Urban Furniture Outlet’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with their purchases.
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We bought a couch and a loveseat on January 22nd, but in March, we noticed a problem with them
We bought a couch and a loveseat on January 22nd, but in March, we noticed a problem with them. We decided to file a claim with the Montage insurance company. They sent me an email saying that it was Urban's responsibility to connect me with Lane due to the 1-year factory warranty. Montage contacted them twice, and I reached out to them three times, but I haven't received any responses. I just want my money back so I can buy from another store since they are not responding to me, even though I have given them enough time.
I got a new couch from Urban Furniture Outlet, Inc
I got a new couch from Urban Furniture Outlet, Inc. on August 31. But when I came back from my vacation on November 9, I noticed that the stitching on the cushion was coming undone. I called them on November 26, after the holiday, but Urban didn't want to take responsibility for the defect. I think it's not right because the couch is less than 90 days old and the problem is clearly with the stitching, not a tear.
Is Urban Furniture Outlet Legit?
Urban Furniture Outlet earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Urban Furniture Outlet. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Urban Furniture Outlet has registered the domain name for furnitureurban.com for more than one year, which may indicate stability and longevity.
Furnitureurban.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Furnitureurban.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Furnitureurban.com you are considering visiting, which is associated with Urban Furniture Outlet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Furnitureurban.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for furnitureurban.com on popular sites. Be cautious and do additional research. Look for information about the Urban Furniture Outlet and be careful with personal information or transactions.
- Furnitureurban.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The furnitureurban.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of Urban Furniture Outlet complaint handling
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Urban Furniture Outlet Contacts
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Urban Furniture Outlet phone numbers+1 (302) 328-1040+1 (302) 328-1040Click up if you have successfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number 0 0 users reported that they have successfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number Click down if you have unsuccessfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number 0 0 users reported that they have UNsuccessfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number
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Urban Furniture Outlet emailsservice@furnitureurban.com79%Confidence score: 79%Supportjobs@furnitureurban.com75%Confidence score: 75%Hr
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Urban Furniture Outlet address166 S DuPont Hwy, New Castle, Delaware, 19720-4168, United States
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Urban Furniture Outlet social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025
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