My mother has been waiting for a free phone from Safelink Wireless for nearly two months. She has never received it. I have an application number and when I call to follow up on the phone a recording comes on with choices not including a real customer service representative.
Thank you,
Rosie
Suarez
The complaint has been investigated and resolved to the customer’s satisfaction.
to the original complainer u were not eligable u can apply a million times but u were not shown to have the need.
as for the rest of u stfu.
in my f'd up city whites r the minority, i walk to the store and young black thugs call me whitey cracker kkk nazi etc.
i worked damned hard my entire life, paid i alone have saved close to 100 animals off othe streets of my city after black & spanish abused them, burned them with ciggarettes, starved them, breeded them into near death, etc.
i paid tax money into programs to help inner city kids, welfare, wic, etc. there is no white college fund, there are no programs made for whites to help them stay off the streets.
whites are the ones making these damned programs available & these ungrateful coloreds show no respect.
This is weird that people are complaining about safelink. You are trying to get a service you don't deserve by using underhand tactics to get it. SAFELINK answers to those who prove the need. It's not for those who PROVE THE GREED.
I'd just like to say to all the ignorant people who commented on how they are supporting poor people and feel used and abused by the poor riding their backs and spending their money, may God enlighten you. I don't think anyone would choose to be poor if they had a choice. Education beyond high school is a luxury in this country that not all can afford. Perhaps you would like to trade your education and job with the poor person that wasn't fortunate enough to pay for the luxury of a college education, and thus not able to get a job like yours regardless of how intelligent they might be. After all, we all know that there are jobs you just can't get without a college education. A person with a college education in Law Enforcement (for example) would get a job that has nothing to do with Law Enforcement quicker than a person without a college education who was a member of Mensa. Just the way it is, so stop whining. Here's another scenario, you work all your life, pay your taxes, life is fine. Then one day your life is turned upside down because some idiot is talking on their cell phone and not paying attention to the road. By the grace of God, you wake up in the hospital. After months of physical therapy you can finally walk with a cane. The first thing you do is go to your local public aid office for assistance. After sitting there all day without breakfast or lunch, your name is finally called. You go in, fill out the necessary forms and then wait again for a caseworker to see you. You are treated with such disdain and disrespect you leave feeling tired, dejected and less than human. Now you're hungry, but too upset to eat. You go home, take your medicine, go to bed and pray to God that these people are going to actually help you. I don't think this person would choose to be in this situation if they had a choice either. What do you think, hater of the poor? How about this scenario, you are born less fortunate. You have a learning disability but you go to work every day and do your best. You are still considered poor, and qualify for various government programs that help the poor. I don't think this person would choose to be poor either if they had the choice. What do you think, hater of the poor? Oh, how about this scenario, you are poor, you are struggling, and it's no one's business why, since there are 50 billion different scenarios. Now that you have read thus far, I want you to read the fine print: JUDGE NOT LEST YE BE JUDGED. DON'T ASSUME YOU KNOW WHY SOMEONE IS LESS FORTUNATE THAN YOU ARE, DON'T ASSUME THAT YOU WILL SPEND THE REST OF YOUR LIFE BEING AS FORTUNATE AS YOU ARE, THANK GOD FOR ALL YOUR BLESSINGS AND PRAY FOR THOSE LESS FORTUNATE. IGNORANCE IS A TERRIBLE THING, LOVE IS ENLIGHTENMENT. May God bless all who have taken the time to read this, and may God help those who still doubt the truth. LOVE ALL WHO PASS YOUR WAY, YOU WILL MEET WITH GOD ONE DAY!
I DISAGREE WITH ALL OF THESE RIDICULOUS COMPLAINTS! I'M A SAFELINK CUSTOMER AND AM DAMN PROUD OF IT! I DON'T ABUSE IT, I USE IT FOR EMERGENCIES, WHICH IS WHAT IT'S BASICALLY DESIGNED FOR. I WORKED HARD ALL MY ADULT LIFE AND SUPPORTED MY SON WITHOUT ANY ASSISTANCE UNTIL I BROKE MY BACK ON THE JOB WHILE WORKING AS A QUALITY CONTROL OFFICER, AND AFTER LIFTING 17, 000 LBS. IN 6 HOURS. MY POINT IS FOLKS, FOR THOSE OF YOU WHO ARE COMPLAINING ABOUT SUPPORTING THE LESS FORTUNATE, IS THAT MOST OF US WHO HAVE A SAFELINK PHONE WERE TAX PAYERS AT SOME POINT IN OUR LIVES. BUT THINGS HAPPEN TO US THAT TAKE AWAY THE PRIVELEDGE OF BEING EMPLOYED AND PAYING TAXES. AND WHATEVER HELP WE CAN GET FROM THE GOVERNMENT WE DESERVE! I'M SURE THAT MOST OF THE PEOPLE WHO HAVE THIS SERVICE WILL AGREE WITH ME, OR ATLEAST HOPE THEY DO! THE ONLY COMPLAINT I HAVE ABOUT MY SAFELINK TRACPHONE, IS THAT THE BATTERY WON'T HOLD A CHARGE AND I SELDOM USE IT. OTHER THAN THAT I HAVE NO COMPLAINTS! THE MINUTES ROLL OVER AND I HAPPEN TO HAVE OVER 300 MIN. ON MY PHONE. NO IT'S NOT A BLACKBERRY OR AN IPHONE AND DOESN'T HAVE A CAMERA, BUT I COULD CARE LESS ABOUT THOSE OPTIONS! I FEEL BLESSED TO HAVE A CELL PHONE AT ALL, BECAUSE IF IT WASN'T FOR THE SAFELINK PROGRAM I WOULDN'T HAVE THE PRIVELEDGE OF OWNING A CELL PHONE AT ALL! SO THOSE OF YOU WHO CAN AFFORD TO PAY FOR A CELL PHONE, DON'T PUT DOWN THE PEOPLE WHO ARE LESS FORTUNATE AND ARE BLESSED TO HAVE THE SAFELINK SERVICE! DO YOU ACTUALLY THINK THAT THOSE OF US WHO HAVE THIS PROGRAM REALLY ENJOY HAVING TO DEPEND ON FOOD STAMPS AND A GOVERNMENT PROVIDED PHONE, AS OPPOSED TO BEING ABLE TO WORK AND OWN AN IPHONE OR A SIMILIAR TYPE OF CELL PHONE? IF YOU THINK THAT WE'RE HAPPY ABOUT BEING IN THIS TYPE OF SITUATION, MAN YOU'VE BUMPED YOUR HEAD! DEBORAH WATERS
WOW IT'S TIME LIKE THIS THAT YOU SEE HOW SHALLOW PEOPLE CAN BE...I READ EVERY POST ON HERE AND EXCLUDING THE PEOPLE WHO CAN ACTUALLY HUMBLE THEMSELVES THE REST OF U ARE RIDICULOUS! I AM A SINGLE MOTHER AND I'M ALSO A TAXPAYER I DIDN'T HAVE TO PAINT MY SKIN I'M ALREADY BLACK AND TO TOP IT ALL OFF I'M A WOMAN SO I GET THE BRUNDT OF MALE DOMINATED BS! IT DOES NOT MATTER WHAT YOUR STATUS IS OR YOUR PEDIGREE! NEWSFLASH: IT'S A RECESSION WE ALL BROKE! I ORDERED THIS PHONE BECAUSE A FRIEND OF MINE WHO HAS A PRETTY GOOD JOB BUT STRUGGLES JUST LIKE ME DID NOT QUALIFY, BUT I DID SO I ENDED UP LETTING HER USE THE FREE PHONE! AND HONESTLY I DON'T SEE WHY THE "TAXPAYERS" ARE COMPLAINING I CAN GUARANTEE THAT IF YOU SEE A HOMELESS PERSON OR A VOLUNTEER FOR A SALVATION ARMY THIS HOLIDAY YOU'LL WALK RIGHT PASSED THEM SO MAYBE YOU SHOULD STOP BEING SO SELFISH! GEE DID U EVER TAKE THE TIME TO THINK THAT MAYBE THE REASON YOUR PHONE HAS NOT COME YET IS BECAUSE YOU ARE BLOCKING YOUR OWN BLESSING BY BEING SO SHALLOW AND CLOSED MINDED FOR EXAMPLE THE PERSON WHO SAID "I HATE POOR PEOPLE" THAT'S A SHAME! GROW UP FOLKS IT'S A FREE SERVICE OFFERED TO YOU TAKE IT OR LEAVE IT IF YOU HATE IT SO MUCH GO BUY A 20 DOLLAR TRACFONE BECAUSE THAT'S WHO SAFELINK GOES THROUGH ANYWAY! SOME OF YOU GUYS NEED TO REMEMBER THAT IF YOU STOOD IN A CIRCLE WITH ALL THE DIFFERENT PEOPLE AROUND THE WORLD AND THREW ALL YOUR PROBLEMS INTO A PILE YOU WOULD GRAB YOURS BACK BECAUUSE YOU GUYS ARE COMPLAINING ABOUT NOT HAVING A CELL PHONE BUT THERE IS SOMEONE WHO CAN'T EVEN AFFORD TO BUY SUPPLIES TO BRUSH THEIR TEETH! GROW UP PEOPLE AND REALIZE WHAT YOU HAVE INSTEAD OF COMPLAINING ABOUT YOUR GOVERNMENT DO SOMETHING ABOUT IT INSTEAD OF ### AND BLOGGING! THX FOR BEING HUMBLE: MZ.LATOYA, MADASSHELL, LUVNMYLIFE (ESPECIALLY YOU). AND AS FOR YOU UGH YOU'RE AN IGNORANT PERSON AND YOU NEED NOT SAY THINGS LIKE "I HATE POOR PEOPLE" BECAUSE THEY HATE BEING POOR TOO AND TRUST ME YOU CAN END UP IN THE SAME SITUATION JUST BEING A SHALLOW MINDED DICK!
You guys are the few who unfortunatly just slipped through the cracks. Due to the most unfortunate of family medical curses (which I have to this day attributed our medical situations), my younger sister and myself have had to apply for these phones as for emergency contacts means only. These phones are the cheapest piece of crap phones on the market with out a doubt. However, though it took some reaching out to customer service and re-applying via phone and the net, I finally managed to get my sister's phone sent which my phone arrived within four days after applying on line. I was surprised to find it in the mail in such a timely fashion. My neighbor is also disabled and is the main source of information regarding the Safelink phone even before I saw the CX's. And as far as receiving the minutes per month, no problems there either. I simply program the phone to power down at around10pm (no emergencies my home phone can't handle during these hours)and then it powers up around 4am I believe so the minutes are always there when I check for them.
I don't disbelieve you guys have the issues you claim to have but it's just like with anything else sometimes some people have to jump through a few more hoops to get the job done. As I said I went through customer service and then paid STRICT ATTENTION TO HOW YOU ENTER YOUR INFORMATION because the site protocol is goofy as hell any slighy deviation from the way they ask you to enter the info will result in...stress levels of monumental proportions!
Good luck !
Get real folks, I am a babyboomer that has put hundreds and thousands of dollars into the FICA program. I am suppose to retire in four years, but due to your fantastic system
you say, " GET A JOB" "GET A LIFE", well I had one and have supported your dumb buttocks for many years. Now our wonderful system tells me today that the year 2012 we will be broke and have NO SOCIAL SECURITY BENEFITS FOR ME. Why are you supporting a government system that is FOUL, DUMB, BROKE, and REPROBATE? How dare you call me a deadbeat, for asking or making application for government or federal programs. Ther contract with me was to provide for my retirement that I PAID into!
Who's the flipping THIEF? You tell me . HUH? Signed a one more MAD BOOMER!
It's not free. I have to pay for it. Poor people make me sick.
This program is meant to help people, not for others to leach off tax payers. Inform yourselves, people, before you go on a tirade. It's meant to help low income families, single parents and the elderly who cannot afford a phone. It's a "safe link" to keep them connected to emergency services, doctors, case workers, potential job interviews, pharmacies, and family members who provide transportation. It's not a free social device. Yes, there are always going to be folks who abuse programs and there always have been, but this system is set up for a good reason. I know a few elderly shut ins with limited incomes who value this service. I also know hard working single moms who work their butts off only to put up with deadbeat fathers and a system that doesn't enforce child support in a timely manner. These people pay or have paid taxes, too. So lay off! Painting your skin? Really? That's mature. There are poor white people, too. If you all want to be upset about something, why not complain about how our elderly are neglected, or how children are being refused medical care. Why not be upset that people crossing the borders illegally are getting all these benefits and more without even becoming citizens or paying into the system.
AND STOP COMPLAING ... IT'S FREE!
wow you people are amazing ... I work a full time job and Make a very nice amount of money to pay rent, bills, Cell Phone included, I pay for child care, take care of my child me and some others and, guess what ... I am still considered "Low-Income". I still qualify for low income programs. Without those programs I do just fine. So i work hard too and my taxes are going to programs i could still be a part of. Grow up. ... oh yea paint ur skin if u want and walk in a different light you will NEVER be the same.
This is the biggest crock of [censored] I have ever heard of. WOW! Can I get a free phone? NO! I cant because I actually work for a living. This is insane. Government should not be funding a project like this. Maybe if I quit my job and paint my skin I can just live off everyone else too.
I love this... people complaining about getting something for nothing, or trying to get something for nothing. Many (not all) people who receive benefits on the backs of us hard-working americans are shameless. What's next? Free televisions, so that these leeches can watch their leftist socialist media?
You have got to be kidding me. These are not "free phones". Those of us who are hard working taxpayers paid for the phone. No one should be getting them. Cell phones are luxury items. How about not taking advantage of those of us who pay taxes and pay for that phone. FrannyF-you are taking money from the government. You are taking money from me (legitimate taxpayer) by using government benefits. I would like to sue you for theft of services. I have to pass up luxury items with my discretionary income because of people like you. The Governement did not pay for those minutes, I did. Mz.1AToYa-you are a perfect example of the problem. You complain about the govt beating you out of your money (earned money or government check?) and then become joyful of the possibility that someone is potentially scamming the government.
Ignorance and greed running amok.
Quit complaining about something you don't even pay or work for! LOSERS!
SHE PROBALY DIDN'T QUALIFY..AFTER YOU REGISTER NLINE {WWW.SAFELINK.COM} IT GIVES AN EROLLMENT ID.. THEN YOU HAVE TO CLICK ON CHECK STATUS..ENTER THE EROLLMENT ID..THEN IT WILL TELL YOU WHETHER YOU WERE APPROVED OR NOT..I RECIEVED MINE IN A WEEKS TIME.. AND I'M LOVING IT !
AND FRANNYF STOP YOUR LIES..THEY DIDN'T TELL YOU THAT THEY WAS GOING TO CHARGE THEM..WHEN YOU GETTIN SOMETHING FREE YOU BETTER ENJOY IT..THE GOVERMENT BEATS US OUT OF OUR OWN MONEY EACH WEEK OUT OF OUR CHECKS.YOU SHOULD BE GLAD SOMEONE IS FINALLY GETTING THEM BACK...HAHA..I CRACK MYSELF UP..
IM OUT
Safelink was suppose to send me a phone on 8-8-09. As of Oct 2nd I still did not receive it. I contacted them and was told that they were sending a replacement phone and would back date my minutes from the time that I applied which was on 8-8-09. After receiving the phone today, [protected]) there was only 79 mins on the phone. I called them and they stated they would not give me the mins that were due me and they would charge the Government for 3 monhts of the mins. In other words, they are charging the Government for 210 mins of air time when in fact they only gave me 70 mins of air time. I only wish I knew what person in Government I could turn this into and have them fined for theft of services. This is wrong and they are getting away with it. Let me take $1.00 from the Government and I would be in jail. Let safelink steal from the Government daily and it is ok. Just because we are in need gives Safelink no right to keep minutes from the people that the Government has paid for. Anyone know who I can turn this into for an investigation. If so, please email me at 4tinyhearts@gmail.com. Thank you.
I tried registering for the (government subsidized) free phone for low income people multiple times each via phone, fax and online - they won't send me an application even after promising to send me an application repeatedly.
This is overtly by design since they give me the run-around when i ask to speek to the manager.
Safelink is run by very shady people.
Their policy is to piss on low income people.
You got that right! There is nothing that you can do about it.