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Kings Island Complaints & Reviews

Kings Island — visit

My family and I have been coming here for years! We went as kids, and now we take our kids. We visit the park at least 10-12 times a year. However our last visit October 12 was a complete bummer. We drove hours to visit the park. And this visit we waited a quite a bit of time for the ride...

2 comments Entertainment  · Oct 14, 2019

Kings Island — handicapped and autism epilepsy access considerations

We are a family of 3. 2/3 are severely disabled. Our 19 year old son that we have Legal guardianship of because of his severe Autistic/Epileptic symptoms required several "special requirements" that we went to Customer Service about both days we visited Kings Island. We bought the meal...

Entertainment  · Jul 28, 2019

Kings Island — staff

Us too they open at 10 ...me and Ben's family got into a fight again last night so I didn't sleep till like 4 am SMH...she never ever text me not on kairi birthday Christmas nothing for over two years but just so happens to text me and ask why Ben hasn't been going to work (he works with...

Entertainment  · Jul 08, 2019

Kings Island — customer service

On 5/27/19 we filed a lost/found report. For 7 days we could see the phone. Showed it to the ride workers they said yes we can & will retrieve it after hours. 7days later it was still there . We did this for 7 days. Finally I went to customer service supervisor after being told multiple...

Entertainment  · Jun 13, 2019

Kings Island — nothing being done about 3 boys running up and grabbing my 12 yr old daughter while yelling loudly

Kings IslandOn May 31, 2019 we were standing at the turkey leg stand paying for food. All of a sudden 3 teenage ( 15-17 yr olds) come running up on us and screamed loudly while grabbing my 12 yr old daughter by the waist. We were advised that there are no cameras on that busy intersection right by the...

1 comments Entertainment  · Jun 11, 2019

Kings Island — passes

I would like to know why there isn't either a reduced price for children or a preschool pass, why do we need to pay full price for a half size child? They can't even ride half the things in kiddie land until they're a certain height, and they really can't ride anything in the rest of the...

Entertainment  · May 01, 2019

Kings Island — customer service

Went to get season passes for me and my kids, everything was fine, I supposed to get the payments plan, I signed all the annoying agreements and I used my Visa card, later that night I found that they charged me for $473 dlls, I contacted Customer Service, she told me that I signed all the...

1 comments Entertainment  · Apr 28, 2019

Kings Island — guest services and general experience

Me and my friend decided that this year we were going to buy gold passes for both of our families. We each bought 5 gold passes. We diceded that we would go just us and the teens on Friday and take the whole family Saturday. We should have known not to return just for the incidents from...

Entertainment  · Apr 23, 2019

Kings Island the Haunt — unwanted subscription and charges

Still waiting on my unwanted subscription to be cancelled!! Im owed 42.99 and customer service is ignoring me and everyone who complains apparently. Lawyers will be contacted! You have 24 hours to respond before i contact a lawyer to open a case against loot crate which i can guarantee...

Kings Island Scam & Fake Checks  · Oct 15, 2017

Kings Island — customer service

This year when planning a birthday celebration for myself I thought it would be an amazing day if my family and I spent the day at the water park and then ride roller coasters at night. I experienced the WORST customer service I have ever seen in my entire life. My sister and her boyfriend...

Mason Entertainment  · Jun 18, 2017

Kings Island — drink cup

I purchased a drink cup with my Kings Island season pass this year. This gives you free drinks when visit. Now I don't expect the soft drinks to be as good as a McDonald's but they are unacceptable. I tried Diet Coke it was bad, so next I tried Sprite at a different station and it tasted...

Entertainment  · Jul 23, 2016

Kings Island — customer service and staff stole my phone

We visited Kings Island on Tuesday, July 12 and I dropped by phone at the end of the Fire Hawk ride into a fenced area. I immediately told the ride operators and was told that I could not go into that area and would need to come back later to get it. We were told that if we did go into the...

Mason ohio Other  · Jul 15, 2016

Kings Island — season pass upgrade

We bought season passes at Kings Island for 2014 season (this season) back in the end of 2013 and now half way through the season they say my son is just over the height and we must pay $36 to upgrade.They measured my 7 year old son at the gate then refused us entry. They claim he is too...

Entertainment  · Aug 14, 2014

Kings Island — ruined vacation / lied to

Let me see, I paid $192.00 for tickets to get in after calling Kings Island ahead of time and being told I could get a 2nd day ticket for $15.00 each ticket, so I get a hotel room for 2 days cost at $140.00 a night, go to the park with the 3 kids and wife, lady takes our tickets and again...

Mason Other  · Jun 30, 2014

Kings Island — rude customer service

Wonderful experience. But today has been different. He is 17 yrs. old and enjoys life to the fullest. Today he was insulted, embarrassed, and humiliated on the new ride the Diamondback. He waited in line like everyone else and when he was ready to get on, the young man told him he was to...

Kings Island — bad service

My wife and I have been fans of Kings Island for quite some time--in fact, my wife has been to the park for the past 15 years every year with friends and family. We've started to take our kids as of the past few years, and last year was the first year that our oldest was able to ride...