The complaint has been investigated and
resolved to the customer's satisfactionResolved Segpay — false recurring charges
resolved to the customer's satisfaction
SegPay has taken monthly unauthorized debits of $39. 93 from my bank acct. They claimed that I purchased a prescription plan in January of 2009. I have medical insurance and my prescription are covered with only a $1.00 co pay. I would have NO reason to order a 40 dollar a month prescription plan. Segpay agreed to reimburse only the latest transaction, but not the previous transactions nor the additional processing fee they charged in the last transaction. They will not even tell me where or how this prescription plan order originated from.
They refuse to allow me to speak to anyone with authority such as a supervisor or manager and say they will "email" me with in 72 hours with their conclusions.
They have all together scammed me for over $240.00 not counting transaction fees or other products that my bank and I are still looking into.
I'm not sure how to go about a formal complain but am looking into it but have found hundreds of topics online from others who have suffered unauthorized debits by segpay through a simple google search.