Latest Reviews and Complaints
STC Complaints Page 8 of 9
deductin of balance
Subject.. Deduction of monet from balance ammount
Dear Sawa.
Assalam-u-alikum.
I would like inform to you my mobile sawa sim periodically automatically deduct 5 saudi riyals from my balance. Please find out ...
I dont know why this ammount is deducted from balance . If this is the service you are providing then nobody will stay more with your services .even though I am not availing any another services that you can deduct my money . So kindly refund whatever ammount you deducted from my account
Such deduction system is Haram !
My Mobile Nos # +966 [protected]
every week sr 5/is deducted from my balance
STC (saudi arabia) Dear sir, i am reciving a sms from http://m.en.ksa.skill2thrill.com and immediatly sr5/is deducted from my balance, when i check in my stc_sawa site this amount is not appearing, but the balance is shows less this amount.kindly de-activate this swindler from my way. my mobile NO [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
sir i had subscribed dsl modem on 7th feb 2011 ihave to pay 249 sr per month but according to invoice on [protected] my bill is 820 riyal my service is [protected] and account no is [protected] please check my bill and make solution of this problem
sir
My name is panthalookaran shaju & my mobile number is +966-[protected], STC service provider deducting my prepaid balance SR 5.weekly some time twice a week for unknown reason.PLEASE HELP ME TO STOP THIS DEDUCTION ...
thanks
shaju
deduction of money from my mobile account
Every 15-20 days 10 sar is deducted from my account for no reason. It is been happening since last 3-4 months initially I ignored but now it is costing me a lot. My no. Is +[protected].
The complaint has been investigated and resolved to the customer’s satisfaction.
I have an STC account ID, I forget my user name & password.
CWS000001
many people are complaining about this but no customer service and any other way to Listen our Problem. I hate Now to STC
Would you please advice us, what majors to take if we are being robbed our monies through your name that STC deducting 3SR every week under this SP306677 stating that we are still registered to STC face book. Could you please help us to stop or deactivate this service STC registration that doesn't end? +[protected]
deduction of my account
Dear Sir,
Today we got another message "You are still registered to the STC Facebook SMS service" from SP30466 follows number and deducted SR.3.00 riyal from my account. So, can you please SP follow all messages and numbers SP 30466 & SP30477 block to the number . kindly deactivate for the fake message center and blocked for all the SP followed all message. please please deactivate the service as soon as possible.
Please deactivate the service from my SAWA Mobile number : +[protected]
account mistaken not close
Sir this is my second complaint regarding my Phone bill/Internet Bill my tel. no. 2685458. Here is the story. I decided to close my account last year dated 1431/07/29. So I paid all remaining bill SR 835.32. After I paid the said bill I returned to other costumer services then they give me another form for filling of closing the account services they said its ok now your account is closed. But after 2 months I received again another statement of account so please help me to clear my account. Because they are not closed properly my account by mistaken.
The complaint has been investigated and resolved to the customer’s satisfaction.
deduction of 3.00 sar whenever I top up my mob#[protected]
I once registered facebook on my mobile no [protected]. Then I found that whenever I recharge I am losing 3 riyals and a sms comes from SP30466 saying that ""You are still registered to STC facebook SMS service"".. But hen I opened my facebook account and cleared my mobile from the site.. But still I am getting the same message from STC and I am losing 3.00 SAR. Please remove my mobile number from this service...
Thanks
[protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
daily deduction from my prepaid sawa card
For the last six month every morning SR. 1.30 is deducted from my prepaid balance and inspite of complaints nothing has happened, now nobody at 902 is getting the calls at STC. Now for the last two to three month every week anoth SR. 15.oo is deducted on Wednesday. I do not know what to do apart from complaining. I want STC to cancel any extra service if they are providing on my saudi mobile [protected] otherwise we will blacklist STC.
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear all
am not from stc customercare but just to help u all to get rid of losing money once some for all send blank msg to 800828
u will recieve a msg by the same no showing u to which service u have subscribe to suppose there are 3 or 4 or 5 services
all will be mentioned by serioal no
1.
2
3
4
5
send the serial no means suppose u want to unsubscirbe from service no 2
write 2 and send to 800828
by this way get rid of all the services and save ur money
remember me in ur prayer
Majid Ali0535537645/Farrukh Khan
network problem
I am working in Saudrohrbau Company Ltd. and our camping in near Abu Hadriya Road, its aprox 90 Km from Jubail, there is our company camping since 2009, and there are around two thousand worker are living there but there is lot of problem of STC network & most of the worker they want to use STC Al Jawal service too but we can not because of the signal...
Read full complaint and 7 commentsfacetime stop code and other junk sms
I have continued to have money deducted for a service called Facetime, which I have not subscribed to. I cannot for the life of me contact STC, nor find the stopcode for this service. I have followed their directions on their facebook site to get the subscriptions and stopcodes but with no luck. I doubt they ever answer their phones.
I additionally get a hundred sales texts a month at all hours, usually in Arabic which I can't read and despite signing up for the english service. I have no idea how to stop these.
Please could anyone help? I have posted on their facebook page today so it may be best to respond to that posting
The complaint has been investigated and resolved to the customer’s satisfaction.
you can cancel it here.
http://yasirimran.blogspot.com/2011/09/how-to-cancel-facebook-sms-subscription.html
diducted amount
Dear Sir,
Today we got another message "You are still registered to the STC Facebook SMS service" from SP30466 follows number and deducted SR.12.00 riyal from my account. So, can you please SP follow all messages and numbers SP 30466 & SP30477 block to the number . kindly deactivate for the fake message center and blocked for all the SP followed all message. please please deactivate the service as soon as possible.
Please deactivate the service from my SAWA Mobile number : +[protected]
money deduction
every day i will send 10 message like this until you stop, stealing my money and stop this Despicable serves
dear sir i would like to request you to cancel(STOP) as soon as possible. untill up to date my 50 saudi riyal deduct from my mobile, your bad service on my Mobil number [protected]
rajkumar singh
Sir,
UNTILL TO DAY I received deduction money of SAUDI RIYAL 50/ (IN 15 DAYS) for services address: http://mobi.skill2thrill.com/mp/maxitext?uid=yuvfllo4w1l6lp3
This is my mobile no. [protected](rajkumar singh)
PLEASE STOP MY MONEY DEDUCTION...
OTHERWISE I CHANGE MY NO.
Cancel this services as soon as possible. I did join or inquire any of this services.
The complaint has been investigated and resolved to the customer’s satisfaction.
It is because, You subscribe to some channel of STC services, You need to unsubscribe that, For detailed procedure of unsubscribing follow below link.
http://www.saudi-expatriates.com/2016/04/stop-stc-sawa-balance-from-deduction.html
I am getting sms message that your last call cost 40 halala and deducting 40 halala daily. similarly i am getting another sms message that your last call cost 5 riyal and deducting 5 riyal weekly. Please solve this problem & deactivate service if activated any.
I am using STC al jawal prepaid sim card
My no. [protected]
Assalam alikum,
5sr deduct every week from my balance, please send my deduct balance to my account.
I using STC prepaid sim, my number is: [protected]
Every week cut the balance 5 SR from my account last 3 months. I already complain to head office of STC in Guryyat, But Still same problem. Please kindly request stop and cancel the deduction amount from my account. And send deduct balance to my account.
shaik riyaz
Dear all
am not from stc customercare but just to help u all to get rid of losing money once some for all send blank msg to 800828
u will recieve a msg by the same no showing u to which service u have subscribe to suppose there are 3 or 4 or 5 services
all will be mentioned by serioal no
1.
2
3
4
5
send the serial no means suppose u want to unsubscirbe from service no 2
write 2 and send to 800828
by this way get rid of all the services and save ur money
remember me in ur prayer
Majid Ali0535537645/Farrukh Khan
IN STC NAME 0.40 SR.(DAILY) ARE CUT FORM MY MOBILE NO. [protected] .
I TRIED MANY WAYS TO CANCEL THE MSG. ... BUT ... FAIL .
PLZ CANCEL THIS MASSAGE n stop deductions.
( 806620 IS SENDING MESSAGEs ).
THANK U ... I LIKE STC.
ASEEM HANIF,
MOB.NO.[protected].
5 sr deduction every week
5 SR deduction every week
5 SR deduction every week
I am receiving messge from number 802601 that deduct 5 saudi Riyal from my mobile +966 [protected] pre paid card. And after few second I receive an SMS saying that "download from this link: http://wap.emea.timwe.com/iac/m3?sti=976&sub=290848200" this happens weekly.The message comes from 802601 Please kindly stop these SMS to avoid any deduction.
Please stop immediately
my internet speed is vey slow
I am claint of stc since long time but I have problems in my internet my internet speed is vary bad slow I call many time to stc office but stc company did not solve my problem I am suffering since o8 days please I requesting stc company please solve my problems.
Thanks and best regards
Ghulam mustafa abbasi almedina almunawara
The complaint has been investigated and resolved to the customer’s satisfaction.
hello sir. good evening .
i have more expensive sim unlimited per month pay 367 SR . But internet is very very slow . speed is 20 kbps to 150 kbps only . so please help me our net is very slow . please make fast internet .thanks
salam sir my name is nadeem baboo baboo i requested to the internet services before one week after two days came your stc technician mohd kashif he check & found the main dp ( connection box) was faulted he said as soon as possible it will be done but 6 days spends but not make any solution
so pls send any technician as soon as possible to solve this problem
thanks
unauthorized charges
PLEASE UINSUBSCRIBE WHATEVER SERVICES CHARGE ON MY MOBILE NO. +[protected]. IT KEEP DEDUCTING SR5.00 PER WEEK ON MY BALANCE. I DID NOT SUBSCRIBE FOR ANYTHING...SO THIS IS CLEARLY CHEATING!
dhl line speed very slow
stc land line # [protected], dhl line, speed 4 gb, speed of internet line is very slow since one week. pls take necessary action in this regard.
SIR LAST WEEK OUR TELEPHONE HAVING NUMBER 6220098 IS NOT WORKING, PLEASE LOOK OUR MATTER AS SOON THAN YOU
Sir,
Last one week my STC land phone is no dial tone. Phone number is [protected] beside shara Al Qandeel, Al Azizia dist. Jeddah.
sir kindly plz take an urgent action our telephone line is not working last 1 month the num is 4731288
sir my net telephone now working my no is 6398745
now 26 days ago my land phone not working internet coming some time i call 907-902 many time nobody take phone ...[protected] my mob [protected]
Dear Sir,
Please urgent check my landline no dial tone tel no.[protected]
Thanks,
Al Mairaj Ul Hassan
Dear sir
since last two month our tel#-[protected] is not working, all dues paid.
Kindly check and reply
Thanks
Continental freight
almajdouie
sir please check my landline dead, area al kobar.road-king fahad st.crose 5/6.box no-125.my phone no-8995044
Ref.NO.2440057 LANDLINE NO DIAL TONE TEL NO. 6687146 PLEASE.
SIR please check my landline cause ihave no dialtone, Reference NO.2440057 TEL.NO.6687146 musrefa districh
internet bill
My internet was already close for almost one year, so please clear all my records in your file. Attached this my official receipt photo copy as for your record and evidence. Thanks.
The complaint has been investigated and resolved to the customer’s satisfaction.
[protected] that is My Bill number please check my Bill amount
Sir I have use an Stc postbaid sim monthly 170 plans I'm not baid Bill amount an 3 months so I have less connection after 10 months not paid Bill amount so how much coming an Bill amount please help me
Sir I have use an Stc postbaid sim monthly 170 sr but I am not baid for 3 months internet conscience cut services after I'm not baid Bill and 10 months so Bill amount bay time eanypady fine baying
2 years ago I took the STC modem connection (new) after 3 months I had to go to Pakistan. I went to the STC branch and said them to cut this internet. They said it's done.
Now after 2 years I receive the bill of RS 4200. Kindly check my record I didn't use it. Please clear my bill.
Iqama no : [protected]
I have unlimited internet and the bill every month is 160SR when i go to the for 1 week when i want to settle the 160 monthly bill i found out that the bill was increase and how it happens i already pay 160 SAR but my internet is not working and i have remaining 271 SAR this wrong bill please check this my account is [protected]
Dear,
I have to stc einternet as well. I would like to know how check bill through internet as before i use to check through one url but now its asking for online account and i tried to open new account but am unable. so please kindly guide me how to open new stc online account and how to check the bill details.
Please do the needful as soon as possible.
Thanks...
I have submitted my stc Internet bill on 17 September 2016 for two months, now again I receive 2 months bill. How should I resolve this issue.
Thanks
I installed stc internet wifi in march 2016 but still billing have no information
I have similar case. Last 19August 2014, I fully settled my bills, attached is the scan copy of the receipt (patora). I am not using the same service line since I closed it last August, so please clear all my records / bills in your file. Refer to attached copy of official receipt for your record and evidence. Thanks.
i have paid my complete telephone land line bill last week and there is no outstanding bill and my land line is still not functioning
kindly look into the matter
thanks
cheating with customer
where is go saudi arabia customer there All oparetor is chiter !
12 month ago i goted a LAN line for DSL from STC
he saying now all connect box is full you have to wait 2 month
after comming new box i will give you DSL connection and your monthly fee 30 SR 2 month 60 SR
but i'm wait 2-3-4-5 month but nothink happan and i called fer week staff saying just wait more then 7-10 day
i also done becose i want it
after 6 month i goted from Mobily brothband you can ask why not get from STC brothband ? ans becoz on this place STC only 2G network i can't wnat 2G
after 6 month i called 907 i don't want your LAN/DSL but they don't want to close my account
now i have ask you guy
they fer month sent me sms your account no.*********** bill:**** SR etc
now what i do pay this bill ?
Salaam, i am using sawa for more than 6 years, for 2 months i am losing my 5 riyal balance after every 10 days, i didnt chose any service, y this happeneing. my no. is [protected] . if problem still continues i have to chose mobily or Zain. there no other option?
i am losing credit from my mobile per day sar 5.00 . i have not subscribed to any other service . please deactivate the service from my SAWA mobile no
Dear Sir,
I am recieving mostly the same SMS each week of the month and this sender SP30466@ deducting me SAR 5.00 for each SMS.
Please deactivate the service from my SAWA Mobile number : +[protected]
Thank you.
Salaam, i am using sawa for more than 6 years, for months i am losing my 5 riyal balance after every 10 days, i didnt chose any service, y this happeneing. my no. is [protected] . if problem still continues i have to chose mobily or Zain. there no other option?
deactivate service
Dear Sir, My Colleague told me his STC sim service some programm activate and deducted acount balance. he didn't know what are the services activated in the sim service. So, now he is not recharge the number and still he can attend the incoming call only. Can you please deactivate what are the services in the system. please deactivate for the all SMS services in the following number + [protected]
Read full complaint and 50 commentsfake message
Dear Sir,
Before I was received SMS everyday from SP30443 number and got the matter "You are still registerd to the STC Twitter SMS service" and deducted SR. 3.00 riyals from my account everyday. but i compalined to this portal after two three days they were didnt diducte my account balance but yesterday i got the same message from SP30466 this number and deducted SR.1200 riyal from my account. So, can you please SP follow all messages block to the number . please please deactivate the service as soon as possible.
Please deactivate the service from my SAWA Mobile number : +[protected]
Thank you.
Dear sir. plz deactivate this service sp30466.this service deducting my mobile 3 s.r every week plz stop this service
my mbile number.[protected].
ME ALSO HAS SAME EXPERIENCE, STC CUTTING SR.3 EVERY WEEK AND AFTER THAT SR.12 IN EVERY WEEK NOW. HOW CAN I STOP THIS? PLEASE HELP ME MOBILE# [protected]
send U to 86677
enjoy being free~!
This problem of mine is longtime already with this stupid wap.emea.timwe.com fr...802601..they cut it or deduct my load 5sr everyweek...Id try to cancelled or Stop it...but STILL...?my load is finished only with this one...my mobile # is [protected]...To STC company and the staff...PLs...cancelled it or STOP it..eversince i did not open with that stupid link fr.802601...id call 902...only tell send to 800828 w/ blank mesg...but stil...?why like this...?STC company...pls Stop it
Hi,
Did it helped you huys! me also suffering from same problem.
Message sender SP30466
i being under that proplem too
i need a help as soon as possible
am also experiencing the same problem... pls post the way to stop these services and help our pocket
dear sir,
plz plz plz.. deactivate this service sp 30466..this service deducting my card of 12sr every week..plz help..! tnx
Dear Sir,
Before I was received SMS everymonth from SP30466 number.
plssssssssssssssssssssssssssssss deactivate this service they are cutting my 3 saudi riyal every month and this month is cutting 12 riyal my stc no is [protected] if this was not done i will stop using stc last i already complain to stc customer service but they never response
pls help me out thank u very much...
fake sms
Dear Sir,
I am recieving mostly the same SMS everyday from SP30443 number and got the matter "You are still registerd to the STC Twitter SMS service" and deducted SR. 3.00 riyals from my account everyday. I contacted many times for STC Customer Services and compalints also. but still still not deactivate the service.
Please deactivate the service from my SAWA Mobile number : +[protected]
Thank you.
Dear Sir,
I am receiving mostly the same SMS everyday from 801021 and 801752 number and got the matter "SMS service" and deducted SR. 3.00 riyals from my account.
Please deactivate the service above two numbers
from my SAWA Mobile number : +[protected]
Thank you.
Taver
About STC
Recent comments about STC company
Fraudulent sms
Crowdfinch Cybernetics
5 reviews
Maple Call
113 reviews
Cell C
2106 reviews
Surecom Corp. NV
3 reviews
Telemedia InteracTV
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Yes STC is deducting 40 halala on daily basis.. I went to stc costumer care and logged a complaint. but still no use. I think this a new business strategy to earn money illegally.
Raashid
yOU ARE RIGHT WITH THE PRODUCT