I returned Chase's phone call, and now that I am, I am looking at all my statements and I have been charged $29.97 every single month since January, and have paid it! Chase assures me they will cancel the charges and invetigate, but somebody needs to shut this company down. Chase told me they probably got ahold of my number from some purchase made over the internet. How can these companies do this? What can we call do to prevent this? I have just joined LifeLock, which has put a red flag alert on my credit reports, and this is so horrid that honest, hard working citizens have to do all this when some fake company can get away with scamming hundreds, probably thousands of us? To whom do we turn? Any ideas? Thank you.
The complaint has been investigated and resolved to the customer’s satisfaction.
hey did you guys hear that some of lifelocks employees are or may be stealing your identity it was on cnn or msnbc but it IS TRUE!
i would like canel my memmbership with my graham davy of unit 28/43 carbery street .
my graham davy unit 28/43 carberry street my email gdavy5@bigpond.com i would like cancel my memmbership with you please rely
I have been with LifeLock for over a year, and I love it. Luckily, I've never had to call and dispute a claim.
But when I applied for a car and personal bank loan, the banks will call me to verify it is really me who is applying for the credit. Plus, you get your credit reports on a regular basis...all for $10 a month...
I really feel safe with them.
Hope you will too...
unatherised charges to credi card
this company charged my credit card for 119.00 and i dont even know for what. i sked them to refund but they have not yet.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was going over my credit card statement and noticed two charges of 14.99 from segpay that I didn't approve and I had no ideal who they were, I do now after doing a little research I found out they are a boarder line scam company, putting false charges on peoples credit cards and checking account cards. They are a bad company take my advise and stay far far away from them.
false recurring charges
SegPay has taken monthly unauthorized debits of $39. 93 from my bank acct. They claimed that I purchased a prescription plan in January of 2009. I have medical insurance and my prescription are covered with only a $1.00 co pay. I would have NO reason to order a 40 dollar a month prescription plan. Segpay agreed to reimburse only the latest transaction, but not the previous transactions nor the additional processing fee they charged in the last transaction. They will not even tell me where or how this prescription plan order originated from.
They refuse to allow me to speak to anyone with authority such as a supervisor or manager and say they will "email" me with in 72 hours with their conclusions.
They have all together scammed me for over $240.00 not counting transaction fees or other products that my bank and I are still looking into.
I'm not sure how to go about a formal complain but am looking into it but have found hundreds of topics online from others who have suffered unauthorized debits by segpay through a simple google search.
I will update on here how things go in resolving these charges so that if others run into SegPay issues, it might help to expedite resolution in their cases somehow.
The complaint has been investigated and resolved to the customer’s satisfaction.
I too am a victim of Sepay. After they confirmed my cancellation of a membership to a website, they continue to take the fee from my bankaccount. Now they say they cannot find 'any record of my cancellation', a weak excuse. Thiefs belong in jail.
This is why you never do any kind of payment on the internet or credit cards!
It's almost imposible to cancel these reaccurring charges these people set up on your credit card, they have no brains or they just play dumb to screw you even more!
Just a big run around and you should never let your bank account get that low on funds to begin with, you got no car insurance now!
Good Luck Mate!
Please wait for a site operator to respond.
You are now chatting with 'JanicePCS'
JanicePCS: Thank you for contacting SegPay Customer Service. How may I help you today?
mmatthew weiss: i had an account with a company that was up fro renewal on the 12 of this month but i cancelled it on the 11th of this month BUT
mmatthew weiss: ON the 15 you guys have taken money out of my account for no reason
mmatthew weiss: now ive got dishonner fees at my bank because of yor stuff i need the money put back in the account now
JanicePCS: I'll be very happy to help you with that,
JanicePCS: may i have your purchase id ot transaction id?
mmatthew weiss: looking now
JanicePCS: ok
mmatthew weiss: i cant find an emails from you guys with that info on it
JanicePCS: can i please have the first 6 digits and the last 4 digits of the credit card you used to make the purchase?
mmatthew weiss:XXXXXXXXXXXXXXX
JanicePCS: thank you for that information, one moment please
mmatthew weiss: you guys should pay the dishoner fee too of $17.50
mmatthew weiss: 17.50 +59.95 usd
JanicePCS: it is a membership for XXXXXXXXXX
mmatthew weiss: yep
JanicePCS: what do you want me to do about it?
mmatthew weiss: put it back in my account
JanicePCS: I have reverse the transaction for the membership to the site XXXXXXXXX.Because of your request, you will no longer have access to the said site.
JanicePCS: It will take approximately five to seven business days for the reversal to process through the banking network and back to your account.
mmatthew weiss: ive now got no insurance on my car because of this problem
JanicePCS: If you don’t see these emails within the next 24 hours, please also check any SPAM or JUNK folders that you might have.
JanicePCS: Is there anything else i can help you with?
mmatthew weiss: not good enough
mmatthew weiss: r u puttint the 17.50 back in
mmatthew weiss: i need the cash put back in the account now
JanicePCS: in that case please contact your back
mmatthew weiss: 5 to 7 days get real
JanicePCS: we already aproved your request
mmatthew weiss: you have stuffed this up so fix it
JanicePCS: we are the one who is holding your account sir
JanicePCS: it was already the bank
mmatthew weiss: as for the 17.50 you will pay it because i would not have this bill if you guys shut the account down on the 11th as requested you sent me an email on that day to say it was all ok
mmatthew weiss: im checking now
mmatthew weiss: no it is not in my account
mmatthew weiss: i got that email you just sent me ( This email serves as a cancellation receipt ) on the 11th
mmatthew weiss: so whats going to happen with the 17.50
mmatthew weiss: r u their
mmatthew weiss: HELLO
JanicePCS: we already proccess you request sir
JanicePCS: so if you want please contact your bank and let them contact us
mmatthew weiss: WAS I ASKED WHATS HAPPINING WITH THE 17.50 AND I CANT WAIT 7 DAYS THANK YOU
JanicePCS: and we will inform tehm that we already process your request
JanicePCS: the one i reverse was $59.95
mmatthew weiss: ITS UP TO YOU TO FIX YOUR STUFF UP
mmatthew weiss: NOT BAD I TELL YA
mmatthew weiss: GREAT CUSTOMER SERVICE
mmatthew weiss: STUFF IT i will ring ya department
mmatthew weiss: can i get a reference to prove that this has happened
mmatthew weiss: WAS I ASKED WHATS HAPPINING WITH THE 17.50 you better pay it
JanicePCS: may i know the billing subscription of that 17.50?
mmatthew weiss: have you got a supervisor close i can talk to
JanicePCS: you can call on [protected]
mmatthew weiss: its an overcharge on my bank account because you guys have overdrawn my account
JanicePCS: may i know the company that has been charged you?
mmatthew weiss: now that would not have happened if the accont was cancelled on the 11th as i did
JanicePCS: because i can see 17.50 in our system
mmatthew weiss: newcastle permenent building society
mmatthew weiss: thats it
JanicePCS: we are SegPAy EU.com sir
JanicePCS: we are not affiliated to newcastle permenent building society
JanicePCS: we are SegPayEU.com
mmatthew weiss: duhhhhh i know read my messages
mmatthew weiss: they overcharged me because of you
JanicePCS: we are not affiliated with them sir
mmatthew weiss: DO YOU uderstand what im trying to say to you
JanicePCS: newcastle permenent building society is aother billing company correct?
mmatthew weiss: please repeat it to me cause i dont think you get it
mmatthew weiss: no they r my bank
JanicePCS: oh ok
mmatthew weiss: ohhhhhhhhhhhhh
JanicePCS: can you please give us screen shot of the billing statement saying that we have been charged you for the amount of 17.50 USD
mmatthew weiss: 17.50 overchage because of you +59.95 usd
JanicePCS: oh so that is an over draft fee charged
mmatthew weiss: you can c it on ya system
mmatthew weiss: put ya boss on
JanicePCS: we can't see it because it is not us who charged that
JanicePCS: it is your bank
JanicePCS: and in fact, this is is not even a fraud membership
JanicePCS: you have authorized this transaction and you didn't cancel it on time that is why you have been charged for it again
JanicePCS: if you want, you can even get in touch to our product director directly and talked them about it
JanicePCS: you can send an email to brenda@segpay.com and she can assist you further about this
mmatthew weiss: i know you directly did not charge me but because i tryed to close my account with you on the 11 you have had my money on hold, now its the 15th, my car insurance is due, you still had my money pendind, and then my insurane company tries to take cash out, and because you had my money on hold up till 15th, i get charged overwithdraw fees, you guys should not have had any mony pending from me after the 11th
mmatthew weiss: you have authorized this transaction and you didn't cancel it on time that is why you have been charged for it again
mmatthew weiss: you have authorized this transaction and you didn't cancel it on time that is why you have been charged for it again 11 i canned it it was due on the 12
JanicePCS: that is why you need to contact brenda at brenda@segpay.com about your concern and I'm sure she can be able to assist you further about your concern
mmatthew weiss: ill try but if its anything like this convo god help me
mmatthew weiss: hopless
JanicePCS: she will be able to help you, I'm sure of it
mmatthew weiss: you cant
mmatthew weiss: cya
JanicePCS: Please contact them directly
JanicePCS: If you have any more questions, please free to contact us.
JanicePCS: SegPay only processes for membership site.
Chat session has been terminated by the site operator.
---------------------------------------------------------------------------------------------
Please wait for a site operator to respond.
You are now chatting with 'JoannGCS'
JoannGCS: Thank you for contacting SegPay Customer Service. How may I help you today?
mmatthew weiss: do you guys have a australian phone number i can contact the ones on your email r no good here
JoannGCS: here pur tol free number [protected]
mmatthew weiss: i had an account with a company that was up fro renewal on the 12 of this month but i cancelled it on the 11th of this month BUT ON the 15 you guys have taken money out of my account for no reason now ive got dishonner fees at my bank because of yor stuff i need the money put back in the account now you guys should pay the dishoner fee too of $17.50 17.50 +59.95 usd
JoannGCS: I'll be very happy to help you with that,
JoannGCS: may i have your purchase id ot transaction id?
mmatthew weiss: only have my bank details i just went through this with another opperator
JoannGCS: I'll be very happy to help you with that,
JoannGCS: may i have your purchase id ot transaction id?
JoannGCS: or email address that you used to signed up
mmatthew weiss: only have my bank details
JoannGCS: can i please have the first 6 digits and the last 4 digits of the credit card you used to make the purchase?
mmatthew weiss: matweiss@tpg.com.au
JoannGCS: thank you for that information, one moment please
JoannGCS: is this MATTHEW WEISS?
mmatthew weiss: sure is hehhehe
JoannGCS: the charge that you currently seing right now
JoannGCS: is just a pending charge
JoannGCS: it was already reverse back to your account
JoannGCS: please wait 5-7 business days before it will posted back to your account
mmatthew weiss: yeh but because of that ive been charged a dishonour fee of 17.50 from my bank because you withdrew money on the 15th when the account was closed on the 11th
mmatthew weiss: that sould not have happened and now i have an extra charge because of you company
JoannGCS: you only have one charge here in our company
JoannGCS: and it was already refunded
mmatthew weiss: as i said / because of that ive been charged a dishonour fee of 17.50 from my bank because you withdrew money on the 15th when the account was closed on the 11th
mmatthew weiss: thats your company fault
mmatthew weiss: you owe me $17.50 also
JoannGCS: if you may want contact your bank
mmatthew weiss: the account was closed on the 11th
JoannGCS: they are the one who is charging you that
mmatthew weiss: yeh because of you
JoannGCS: we already gave the contact information of ms.brenda matias
JoannGCS: please try to contact her
mmatthew weiss: if you checked i closed the account on the 11th so why do you charge me on the 15th, when the account was up for renewall on the 12th /
JoannGCS: we already forward your concern top our upper management
mmatthew weiss: im not going to phone you guys over this and cost me more money in phone calls
mmatthew weiss: cost cost cost.
JoannGCS: sir we already forward it to our upper management and they will be the one to fix it
mmatthew weiss: im not getting much of an answer just pass it on hey
mmatthew weiss: i closed the account on the 11th so why do you charge me on the 15th, when the account was up for renewall on the 12th /
mmatthew weiss: i closed the account on the 11th so why do you charge me on the 15th, when the account was up for renewall on the 12th ? this is a question
JoannGCS: it is a overdraft fee
JoannGCS: and it was already forwarded to our upper management
mmatthew weiss: An overdraft occurs when some one withdraws from a bank account and they exceed the available balance. the money in my acconunt was not for you on the 15th as i closed the account on the 11th. so ihow do i get an overdraft fee when it was closed on the 11th
mmatthew weiss: because after the 11th you have no reason to be into my account
mmatthew weiss: i had money in my account for my bills and now you guys have taken that on the 15th
mmatthew weiss: so why did you dib into my account after the cancellation
JoannGCS: sir as I, ve said it was already forwarded to our upper management
mmatthew weiss: whats the good of customer service if you dont answer the question and just pass it on to upper management
mmatthew weiss: so why did you dib into my account after the cancellation
mmatthew weiss: this is now 2 ppl from your help department that have not realy been any help at all //// so why did you dib into my account after the cancellation
mmatthew weiss: hello
mmatthew weiss: so why did you dib into my account after the cancellation this is a question
mmatthew weiss: ?
JoannGCS: it is for 6 months
JoannGCS: thats why it was already debt to your account
mmatthew weiss: na it was only for a 3 month
mmatthew weiss: aug 12 to nov 12
mmatthew weiss: cancelled on the 11th as i said
JoannGCS: yes
mmatthew weiss: yeh
JoannGCS: and the service was already been provided
mmatthew weiss: i know that and its all over but that will not fix this prob
JoannGCS: that why im telling that it was already forwrded sir
JoannGCS: and the contact information was already in you bank
mmatthew weiss: you guys r missing the point totaly as i said / because of that ive been charged a dishonour fee of 17.50 from my bank because you withdrew money on the 15th when the account was closed on the 11th thats your company fault because after the 11th you have no reason to be into my account
JoannGCS: it is an overdraft fee sir
mmatthew weiss: 17.50 +59.95 usd is what is owed not just the 59.95
JoannGCS: thats why we already gave the contact informations of our upper management to fix this issue
mmatthew weiss: i should not have any overdraft fees on my account because it was closed on the 11th . and it was not up fro renewall til lthe 12th
JoannGCS: if you may want you can sent it to help@segpay.com
JoannGCS: to fix this issue
mmatthew weiss: i bet nothing happens and your company will try to take advantage of the situation, rob me blind you dont have the right to do this this sux, im not at work today bacause ive got no insurance on my car because you have taken my money out of my account when there was no reason for it, you dont know how much of a problem this is causing and to wait 7 days for you to think about getting back to me is not on, every day you stuff me arround is another day im not at work, you r costing me big time
mmatthew weiss: i will never do business with your company again after this and i will be letting ppl know about it but i c im not the only one this has happend to looking at google posts.
JoannGCS: sir i've telling you that it is already forwarded
JoannGCS: all you have to do is to wait to fix it
mmatthew weiss: 59.95 is but the 17.50 you will forget about i bet
JoannGCS: and the charge was already refunded
JoannGCS: no sir
JoannGCS: the contact information of our upper management was already in your bank
mmatthew weiss: so r you saying you have put the 59.95 usd back into my account
mmatthew weiss: and its in there now
JoannGCS: yes it will take 5-7 business days before it will posted bank
mmatthew weiss: the contact information of our upper management was already in your bank /what?
JoannGCS: for the over draft fee
mmatthew weiss: so you r going to pay the 59.95 and the 17.50
JoannGCS: the 59.95 was already refunded
mmatthew weiss: and the 17.50
JoannGCS: the 17.50 was in the processed
mmatthew weiss: ? so you guys r thinking about it mmmm
JoannGCS: it is in the processed sir
JoannGCS: that why im telling you that the contact information was already givenj
mmatthew weiss: the whole reason im realy realy mad at this is because of the above and the fact that if a company stuffs there customers around, its not up to the customer to fix it, we pay for a service and thats what we should get, n not a brain strain from hell. and we as customers oftem pay for company overdraft fees when companys dont do there homework and we r the ones left to suffer and pay up. NOT ON AT ALL
mmatthew weiss: YOU DONT MIND TAKING THE MONEY BUT DONT LIKE GIVING IT BACK!
JoannGCS: sir it is in the processed
JoannGCS: ive telling you several times
mmatthew weiss: WILL C
mmatthew weiss: CYA IM SAVING THIS MESSAGE AS THE I DID WITH THE LAST ONE
JoannGCS: thank you for contacting segpay
Chat session has been terminated by the site operator.
I was charged today 29.95 for a subscription I've already cancelled (according to their own receipt).
unauthorised charges!
I am not sure on how this works but i have looked over other complaints and am now more worried! I was charged by something called segpayeu nicosia at 9.95USD and 0.40 AUD (which doesnt make much sense in itself) and i am a single parent on the pension, I CANT AFFORD FOR THIS TO HAPPEN AGAIN! What can i do besides cancelling my card?
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
You should take action immediately.
I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal (it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day.
Apart from that you can register the case for fraud of Credit card, Debit card, Abuse email, Hacking, Miss calls etc. For any fraud you can register online easily .
It is advice to register a case online with www.cybercrimepolice.com as they are very efficient .
Thanks
Following message I have received on my email ____________________________________
Cyber Crime Police –Security Message from www.cybercrimepolice.com
Message From: http://www.cybercrimepolice.com/
Dear User,
We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.
What to do:
• Aware about the Cyber Crime Security from www.cybercrimepolice.com
• Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
• Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
• For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .
If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please against spammer, online from website http://www.cybercrimepolice.com/
For any other information or Register a Case Online, contact www.cybercrimepolice.com
Do not hesitate to contact us as we are available to help you .
It is advice to all about not to promote any cyber crime while browsing.
Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime
Always for your online safety!
Thanks
Regards
www.cybercrimepolice.com
acp@cybercrimepolice.com
Replied
money debited from my account
On Wednesday 26th November when i logged onto my online banking i had been debited a total amount of £49.95 from SEGPAYEU.COM8009906276
CD 3424 . i would like to know how this has been done and why. I demand an immediate reimbursement as no purchases have been made to this personal at all.
please explain to me and and this matter shall not be taken any further
Dan fardell
[protected]@hotmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
To everyone who has replied about an unknown charge, have you contacted our consumer support team first at cs dot segpay dot com? Or by emailing help at segpay dot com? If not, please do that first. If you did contact them and didn't get an answer, please let me know.
Thank you.
Segpay team
I am getting charged every few days $6.99 since June 4th
For the past year this company had been taking 19.99 a month off my credit card don't know what this is. I don't have any current subscription with that price. Would like a refund of these transactions. Unauthorized charges on credit cards isn't right. Please get back to me to resolve this issue.
Hello im getting notifications about payments i dont know anything about. And I need to get rid of it.
I have payments of 20+$ coming out of my account every 10 days from segpay.com I do not know what it is or where it came from
I have been charged £39.95 on my account from SegPayEU.com*ALL4HEALTH [protected] RO, monthly 4 times now from October. Could I please have this refunded
I was charged $30.25 on 01/06/2023. I did not purchase anything online and nowhere that I normally purchase from in person. It is the only charge on my bank statement.
Segpayeu.com*Datorome
I am getting charged 6.99 dollars of which i dont even know what it is. Please give me a refund.
I have never heard of this company & on the 4th-5th November 2022, 32.28 has been taken from my Natwest account, I do not know the reason for this & would appreciate some kind of assistance in this problem
I multiple payments from segpay*skyline and I don’t know why they keep coming out of my bank account!
It was taken out regularly at around £6.40 and it comes out often per month, I can’t see any rhyme or reason for it and I want it to stop
Been charged twice for something I don’t even know what it is and got two overdraft fees charged to my card because of it
dispute
I have payments on on my credit card which i know nothing about:-
Segpayeu com.800990...£22.86
Ref273
Ref:[protected]
Ref;273, [protected]...£17-47
Ref:273.[protected]...£1.14
Please advise what these are for, otherwise I will have to contact my credit card provider, and dispute them
Hola para responsables de segpayeu.como me estais cobrando cosas sin comprar nada i si tubiera algo esta todo cancelado tengo documentos me veo con la obligacion de denunciaros ya que en españa cobrar sin permiso es un delito.pido la cancelacion de todo i eliminacion de mis datos.mi correo juan14origen@gmail.com.pido solucion lo mas breve posoble gracias.
I have been charged 39$ off my mastercard and i didnt know and i want my money back!
My name is Robert Adams, E-mail: bpadams331@gmail.com. On Registering I was promised an E-mail giving me detail which I never received
Hello, on 26th June 2017, this website has reduced 83.91 Pound from my card. I am not sure what is happening and I did not buy anything from this website too. So can i have my refund back please. This is a huge number of money.
The charge is for $49.87 from HotMilfs.com and did not allow me any membership. I've seen unauthorized recurring charges before. you are representing bogus products and scammers as well as hackers. Please void this charge and cancel any recurring charges. Thank you
hii sir
every week my credit card debited by 4US doller
and i m not using that service so please unsubscribe me from ur site
On Friday, March 16, 2018, Bebe.com made 213.55 usd shopping on friday
brisbane
Shopping on Friday, March 16, 2018 at 783.78 usd SEGPAYEU.COM * MNWORKSEU8664504000
Unauthorized shopping was done outside my knowledge
I want my money back
Hello
Ive just been on my bank account and seen the there has been 4 charges made to my mastercard 3 $17 purchases and one $8 purchase idk who yous are and i was asleep when these purchases were made so why the hell did yous take money from me can i please get a refund
Hi I've been charge $52.52 was taken out of my account for something that I don't have any clue about or for
Date and time - 01/07/2018 at 23.42
SegpayEU.com/Reallife
I have been charged $44.95. I didn't authorize it. My credit card ending *** 2338.
I'm requesting to refund.
Contact details - U. S. Adikaram
udeshusa@yahoo.com
Overview of SegPay complaint handling
-
SegPay Contacts
-
SegPay phone numbers+1 (866) 450-4000+1 (866) 450-4000Click up if you have successfully reached SegPay by calling +1 (866) 450-4000 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (866) 450-4000 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (866) 450-4000 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (866) 450-4000 phone numberCustomer Service+1 (800) 996-0398+1 (800) 996-0398Click up if you have successfully reached SegPay by calling +1 (800) 996-0398 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (800) 996-0398 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (800) 996-0398 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (800) 996-0398 phone numberNew Merchants+1 (954) 414-1610+1 (954) 414-1610Click up if you have successfully reached SegPay by calling +1 (954) 414-1610 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (954) 414-1610 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (954) 414-1610 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (954) 414-1610 phone numberInternational+1 (954) 376-3593+1 (954) 376-3593Click up if you have successfully reached SegPay by calling +1 (954) 376-3593 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (954) 376-3593 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (954) 376-3593 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (954) 376-3593 phone numberNew Merchants
-
SegPay emailshelp@segpay.com100%Confidence score: 100%Supportcommunications@segpay.com100%Confidence score: 100%Supportraphael@segpay.com100%Confidence score: 100%Supportsales@segpay.com98%Confidence score: 98%salesinfo@segpay.com96%Confidence score: 96%supporttechsupport@segpay.com95%Confidence score: 95%supportpress@segpay.com75%Confidence score: 75%communication
-
SegPay address220 Hillsboro Technology Drive, Suite 130, Deerfield Beach, Florida, 33441, United States
-
SegPay social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all SegPay contacts
Recent comments about SegPay company
Money taken out of my account
ProBiller.com
165 reviews
SimpleBills
59 reviews
Bill Me Later
40 reviews
![Billing Services Group [BSG]](/images/business/48-48/121711/bsg-billing-services-group.jpg){kind=small}
Billing Services Group [BSG]
15 reviews
FreshBooks
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.