Menu
Login
No live person to talk with only a chat bot. A tech arrived on 8/11 pulled the board from my front load washer for rebuild. Told 2 weeks. Received email that part was available and scheduled follow up on 9/22. No show. Rescheduled on 9/23 tech did show but came without a part and was here to remove the same board that they took on 8/11. 4 hours later they have no record of ever getting my part or sending it for rebuild even though I have an email that says they have ordered. No escalation. The manager of the tech service will not talk to me. Still no resolution. They had to take a picture to prove that my part was taken. Very non professional and unethical having lost my part. The tech today was caught in the middle and tried to resolve but didn’t have a solution.
Recommendation: Horrible experience and they are hiding behind chat bots rather than owning up to the issue. The website doesn’t even have contact information now
Engaged home services for repair of front load washer. It has now been 43 days and washer is still not repaired and they have lost my board that was taken for rebuild I have a ticket order for the part rebuild confirmation but as of today 9/23 they have no record of the part for rebuild. No ownership of the issue and no human being for escalation. Every thing is done through chat bots. I still do not have a functioning washer. Unsure how they can send an email showing the part rebuild ordered and received by the technician and now say it doesn’t exist
Superior Sleep Experience
12 reviews
Dreamstyle Remodeling
15 reviews
RSI Enterprises
3 reviews
Remodel USA
17 reviews
Florida Home Improvement Associates
11 reviews
