StageLightingStore.com’s earns a 1.0-star rating from 0 reviews and 8 complaints, showing that the majority of theater technicians and lighting professionals are dissatisfied with their purchases.
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Improvements Needed: Checkout Process on StageLightingStore.com Frustrating and Inconvenient
The checkout system on StageLightingStore.com ain't as simple as most others. And let me tell ya, the "pay now" button, it's like a magician's trick, blink and you'll miss it! I mean, seriously, it disappears in a flash, leaving ya scratching your head and wondering how the heck you're supposed to pay for your stuff. It's a real pain in the you-know-what, I tell ya.
So, what's the solution? Well, they push ya towards using PayPal, which ain't exactly ideal either. I mean, sure, PayPal is alright and all, but it ain't everyone's cup of tea. Some folks prefer to pay directly through the website, ya know? It's just more convenient that way.
So, StageLightingStore.com, listen up! Fix that darn "pay now" button, will ya? Make it stick around long enough for us regular folks to actually click on it and complete our purchase. It's a simple fix that'll make a world of difference, trust me.
Overall, the website's got some good stuff, but this checkout issue is a real buzzkill. So, get your act together, StageLightingStore.com, and make it easier for us customers to pay for our goodies. We'll appreciate it, and you'll probably see more sales rollin' in.
Frustrating Website Navigation, but Quality Stage Lighting Gear and Easy Checkout
Navigating this website is a real headache, I tell ya. I wasted a good half hour of my precious time just trying to hunt down those darn lamps for my 3-inch fresnels. And guess what? No luck! I tried and tried, but couldn't for the life of me figure out how to order the lamps I needed for my 14-inch scoops (400WG30). Seriously, what's the deal?
I gotta hand it to those folks over at SLD, though. They must have some secret formula or somethin' to make their site so dang user-friendly. I mean, why can't other websites be as easy to navigate as theirs? It's like they've cracked the code or somethin'.
But hey, enough about my frustrations. Let's talk about the good stuff. Once you actually manage to find what you're lookin' for on this site, they've got a pretty decent selection of stage lighting gear. From lamps to fixtures, they've got it all. And let me tell ya, they ain't messin' around when it comes to quality. You won't find any cheap knock-offs here, my friend.
Now, I gotta admit, the prices can be a bit steep. But hey, you get what you pay for, right? And if you're serious about your stage lighting game, then it's worth the investment. Trust me, I've learned that the hard way.
One thing that really grinds my gears, though, is the lack of clear product descriptions. I mean, come on! How am I supposed to know if a certain lamp is gonna fit my 3-inch fresnel or not? It's like they expect me to be some sort of lighting expert or somethin'. Newsflash, SLD, not all of us are pros in the biz.
But hey, despite all the frustrations and head-scratchin', I gotta say, once you finally get through the maze of this website, the checkout process is a breeze. No unnecessary hoops to jump through or hidden fees to worry about. Just a simple, straightforward checkout. And that's somethin' I can appreciate.
So, all in all, StageLightingStore.com ain't perfect. Far from it, actually. But if you're willin' to put up with a bit of frustration and confusion, you might just find what you're lookin' for. And hey, at least their checkout process won't make you wanna pull your hair out.
Disappointing Customer Service Experience at StageLightingStore.com
So, I was lookin' to get me hands on four snoots/tophats from StageLightingStore.com. I gave 'em a ring and left a message, but no one got back to me. The next day, I decided to shoot 'em an email, hopin' for a response. But guess what? Nothin'! Two days later, I gave 'em another call and finally got through to someone in their product support department. They said they'd find out the info I needed and promised to give me a call back. Well, let me tell ya, that call never came.
Is StageLightingStore.com Legit?
StageLightingStore.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
StageLightingStore.com has registered the domain name for stagelightingstore.com for more than one year, which may indicate stability and longevity.
Stagelightingstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stagelightingstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stagelightingstore.com you are considering visiting, which is associated with StageLightingStore.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for StageLightingStore.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Stagelightingstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While StageLightingStore.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Stagelightingstore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stagelightingstore.com may offer a niche product or service that is only of interest to a smaller audience.
Inefficient Search Function on StageLightingStore.com: Frustrating Results and Need for Improvement
When I tried using the search box on StageLightingStore.com, I gotta say, it gave me some pretty weird and confusing results. Like, seriously, I typed in "etc holder" expecting to find the pattern holder I needed, but nope, it didn't show up. So, I had to resort to making a good ol' phone call instead.
You know what would be way better? Instead of bombarding me with a bunch of categories every time I enter something in the search box, just show me the specific items that match my search. I mean, it's not rocket science, right? It would save me a lot of time and frustration.
Overall, StageLightingStore.com has some room for improvement when it comes to their search function. But hey, at least they have a phone number I can call when things get too confusing.
Mixed Experience: Good Variety, Frustrating Checkout Process
The shopping experience on StageLightingStore.com was alright, and they have a good variety of products. However, the checkout process was quite frustrating. When I entered my credit card information, there seemed to be a problem. The screen that said "Saving" got stuck a few times. It could have been my mistake, but after a few minutes, I had to give up and reload the page. I really hope that my credit card information isn't floating around in cyberspace for too long!
Disappointing Bubble Machine: Worse Than Garbage, Total Letdown
This product is like, really bad... I mean, it's worse than garbage, you know? And don't even get me started on the bubble solution they provide. I was expecting a crazy amount of bubbles, but all I got was this machine that barely blew like ten bubbles in, like, ten whole minutes. Can you believe that? So disappointing, man. I'm definitely returning it and I better get a full refund for both the machine and the fluid. Seriously, buying these products has been the biggest letdown ever. It's right up there with my recent divorce, which was also a total waste of time. Ugh.
Issues with Credit Card and Customer Service on StageLightingStore.com
I had a bit of trouble when I tried to put in my credit card on StageLightingStore.com. It kept telling me to enter the CVV code, which I did, but it kept saying it was incorrect. I made sure to double-check all the information I entered, but for some reason, my credit card just wouldn't go through. It was frustrating because I really wanted to use a specific card, but I ended up having to use a different one that I wasn't planning on using.
Another issue I encountered was trying to get in touch with someone from the store. I've been trying for hours to reach them because I'm looking for a school discount. I've called multiple times, but no one has called me back or answered the phone. It's been quite frustrating because I really need to speak with someone about this discount, but it seems like they're not available to help me.
Overall, my experience with StageLightingStore.com hasn't been the smoothest. I had trouble with my credit card not being accepted, and I've been unable to get in touch with anyone regarding a school discount. It's been a bit frustrating, and I hope they can improve their customer service and payment system in the future.
Improvements Needed: Login Feature and Estimated Delivery Date
The website is pretty easy to navigate, but there's one thing that bugs me. The login feature needs some fixing. When I go to the login page, it just shows "login/register" and "sign out." It's not crystal clear whether I'm already logged in or not. It would be great if you could make it more obvious.
Another thing that bothered me was when I was checking out. I couldn't find any estimated delivery date. That's a bummer because I really needed to know when my order would arrive. So, to be on the safe side, I chose the fastest shipping option. Fingers crossed it gets here in time for my event.
Overall, the website is alright, but these little issues could be improved.
Overview of StageLightingStore.com complaint handling
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StageLightingStore.com Contacts
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StageLightingStore.com phone numbers+1 (904) 683-5553+1 (904) 683-5553Click up if you have successfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number 0 0 users reported that they have successfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number Click down if you have unsuccessfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number 0 0 users reported that they have UNsuccessfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number
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StageLightingStore.com emailslouie@stagelightingstore.com94%Confidence score: 94%advisor@stagelightingstore.com84%Confidence score: 84%orders@stagelightingstore.com10%Confidence score: 10%Sales
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StageLightingStore.com social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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