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Dutch Wonderland

www.dutchwonderland.com

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1.0 3 Complaints
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Dutch Wonderland Complaints 3

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Dutch Wonderland I got season passes for my fam

I got season passes for my fam. I also got one for a cousin. When I asked about parking, they said it was 5 bucks. But then they just upped it without telling me. So I had to get a pass that included parking. The park is always short on staff and the only way to upgrade is to wait in a long line (with my kids!). And the AC doesn't work! Both times I did this, the computer was messed up. So now we paid 10 bucks for parking twice, even on the day we upgraded. They owe us 20 bucks back.

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Dutch Wonderland I bought tickets online in July during a sale

I bought tickets online in July during a sale. I found out I only had until the end of July to redeem tickets. I checked online several times that everything was good. I went there with my special needs son and got there just after 10am which is when they always open. After walking in the gate the employees were stopping everyone from entering saying they the rides don't open until 10:30? They then were testng rides at 10:30, instead of before the park opened. Throughout the day I would say a good 25% of rides were closed?, and the main restaurant was said to only open at 11:30. We waited about 20 minutes along with others, and nothing no one was in there and the chairs were on the table. They never updated the sign, they opened late, and only 25% of rides were open, and now they are closed Tuesdays and so is the water park? Myself and others should be getting a dicount for all these issues going on. It was such a nice park too.

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Dutch Wonderland My fam and I went to Dutch Wonderland on 8/29/22 and it was a total bummer

My fam and I went to Dutch Wonderland on 8/29/22 and it was a total bummer. We had to wait a whole hour just to get in the park. And when we finally got in, they gave us a ticket to come back another day 'cause the water park was closed. They didn't even tell us until we paid! Lots of rides and shops were closed too, so the lines for the open ones were crazy long. It's not fair that they charge full price for only half the fun. They won't even give us any kind of refund or anything. The staff even said how messed up it was. This has been going on since early August, too. I'm worried about the safety of the rides if they can't even run the park right.

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Is Dutch Wonderland Legit?

Dutch Wonderland earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Dutch Wonderland to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Dutch Wonderland is known for their high standards and safety. If you're thinking about dealing with Dutch Wonderland, it's wise to check how they handle complaints.

Dutchwonderland.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dutchwonderland.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Dutchwonderland.com you are considering visiting, which is associated with Dutch Wonderland, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Dutch Wonderland as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Overview of Dutch Wonderland complaint handling

Dutch Wonderland reviews first appeared on Complaints Board on Jun 16, 2023. The latest review I got season passes for my fam was posted on Jun 20, 2023. Dutch Wonderland has an average consumer rating of 1 stars from 3 reviews. Dutch Wonderland has resolved 0 complaints.
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Dutch Wonderland Category
Dutch Wonderland is ranked 11 among 14 companies in the Theme Parks category

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