SearsHomeServices review: Sears keeps postponing appointments

My Assurant warranty plan picked Sears to repair my GE Monogram refrigerator. The visit date time was changed three times during that day and then changed to next day. Repair diagnosed and part would arrive next day and return following day to install. Did not happen and next visit scheduled one week later. That morning told technician on way and then abruptly told no and would have to wait several days. Now waiting for next week to see if they show up then. Given the number of repairs this horrible GE refrigerator has had, pretty certain the dryer part is not the answer. Really hate Sears.