Urban Furniture Outlet’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
We bought a couch and a loveseat on January 22nd, but in March, we noticed a problem with them
We bought a couch and a loveseat on January 22nd, but in March, we noticed a problem with them. We decided to file a claim with the Montage insurance company. They sent me an email saying that it was Urban's responsibility to connect me with Lane due to the 1-year factory warranty. Montage contacted them twice, and I reached out to them three times, but I haven't received any responses. I just want my money back so I can buy from another store since they are not responding to me, even though I have given them enough time.
I got a new couch from Urban Furniture Outlet, Inc
I got a new couch from Urban Furniture Outlet, Inc. on August 31. But when I came back from my vacation on November 9, I noticed that the stitching on the cushion was coming undone. I called them on November 26, after the holiday, but Urban didn't want to take responsibility for the defect. I think it's not right because the couch is less than 90 days old and the problem is clearly with the stitching, not a tear.
Is Urban Furniture Outlet legit?
Urban Furniture Outlet earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Urban Furniture Outlet. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Furnitureurban.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Furnitureurban.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Furnitureurban.com you are considering visiting, which is associated with Urban Furniture Outlet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Furnitureurban.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for furnitureurban.com on popular sites. Be cautious and do additional research. Look for information about the Urban Furniture Outlet and be careful with personal information or transactions.
- Furnitureurban.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The furnitureurban.com may offer a niche product or service that is only of interest to a smaller audience.
- Urban Furniture Outlet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Urban Furniture Outlet
One of the key strengths of Urban Furniture Outlet is its extensive selection of furniture items. Whether you are looking for a new sofa, dining set, bedroom furniture, or home office essentials, this online store has it all. Their vast inventory ensures that customers can find the perfect pieces to suit their personal style and preferences. From modern and contemporary designs to classic and traditional styles, Urban Furniture Outlet caters to a diverse range of tastes.
In addition to their wide selection, Urban Furniture Outlet is known for its commitment to providing affordable furniture options. They understand that furnishing a home can be a significant investment, and strive to offer competitive prices without compromising on quality. By sourcing their products directly from manufacturers, Urban Furniture Outlet is able to pass on savings to their customers, making it an ideal choice for budget-conscious shoppers.
Furthermore, Urban Furniture Outlet places great emphasis on the quality of their products. They carefully curate their inventory to ensure that each item meets their high standards of craftsmanship and durability. By offering furniture made from premium materials, Urban Furniture Outlet ensures that their customers can enjoy their purchases for years to come.
Another notable aspect of Urban Furniture Outlet is their commitment to exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers with any inquiries or concerns they may have. Whether it's providing product recommendations, answering questions about delivery options, or addressing post-purchase issues, Urban Furniture Outlet strives to provide a seamless and enjoyable shopping experience.
When it comes to convenience, Urban Furniture Outlet excels as well. Their user-friendly website allows customers to easily browse through their extensive catalog, filter products based on specific criteria, and make secure online purchases. With reliable shipping and delivery options, customers can expect their furniture to arrive in a timely manner, ensuring a hassle-free shopping experience from start to finish.
In conclusion, Urban Furniture Outlet is a trusted and reputable online retailer that offers a wide range of stylish and affordable furniture options. With their extensive selection, commitment to quality, competitive prices, exceptional customer service, and convenient shopping experience, Urban Furniture Outlet is the go-to destination for individuals looking to furnish their homes with high-quality and affordable furniture.
Overview of Urban Furniture Outlet complaint handling
-
Urban Furniture Outlet contacts
-
Urban Furniture Outlet phone numbers+1 (302) 328-1040+1 (302) 328-1040Click up if you have successfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number 0 0 users reported that they have successfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number Click down if you have UNsuccessfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number 0 0 users reported that they have UNsuccessfully reached Urban Furniture Outlet by calling +1 (302) 328-1040 phone number
-
Urban Furniture Outlet emailsservice@furnitureurban.com79%Confidence score: 79%Supportjobs@furnitureurban.com75%Confidence score: 75%Hr
-
Urban Furniture Outlet address166 S DuPont Hwy, New Castle, Delaware, 19720-4168, United States
-
Urban Furniture Outlet social media
HomeCinemaCenter.com
30 reviews
HomeDecorators
40 reviews
BizChair
13 reviews
UltraShield
27 reviews
Haynes Brothers Furniture
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!