FreshBooks’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of small business owners and freelancers are dissatisfied with accounting software.
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Want it fixed so I can conduct business
I have a new account and having trouble with email verification to wepay. I have been working 2-3 days with customer support and have received no help in getting this resolved but a bunch of work around solutions that have already been tried over and over again. This leaves me with little faith that this is the company I need to use for my new business.
Is FreshBooks Legit?
FreshBooks earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for freshbooks.com can be seen as a positive aspect for FreshBooks as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of FreshBooks's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Freshbooks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Freshbooks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for FreshBooks have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up FreshBooks and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Overview of FreshBooks complaint handling
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FreshBooks Contacts
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FreshBooks phone numbers+1 (866) 303-6061+1 (866) 303-6061Click up if you have successfully reached FreshBooks by calling +1 (866) 303-6061 phone number 0 0 users reported that they have successfully reached FreshBooks by calling +1 (866) 303-6061 phone number Click down if you have unsuccessfully reached FreshBooks by calling +1 (866) 303-6061 phone number 0 0 users reported that they have UNsuccessfully reached FreshBooks by calling +1 (866) 303-6061 phone number+1 (888) 674-3175+1 (888) 674-3175Click up if you have successfully reached FreshBooks by calling +1 (888) 674-3175 phone number 0 0 users reported that they have successfully reached FreshBooks by calling +1 (888) 674-3175 phone number Click down if you have unsuccessfully reached FreshBooks by calling +1 (888) 674-3175 phone number 0 0 users reported that they have UNsuccessfully reached FreshBooks by calling +1 (888) 674-3175 phone numberToll Free
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FreshBooks emailsprivacy@freshbooks.com100%Confidence score: 100%jackie.paduano@freshbooks.com99%Confidence score: 99%twyla.verhelst@freshbooks.com99%Confidence score: 99%Financeselect@freshbooks.com98%Confidence score: 98%education@freshbooks.com98%Confidence score: 98%content@freshbooks.com98%Confidence score: 98%support@freshbooks.com98%Confidence score: 98%Support
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FreshBooks social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all FreshBooks contacts
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