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Ryobi Tools

www.ryobitools.com

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1.2 9 Reviews 103 Complaints
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Ryobi Tools Complaints Page 6 of 6

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K
5:42 am EDT

Ryobi Tools Shoddy product

Purchased a very expensive ($199) ryobi 4 cycle grass/weed trimmer in mid 2009 — over periodic use, the unit spews hot oil when operated in traditional trimmer positions — ryobi quickly replaced it, but the replacement trimmer does the same thing — furthermore, the trimmer does not start and run properly anymore — I have asked ryobi for a full refund because this is a dangerous, non-performing product that should be recalled — they have denied my request, even though they have a 2 or 3 year warranty on this shoddy product.

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ToolDoctor
Ann Arbor, US
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Aug 27, 2013 12:01 pm EDT

Dear Karen,
Ryobi Is a cheaply made product with no quality control. The units therefor are also very cheap. I have to disagree with you though as $199 is very very inexpensive for a 4cycle weed trimmer. If you would like to get a good trimmer that will last and start for you every year you need to invest in a Stihl or Kawasaki Commercial grade weed whacker. Expect to spend about 3-5 hundred dollars but also know that this investment will outlast 10-15 $200 Ryobi Products.

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M
4:34 pm EDT
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I purchased a weed eater at the end of 2009. It has never worked properly. I took it back to Home Depot and it was replaced with another one that did not work properly. I called their customer service number and was told to take the weed eater to their warranty repair store. I have taken it four times and each time I was assured that it had been repaired...

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Ryobi Tools Category
Ryobi Tools is ranked 5 among 115 companies in the Appliances, Electronics and Technology category