Sam's Club — tire service
I special ordered tires from Sam's Club and was called late today and told I could have them put on as long as I showed up before 6:30. I made the special trip and when I arrived at the counter at 6:00 - the attendant told me they were "booked up" to the end of the night and that I would have to come back in the morning. Incredible inconvenience if you ask me - my free time is pratically nil working two jobs. The assistant store manager was totally useless (clearly not a take charge individual - no guts no glory) mumbling some weak, wimp a__ programmed, repeated and swiftly fading excuse of "our policy is first come - first serve" as I marched out of the store breathing fire. Well, Mr. Assistant store manager, I was first, first in ordering and first in paying for 4 expensive tires! Had I known what a useless bunch of hacks they had on board to "get the job done" and the poor store policy for getting the d___ things put on I would have definitely not purchased my tires there. Lesson learned - if you want good dependable service - go to a reputable tire dealer - the assurance of knowing you will be treated right without aggravation is worth every extra dollar you may have to pay.