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CB Theme Parks SeaWorld Parks & Entertainment Complaints #2-21
SeaWorld Parks & Entertainment

SeaWorld Parks & Entertainment review: Not be issued a ticket to skip the line

C
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8:43 pm UTC
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My family of 6 were waiting on line for longer than two hours in line for Journey of Atlantis. Then, when we were inside the boat we were asked to step out. Then we were told that due to inclement weather we had to exit and they did not know for how long the rides will be stopped. I asked for a voucher not to lose my turn in line I was told that I was welcome to leave but once they reopen I had to wait in line again. I found this outrageous and I believed it fair to be compensated. I’m currently in the park and the last thing I did before getting in the line was 1:30 pm. Currently is 4:41 pm

Claimed loss: At least half of the cost of the ticket

Desired outcome: Reimbursement of the tickets or at least an issue of a queue pass.

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  1. SeaWorld Parks & Entertainment Contacts

  2. SeaWorld Parks & Entertainment phone numbers
    +1 (407) 545-5550
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    Aquatica, Orlando
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    +1 (407) 513-4600
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    Discovery Cove, Orlando
    +1 (813) 884-4386
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    Busch Gardens & Adventure Island, Tampa
    +1 (757) 229-4386
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    Busch Gardens, Williamsburg
    +1 (215) 702-3566
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    Sesame Place, Langhorne, PA
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  3. SeaWorld Parks & Entertainment emails
  4. SeaWorld Parks & Entertainment address
    P.O. Box 690129, Orlando, Florida, 32869, United States
  5. SeaWorld Parks & Entertainment social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2026
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SeaWorld Parks & Entertainment Category
SeaWorld Parks & Entertainment is ranked 3 among 11 companies in the Theme Parks category
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