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Customer Service

+1 301 249 1500 (Six Flags America)
+1 707 644 4000 (Six Flags Discovery Kingdom)
+1 210 697 5000 (Six Flags Fiesta Texas)
+1 732 928 2000 (Six Flags Great Adventure)
+1 847 249 4636 (Six Flags Great America)
+1 817 265 3356 (Six Flags Hurricane Harbor, Arlington, TX)
+1 661 255 4527 (Six Flags Hurricane Harbor, Los Angeles, CA)
+1 661 255 4100 (Six Flags Magic Mountain)
+1 413 786 9300 (Six Flags New England)
+1 770 948 9290 (Six Flags Parks in Geogia)
+1 817 640 8900 (Six Flags Over Texas)
+1 636 938 5300 (Six Flags St. Louis)
+1 514 397 2000 (Canada, La Ronde)
+1 518 792 3500 (Canada, The Great Escape & Splashwater Kingdom)
924 Avenue J East
Grand Prairie, Texas
United States - 75050
New York Office
230 Park Avenue, 16th Floor, New York, NY 10169

Parks

Six Flags America
P.O. Box 4210, Largo, Maryland 20775
 
Six Flags Discovery Kingdom
1001 Fairgrounds Drive, Vallejo, California 94589
 
Six Flags Fiesta Texas
17000 IH-10 West, San Antonio, Texas 78257
 
Six Flags Great Adventure
Route 537, P.O. Box 120, Jackson, New Jersey 08527
 
Six Flags Great America
542 N. Route 21, Gurnee, Illinois 60031
 
Six Flags Hurricane Harbor - Arlington, Texas
1800 Lamar Boulevard, Arlington, Texas 76006
 
Six Flags Hurricane Harbor - Los Angeles
26101 Magic Mountain Parkway, Valencia, California 91355
 
Six Flags Hurricane Harbor - New Jersey
Route 537, P.O. Box 120, Jackson, New Jersey 08527
 
Six Flags Magic Mountain
26101 Magic Mountain Parkway, Valencia, California 91355
 
Six Flags New England
1623 Main Street, Agawam, Massachusetts 01001

Six Flags Over Georgia
275 Riverside Parkway, Austell, Georgia 30168

Six Flags Over Texas
P.O. Box 90191, Arlington, Texas 76004
 
Six Flags St. Louis
P.O. Box 60, Eureka, Missouri 63025
 
Six Flags White Water
250 N. Cobb Parkway № 100, Marietta, Georgia 30062

Canada

La Ronde
22, Chemin MacDonald, Ile Sainte-Helene, Montreal Quebec, Canada H3C 6A9
 
The Great Escape & Splashwater Kingdom
P.O. Box 511, Lake George, New York 12845

Mexico

Six Flags Mexico
Carretera Picacho al Ajusco № 1500, Col. Heroes de Padierna
Mexico, D.F. C.P. 14200

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Complaints & Reviews

Six Flags Entertainment CorporationHurricane harbor in nj

Hello my name is Maria Kapp and today was a horrible day trying to set up my sons arrangements for my sons birthday party for Friday the 28th. I had the following problems 1-was the time of arrival. I was given 2 different times. 2-The BIGGEST problem that I was given was Nobody with a season pass was able to make a reservation nor a purchase with their season pass. So I then had to purchase all tickets individually on my credit card. This made my guests very upset as well as me. I also tried doing a group package which would have cost less but the website was not working correctly. We then tried calling customer support several times and got a run around. I have to go for chemotherapy in the am and would like to settle this please. Can someone please contact me at [protected]. I also purchased a cabana in which that was also messed up. So currently I have pd over $1000.00 dollars for 21 people with 12 out of 21 having passes. PLEASE HELP. I have my guests coming all different times and a cabana at the wrong time. I also purchased a meal plan for all my guests. 9 people should not come out to this price when the rest have passes. Please call. This stress is really making me even more sick before I go for my chemo at 10:30 am. I can't even attend my sons birthday party because of my conditions but wanted it to be a nice day for my son with his friends.

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    Jul 31, 2020

    Six Flags Entertainment Corporation — Reservation system

    Hello, my name is Ricardo Carrero. I haven been going to six flags great adventure on Jackson NJ since 2008...

    Six Flags Entertainment Corporationbad business policies

    Six Flags magic Mountain in Valeria CA operate by Six flags corporate in Texas, do not let people cancel even under the financial strain of the pandemic!!!

    Even if you have a monthly membership and need to cancel because you can't afford it any longer due to the pandemic leaving you with no income and only debt that you'll need to bail out of for years to come, they don't care. they want to keep adding to you debt!FYI, not too mention its been closed for months, they won't let you cancel so they have income for themselves! They say no, too bad for you. We need to take your money still anyway because you agreed to monthly payments no matter what.

    Shady, disgusting, uncaring, inhumane!

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      Six Flags Entertainment CorporationMembership cancellation not processed

      My account [protected]

      I have accessed my account numerous times to cancel my year plan. I am still being billed and I am still getting an error message when i try to cancel. I have 16 monthly charges, the last one of this month in my paypal accound when it should have stopped at the 12th payment. Someone please refund my extra charges passed the yearly amount I agreed to pay and for once and for all stop debiting money from my account. I will block it right away.

      Mariana Williman
      [protected]

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        Six Flags Entertainment Corporationnot enough security

        We waited on lines that people were cutting left and right> we also got into a fight with the minority im white so figure it out.. Matter of fact we were the minority there was no security whats so ever I love the signs that say (people who cut the line will be ejected from the park) that's a bunch of bs cause another cpl told and even pointed out who cut the line and they did absolutely nothing except what there paid to do nothing!!! Hope the park don't pay them cause if they do then I would like free money to... The place is not like it used to be it actually sucks now its a shame that you have people who come to have a good time but are just harnessed instead cause of the low life piece of [censored] minority who think they own the place... Well I know the park don't give a rats ass if we never come back again and trust me we wont ever come back to that rat hole cause its only for the rats to go to so they can eat each other alive but you will never get my money anymore.. Hope someone reads this and think about going there more so with there kids hope this complaint helps someone but unfortunately it will fall on deaf ears... Good luck

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          Jul 21, 2019

          Six Flags Entertainment Corporation — entire experience at six flags over georgia

          I visited six flags over Georgia and has the Worst visit ever! 70% of the rides were closed! Majority of the...

          Six Flags Entertainment Corporationmemberships website

          Yes the website is horrible I being trying to cancel one membership because i upgraded my other. The chat don't the email won't work i been trying for 3 days they can't help you over the phone. If i get charged tomorrow for my old membership Im going to be PISSED. I also want 2 add to dinner plans i already have 2. As much money you pay the webite or phone people should beable to help you. old card # [protected], Its under Marilyn Jones 4 members 35 highland circle mcdonough ga 30253 Please fix this for me 2 day,

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            May 29, 2019

            Six Flags Entertainment Corporation — sales

            Myself and my 3 children and a friend of my children went to Great Adventure in Memorial Day! We thought we...

            Oct 28, 2018

            Six Flags Entertainment Corporation — racist employee

            On 10/28/2018. Me and my two 10 years old boys was kicked out of the park... After some employees kicked them...

            Six Flags Entertainment Corporationsix flags new england employees.

            There was an operator at cat woman named Macy was playing on her phone before she checked our seats. Once everyone sat down she checked the seat and I said "you know you shouldn't be playing on your phone " and she rolled her eyes, laughed and said "oh well". She continued checking restraints and SHE DIDNT PUT ONE OF THE RESTRAINTS DOWN! I have 5 kids and we went on as a family they were a few rows behind me and she didn't check my daughters restraint!!! We all tried telling her but she laughed and walked away. I yelled at my daughter to put the restraint down and the worker just stood there on her phone. While the ride was going around she was behind the buttons and she was STILL playing on her phone!! I'm concerned for my safety, what if something happens? She would never realize because she was too busy on her phone. I tried to tell the second person there about it but they just rolled their eyes. I wasn't able to catch her name because my 4 year old was running down the exit because he wanted to go again. I had to explain to my 4 YEAR OLD that we couldn't ride the ride again because the people there weren't being safe! Can you imagine how hard that was? I WANT SOMETHING DONE ABOUT THIS!!! THERE ARE LITTLE KIDS GOING ON THIS RIDE, THIS IS RIDICULOUS!!! If something is not done, I will not be going back to any Six Flags parks!

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              Jul 24, 2018

              Six Flags Great Adventure — diamond elite membership

              Hello there. My name is Robert Thein & I purchased 2 Diamond Elite Memberships for myself & my girlfriend on...

              Jul 11, 2018

              Six Flags Entertainment Corporation — great adventure was not great at all

              I am very disgusted with my visit to great adventure! I spent so much money to have a "Great" time...

              Six Flags Great Adventure — assaulted by staff

              This is a horrible corporation that does not take the safety of thier patrons seriously. We have been going...

              Six Flags Great Adventure — fright fest

              I went to fright fest last night with my husband and three children. We waited in line for almost 11/2 hour...

              Pennsville

              Six Flags Great Adventure — employees from a six flags park to the employees of great adventure

              I work at the Six Flags in Canada for over 12 years, so this complaint is from a Six Flags park employee to...

              Montreal

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Six Flags Great Adventure — under-trained staff

              Today, 4/8/17, I went to the park with my aunt and my eight-year-old cousin. We had a pretty decent day, no...

              Six Flags Over Georgia — season pass

              I have 5 season passes and I have been trying to cancel them for over 1 months to no avail. I can never ever...

              Six Flags Great Adventure NJ — staff behavior and policy

              On August 27, myself and a group 6 friends arrived at great adventure approximately 10:11 am. We waited in...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Six Flags Over Georgia — son trip ruined

              i was at your park in georgia today with my 6 year old son. we got there 1015 and left at about 230 so my son...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Six Flags — canceling seasons pass

              I am trying to cancel one season pass (4) for Six Flags and keep getting the run around. I can not talk to a...

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