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Sally Beauty Supply

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Sally Beauty Supply reviews first appeared on Complaints Board on Apr 12, 2007. The latest review S-PRO Sophie Gas Lift Stool was posted on Jun 12, 2021. The latest complaint store management was resolved on Feb 01, 2020. Sally Beauty Supply has an average consumer rating of 2 stars from 155 reviews. Sally Beauty Supply has resolved 34 complaints.

Sally Beauty Supply Customer Service Contacts

+1 940 898 7500 (United States)
+1 866 234 9442 (Customer Service)
+1 800 444 7712 (Customer Service)
+44 118 944 7000 (United Kingdom)
3001 Colorado Blvd
Denton, Texas
United States - 76210

United Kingdom

210 Wharfedale Road, Winnersh Triangle, Wokingham, Berkshire, England RG41 5TS

Verwaltung, Moselstr. 27, 60329 Frankfurt, Germany is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sally Beauty Supply Customer Service. Initial Sally Beauty Supply complaints should be directed to their team directly. You can find contact details for Sally Beauty Supply above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Sally Beauty Supply. Discuss the issues you have had with Sally Beauty Supply and work with their customer service team to find a resolution.

Sally Beauty Supply Complaints & Reviews

Sally Beauty SupplyS-PRO Sophie Gas Lift Stool

Sally Beauty have provided a fake DPD shipping number for my order after taking my money, and have not responded to my emailed complaint; their customer service email address bounces. This is very suspicious behaviour and borders on fraud. If I have not received my stool or a refund by Monday morning I will be lodging a request for a refund with Paypal.

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    Sally Beauty SupplyCustomer service or lack there of from the sales clerk

    I went to your store location in Brownwood, TX. to buy rice water. As I was browsing I over heard the sales lady telling another customer about this product. So I went to get assistance from the clerk about the same product. Since the clerk was ringing the customer up, I thought I would wait for her to complete the transaction. The sales clerk asked what I wanted, then proceeded to point in the direction of all of the products stating, " you dont need to wait for me the products are over there." A different sales clerk overheard the conversation and stopped what she was doing to assist me. This is the 2nd incident that the same sales clerk at this location has refused to assist me while giving me back handed comments. The first time was when I went to this location to buy weave glue. When I advised her that I would needing this product, she informed me that, "if its not on the shelf, then they dont have it. Then she proceeds to tell me "yeah, all of you getting your stimulas have bought us out of weave and weave glue." I normally shop in this store often. However, I have since decided to take my business to people who are curtious and respectful.

    Cheryse. White

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      Sally Beauty SupplyHuman hair tape in extensions

      I have purchased 4 sets of tape in human hair extensions since January and spent hundreds of dollars. After only a few washings and a few weeks, the hair begins tangling as if it is several months old instead of only a few weeks old. This is NOT the same quality hair that I have previously gotten from Sally's. I don't know what's going on but this hair is like synthetic hair and I am not pleased.

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        Mar 19, 2021

        Sally Beauty Supply — Employees

        I'm complaining about the employees I am a regular and it's been 3 times in a row, different girl...

        Feb 12, 2021

        Sally Beauty Supply — Management does not care about employees

        My name is Kathy Eckert.. I had worked for Sally's about 5-6 years ago, then went back to doing hair...

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        Jan 26, 2021

        Sally Beauty Supply — Face secrets red make up sponges

        1/26/2021 After an 11 hour work day, I entered Sally's Beauty to return some make-up sponges my husband...

        Aug 01, 2020

        Sally Beauty Supply — Zero regard/respect of employees & customers by sally head office

        I recently filed a complaint regarding the lack of any camera/security at one certain location, which was the...

        Jun 10, 2020

        Sally Beauty Supply — Loyalty rewards issue that customer service and the local east haven, ct store are saying they are unable to fix.

        Hello. For more than a month I have been trying to get assistance from Sally Beauty customer service and my...

        Sally Beauty SupplyNot received the full order and received wrong product

        Online Order Number: WSA1519233602. Out of 16 ordered items received only 2 plus one wrong item.
        I received the developer but no one creme hair color I have ordered. What I'm going to do with the developer without the color?! Plus received a wrong item - 0.84 fl. oz sheet mask but I got charged for 5 fl. oz cream mask (which I ordered). 4 emails, no response.

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          Jun 08, 2020

          Sally Beauty Supply — Did not receive 3 items from online order

          Order #: WSA1519445530 | Order date: May. 18, 2020 Received: Sensitive Scalp 10 Volume Creme...

          May 09, 2020

          Sally Beauty Supply — A worker

          It is quarentine but there were 3 workers only allowing 2 costumers in the store at one time. I had to wait...

          Feb 01, 2020

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Sally Beauty Supply — store management

          Sally Beauty Supply In Batesville Ar is under very poor management. I am a salon owner and have been in the...

          Jan 20, 2020

          Sally Beauty Supply — customer service

          On Monday, January 20, 2019 around 545pm, I entered into the local Sally's. I was on the hunt for 3...

          Jan 15, 2020

          Sally Beauty Supply — karol the manager

          My daughter worked there and had to quit along with two others. The manager was very rude and unprofessional...

          Jan 01, 2020

          Sally Beauty Supply — manager/corporation

          Manager treats employees extremely rude and unfairly. As I walked past the back room, I could hear the...

          Dec 17, 2019

          Sally Beauty Supply — unprofessional manager

          I bought a foot file from the store and wanted to exchange it because it fell apart after the first use. I...

          Nov 08, 2019

          Sally Beauty Supply — employees

          On Wednesday (11-6-19) I went into Sally to get a few items that I needed. As I walked past the "employee...

          Oct 29, 2019

          Sally Beauty Supply — employee

          Me and my family went in to have a good night dying our hair and got accused of stealing a hair brush and had...

          Oct 07, 2019

          Sally Beauty Supply — visuals

          I can provide imagines of the incomplete nail polish visuals. The associate instead of giving me an...

          Sally Beauty Supplyhealth/beauty

          Sally beauty supply in old bridge nj the manager Amy is very rude poor people skills they need to find new mangement. The place sucks and I will never bring my business there again. I was in the area and I stopped there to look for some items that my hairdresser suggested but I'm very disappointed I honestly don't know if I would give another of these stores my business after this

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