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Samsung review: Samsung customer service

Marjorie Hawthorne of US

May 28, 2026 9:05 pm UTC

Verified customer

Featured review

Bought refrigerator in July 2025, it was defective. They replaced with an e coup. The second one was worse. The extremely loud alarm was going off every 60 seconds, cold air blowing from freezer gasket, lights not working, and motor making scary noises.
Samsung would only offer another e coup and only after the refrigerator was delivered to their warehouse, which would have left me without one at all. I therefore had to purchase another refrigerator. Now
Samsung won't give me a refund.
This has been 9 months of many long pone calls to no avail.

Claimed loss: $1044.61

Desired outcome: to receive my full refund.Compensation for the stress and extreme waste of time caused by their evasive and deceptive practices

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Samsung Contacts

Samsung phone numbers

+1 (800) 726-7864

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Mexico

8800 555 5555

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33%
Confidence score

Russia

444 7711

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100%
Confidence score

Turkey

1800 407 267 864

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14%
Confidence score

India

1800 228 899

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100%
Confidence score

Malaysia

1800 588 855

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Vietnam

+82 222 550 114

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33%
Confidence score

South Korea

+44 330 726 7864

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33%
Confidence score

United Kingdom

+353 818 717 100

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Ireland

+61 130 042 5299

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Australia

+64 800 672 6786

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New Zealand

+42 800 726 7864

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Austria

+32 22 012 418

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Belgium

+45 70 701 970

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Denmark

+33805 504 504

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France

+49 619 6775 5566

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Germany

+39 800 726 7864

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Italy

+31 889 090 100

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Netherlands

+47 21 629 099

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Norway

+351 808 207 267

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Portugal

+34 902 172 678

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Spain

+46 771 726 786

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Sweden

+41 800 726 7864

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Switzerland

+86 400 810 5858

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China

+852 36 984 698

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Hong Kong

+81 363 332 000

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Japan

+63 24 222 111

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Philippines

+65 69 161 261

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Singapore

+27 860 726 7864

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South Africa

+94 115 900 000

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Sri Lanka

+66 26 893 232

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100%
Confidence score

Thailand

+971 800 726 7864

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100%
Confidence score

UAE

+54 800 555 7267

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Argentina

+55 800 124 421

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Brazil

More phone numbers

Samsung emails

info@samsung.com

100%
Confidence score: 100%

Support

Samsung address

129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea (South)

Samsung social media
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