Saks Fifth Avenue — customer service/online
DISGUSTING HORRIBLE SERVICE. I purchased $300 shoes, first time they cancelled my order, never attempted to call or give me a notification about it I HAD TO CALL THEM. But they did take the money off my card and said it would take 3 business days to be put back on. Placed the order again after speaking with supervisor AND THE SAME EXACT THING HAPPND. No notification or attempt to contact me to verify cc. No accommodations just said sorry and blamed it on the fraud department. My card is now on hold for $600 with no items on the way!!!
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