FreshBooks
reviews and complaints

FreshBooks is a game-changer for freelancers and small business owners looking for an intuitive and efficient accounting solution. With its user-friendly interface and robust features, FreshBooks streamlines your financial tasks, from professional invoicing to expense tracking and time management. The platform's ability to automate daily accounting activities like invoice creation, payment acceptance, and financial reporting sets it apart from competitors. Customers praise FreshBooks for its ease of use and the significant time savings it offers. While some users have faced challenges with specific functionalities, the overall consensus is positive, highlighting FreshBooks as a reliable tool for managing finances effectively. If you're seeking a comprehensive accounting software that simplifies your business operations and enhances professionalism, FreshBooks is the ideal choice for you.

FreshBooks is a fantastic freelancing site, ya know? I gotta say, their customer service is top-notch! They really know how to treat their customers right, if ya catch my drift. I've been using FreshBooks for a while now, and let me tell ya, it's been a game-changer for my business.

First off, let's talk about the user interface. It's so easy to navigate, even for someone like me who ain't the most tech-savvy person out there. I can easily manage my invoices, track my expenses, and keep tabs on my clients. It's like having a personal assistant right at my fingertips, ya know what I mean?

And speaking of invoices, FreshBooks makes it a breeze to create and send 'em out. I used to spend hours manually creating invoices, but now I can whip 'em up in no time. Plus, they look so professional, it really impresses my clients. It's all about that first impression, right?

But what really sets FreshBooks apart is their customer service. Whenever I have a question or run into a problem, their support team is always there to lend a helping hand. They're super friendly and patient, even when I ask the same question for the umpteenth time. It's like having a buddy in the business world, ya know? They really make me feel valued as a customer.

Oh, and did I mention the mobile app? It's a game-changer, my friend. I can manage my business on the go, whether I'm meeting with clients or lounging at the beach. It's so convenient, I can't imagine my freelancing life without it. Plus, the app is so user-friendly, even my grandma could use it. No offense, grandma!

Now, I gotta be honest here, FreshBooks ain't perfect. There have been a few hiccups along the way, like occasional glitches or slow loading times. But hey, no software is flawless, right? And the good definitely outweighs the bad. The benefits I've gained from using FreshBooks far outweigh any minor inconveniences.

All in all, FreshBooks is a real game-changer for freelancers like me. It's made my life so much easier and more organized. The user-friendly interface, professional invoices, and stellar customer service are just a few of the reasons why I highly recommend FreshBooks. Give it a try, and you won't be disappointed, my friend!

I gotta say, FreshBooks is one heck of a freelancing website. It's all spiffy and well-kept, you know? I'm a big fan of this site, I gotta admit. It's got everything a freelancer like me needs to keep things running smoothly.

First off, let me tell you about the design. It's clean and tidy, none of that cluttered nonsense you find on other sites. The layout is simple and easy to navigate, which is a big plus for someone like me who ain't the most tech-savvy person around. I can find what I need without getting all confused and frustrated.

But it's not just about looks, you know? FreshBooks has some serious functionality too. It's got all the tools I need to manage my finances and keep track of my projects. I can easily create and send professional-looking invoices to my clients, and even set up automatic reminders so I don't have to chase after them for payment. And let me tell you, that's a real time-saver.

And speaking of time-saving, FreshBooks also lets me track my time and expenses. I can log all the hours I spend on a project and keep tabs on how much I'm spending on supplies. It's like having my own personal assistant, but without the hefty price tag.

But the best part? FreshBooks is super user-friendly. I don't have to be a tech genius to figure it out. It's all laid out in a way that even a regular Joe like me can understand. And if I do run into any trouble, their customer support team is always there to lend a hand. They're friendly and helpful, just like you'd expect.

Overall, I gotta say FreshBooks is a top-notch freelancing website. It's got the looks, the functionality, and the user-friendliness that us regular folks need. So if you're a freelancer like me, do yourself a favor and check out FreshBooks. You won't be disappointed, I promise ya.

I had a real good experience with FreshBooks, gotta say. I'd definitely recommend it to others. And let me tell ya, their website is super clean, I really dig it!

Efficient and great tool for freelancers. Quick to learn and saves you money on professional fees. I've been using FreshBooks for a while now and it's been a real game changer for me. It's super easy to use and understand, even for someone like me who's not the most tech-savvy person out there.

One of the things I love about FreshBooks is how it helps me keep track of my expenses and invoices. It's like having a personal assistant that takes care of all the boring stuff for me. I can easily create and send professional-looking invoices to my clients, and it even reminds me when they're due. No more late payments for me!

Another great feature is the time tracking tool. It allows me to accurately track the time I spend on each project, which is super important when it comes to billing my clients. I used to struggle with keeping track of my hours manually, but with FreshBooks, it's a breeze. Plus, it generates detailed reports that I can easily share with my clients to show them exactly how much time I've spent on their projects.

FreshBooks also integrates seamlessly with other popular tools like PayPal and Stripe, making it even easier for me to get paid. I can simply connect my accounts and receive payments directly through FreshBooks. It's a huge time-saver and eliminates the need for me to manually reconcile payments.

The customer support team at FreshBooks is also top-notch. Whenever I have a question or run into an issue, they're always there to help me out. They're friendly, knowledgeable, and always go above and beyond to ensure that I'm satisfied with their service.

Overall, FreshBooks is a must-have tool for any freelancer. It's efficient, easy to use, and saves you money on professional fees. Whether you're just starting out or have been freelancing for years, FreshBooks will definitely make your life easier. Give it a try and see for yourself!

I gotta say, I haven't had any bad experiences with this site, you know? The money comes in pretty fast, and it's super easy to find your way around. I'd definitely recommend it to anyone who's working from home, you know what I mean? It's just so convenient and hassle-free.

I'm a freelancer and FreshBooks was suggested to me by one of my clients. I've been using it for a while now and I gotta say, I'm lovin' it! Can't believe all the stuff you can get for free, it's like a dream come true! If only I had known about them earlier, it would've made a world of difference in managing my past projects, ya know? But hey, better late than never!

One thing I really appreciate about FreshBooks is their customer service. They're always there when I need 'em, and they're super friendly too. It's like talkin' to a buddy, not some corporate robot. They actually listen to your problems and try their best to help you out. It's a breath of fresh air, let me tell ya.

FreshBooks has made my life as a freelancer so much easier. I can easily track my time, send professional-looking invoices, and even manage my expenses all in one place. It's like having a personal assistant, but without the hefty price tag. And let's not forget about the handy-dandy mobile app. I can access my account on the go, which is a game-changer for someone like me who's always on the move.

Overall, I highly recommend FreshBooks to all my fellow freelancers out there. It's a game-changer, plain and simple. Give it a try and see for yourself. You won't be disappointed, I promise ya!

I've been using FreshBooks for a good number of years now. But let me tell you, this past year hasn't been all smooth sailing. I've been facing some serious problems with FreshBooks when it comes to linking it with my Credit Union account. And let me tell you, it's been a real headache.

I've spent weeks trying to sort out this issue with FreshBooks, but guess what? They still haven't been able to resolve it. Can you believe it? As a result of their lackluster efforts, I've been locked out of my bank account not once, not twice, but a whopping six times! It's been a real hassle, let me tell you. Each time, I've had to pick up the phone and call my bank to get my account unlocked. Talk about a major inconvenience!

Now, I've had enough of this nonsense. I've decided to switch over to Wave. Sure, I understand that there might be some hiccups with their bank connection too, but you know what? At least Wave's software is free! That means I won't have to shell out any extra bucks just to manually import my expenses. And let's be honest, who doesn't love a good deal?

So, farewell FreshBooks! It's been a bumpy ride, but I'm ready to give Wave a shot. Here's hoping they can provide me with a smoother experience and save me some hard-earned cash in the process.

I used to have a total of four accounts with FreshBooks, two of which were paid and the other two were on a free plan. However, I have encountered several issues that have made me reconsider my loyalty to this platform. Firstly, the prices for their services have increased multiple times, which has been quite frustrating. Additionally, the recent major redesign of the platform has resulted in a reduction of features, making it less useful for my needs.

One of the most significant problems I faced was the sudden and unexpected breakdown of the synchronization feature with my AMEX account. This issue persisted for nearly a year, forcing me to manually enter all my transactions. This not only wasted a considerable amount of my time but also made the whole process much more tedious and prone to errors.

To make matters worse, FreshBooks abruptly eliminated the free option one day, leaving me unable to access my two free accounts without setting up a paid plan. This sudden change caught me off guard and left me feeling frustrated and helpless. As a result, I lost access to important data such as my transactions and receipts. It is incredibly disappointing that FreshBooks would take such a drastic step without any prior notice or consideration for their users.

Given my negative experiences, I strongly advise against using FreshBooks. It is essential to explore other alternatives to avoid the risk of losing access to your valuable data unless you are willing to pay for their services. The lack of access to my important financial information has been a significant inconvenience, and I would not wish this upon anyone else. Therefore, I highly recommend staying away from this platform and seeking out more reliable and user-friendly options.

FreshBooks be gettin' my clients to pay on time, ya know? I used to send out them fancy pdf invoices through email and snail mail, but dang, people just weren't always payin' up. Shoot, I'm guilty of it too, ya feel me? I'd just toss them invoices in the trash and hope I'd remember to pay 'em later. But with FreshBooks, man, I'm gettin' like 10-20% of folks actually payin' on time. How? Well, when I shoot out them invoices, there's this easy peasy online way to pay with a credit card right then and there. Sure, I'm losin' a bit with them credit card fees, like 1-3%, but hey, gettin' them payments faster is way more important than that lil' percentage, ya dig?

So, I decided to give FreshBooks a try with their free trial. I had high hopes that I could easily import my Customers/Vendors lists and maybe even transfer my journal and other important data from QuickBooks. But boy, was I in for a disappointment! Even the simplest tasks seemed impossible to accomplish.

Take, for instance, the issue I encountered when trying to export my Customers.xlsx file from QuickBooks and convert it to CSV format as FreshBooks required. QuickBooks had the customers' names listed as "First Last", while FreshBooks insisted on having them separated as "First" and "Last". Can you believe it? In this day and age, I had to manually split each and every name. It made me wonder if I would have to go through the same trouble for the more complex tables. And to make matters worse, FreshBooks didn't offer any means to migrate directly from QuickBooks.

It wasn't until later that I discovered there are actually companies out there that specialize in professionally handling the migration process. But by that point, I had already made up my mind. The fact that it took several days for the FreshBooks support team to respond to my inquiries only solidified my decision. There's a reason why I'm willing to pay a higher price for QuickBooks.

Overall, my experience with FreshBooks left much to be desired. The lack of seamless integration with QuickBooks and the absence of a proper migration tool made me question whether FreshBooks was the right fit for me. It's a shame because I had high hopes for this software. But in the end, I realized that sometimes it's worth paying a little extra for a more reliable and efficient solution.

I have a new account and having trouble with email verification to wepay. I have been working 2-3 days with customer support and have received no help in getting this resolved but a bunch of work around solutions that have already been tried over and over again. This leaves me with little faith that this is the company I need to use for my new business.