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Ryder Last Mile Customer Service Phone, Email, Contacts

Ryder Last Mile
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Ryder Last Mile Reviews 10

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Ryder Last Mile Me and my fam have been super bummed out with the crummy service and bad talkin' from Ryder Last Mile

Me and my fam have been super bummed out with the crummy service and bad talkin' from Ryder Last Mile. We've been on the phone for hours tryin' to get our couch delivered since December, but it's been one headache after another. The customer service is a total bummer and we're still tryin' to get it sorted out. Ain't nobody from the company or the bosses tryin' to help us get our delivery any faster.

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Ryder Last Mile Complaints 9

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Ryder Last Mile I got one part of my couch from Ryder Last Mile on December 16

I got one part of my couch from Ryder Last Mile on December 16. I ordered it way back in March 26. They said they didn't have it, but turns out they did. However, they still haven't delivered it to me even though they found it four weeks ago. I paid for it on the same day I ordered it, and I just want my couch. But they keep making me go in circles to get it, even though I bought it almost a year ago.

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Ryder Last Mile I had a delivery scheduled for 12/13 between 2-4

I had a delivery scheduled for 12/13 between 2-4. It didn't come and nobody called, emailed, or texted me to let me know. I called for help on 12/13 and they said they didn't know what was happening with my item. I called again on the morning of 12/14 and they said they didn't know why it wasn't delivered, but someone would call me back. Nobody called me back, so I called them again and they said the truck broke down. Really? Why isn't there a system to tell people waiting for their items what happened and what the solution will be? I think there should be a price adjustment for the inconvenience and for not following up on their end.

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Ryder Last Mile I bought a big couch from Pottery Barn for almost $10k and Ryder Last Mile was supposed to deliver it to me in Phoenix

I bought a big couch from Pottery Barn for almost $10k and Ryder Last Mile was supposed to deliver it to me in Phoenix. They got the order on 9/16 but then lost it! It's been over a month and I still don't have my couch. I called them and Pottery Barn and they said sorry but didn't do anything. They promised to deliver it on 10/31 because I have a baby shower at my house that day. But today (10/29) I called again and they said they won't bring it until 11/3! They don't even have any notes about what happened. I've been on hold all morning trying to fix this and I'm calling Pottery Barn too. This is ridiculous - they lost my order and now they can't even deliver it on time!

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Is Ryder Last Mile Legit?

Ryder Last Mile earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ryder Last Mile to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ryder Last Mile is known for their high standards and safety. If you're thinking about dealing with Ryder Last Mile, it's wise to check how they handle complaints.

Campaigns.ryder.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Campaigns.ryder.com you are considering visiting, which is associated with Ryder Last Mile, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Ryder Last Mile has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • That one campaigns.ryder.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
  • There was some difficulty in evaluating or examining the information or data present on the campaigns.ryder.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Campaigns.ryder.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The campaigns.ryder.com may offer a niche product or service that is only of interest to a smaller audience.
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Ryder Last Mile Ryder Last Mile from Elkridge, MD was supposed to bring me a mattress, but it came late on Friday 7/23

Ryder Last Mile from Elkridge, MD was supposed to bring me a mattress, but it came late on Friday 7/23. They said they would take away my old mattress and box spring as part of the "white glove" service, but the contractor said it would cost me $30. I called Ryder's national number and they said that was wrong. They told me to call the Elkridge office on Monday, but when I did, they said white glove doesn't include taking away old stuff. Their website says it does though. The manager, Dennis, seems to be covering for his contractor.

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Ryder Last Mile This company was supposed to bring and put together my furniture, but it didn't go well

This company was supposed to bring and put together my furniture, but it didn't go well. They said they'd come on Monday, August 23 between 5:00-7:00pm, but then they called at 3:33pm and said they'd be late. Then they called again at 5:59pm and said they wouldn't come until 10:00-10:25pm, which is super crazy. But they didn't come at 10:00, or at 10:15, or at all. I waited until midnight and they still didn't show up. The next day I called and they said the driver decided not to come and they didn't know when they could come. I couldn't go to work and I asked them to come the next day, but they didn't know when they could come. I'm really mad because I paid a lot of money and lost money from work waiting for them.

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Ryder Last Mile This company was hired by a furniture store (1 Stop Bedrooms) to deliver my furniture

This company was hired by a furniture store (1 Stop Bedrooms) to deliver my furniture. They reached out to me and scheduled my furniture delivery for Friday 12/10. The day before, they sent me a notice that my delivery would be between 3:30-5:30pm and I confirmed the appointment. I took off work and waited, but then got a phone call around 6pm-6:15pm that they weren't coming because they "ran out of hours." The guy who called said he didn't know about rescheduling, he just had to make the call. They emailed me to say the next delivery date would be 12/31 then 1/7. I called and said I wouldn't be available those dates and they should provide a sooner service because they missed the appointment they set up with me. They told me multiple times they only deliver to my area on Fridays and won't deliver on 12/24, which I understand. They need to provide customer service to correct their mistake and deliver on another date. I've called multiple times this week and they keep saying a manager will call me back, but no one does.

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Ryder Last Mile I've been waiting for my furniture for 8 months now

I've been waiting for my furniture for 8 months now. I ordered it from 1 Stop Bedrooms in Feb. 2022 and paid for it in March. In May, 1 Stop said it was delivered, but I never heard from the carrier. I tried calling them, but couldn't get through. I called 1 Stop, and they checked with the carrier, who said it was lost. 1 Stop said they'd send me a replacement, which was supposed to be delivered to the local carrier on July 28. But still no response from the carrier. I finally got their name and number from 1 Stop, but when I called, I was on hold for over an hour, listening to annoying music. I've been going back and forth with 1 Stop for 8 months now, and I don't know who to blame. Maybe 1 Stop for using a questionable carrier, or maybe the carrier itself, which no one can seem to get a hold of. This has happened twice in 8 months. The number 1 Stop gave me was [protected]. Ryder case # XXXXXXXX. 1 Stop order # is XXXXXXXXX. I already made a complaint against 1 Stop, but withdrew it when they gave me confirmation of local carrier delivery. However, it seems the local carrier has gone AWOL with my furniture.

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Ryder Last Mile I got couches from 1Stop Bedroom and Ryder Last Mile delivered them

I got couches from 1Stop Bedroom and Ryder Last Mile delivered them. I paid $200 for white gloves delivery, but Ryder Last Mile called and said I didn't need it. They also said I needed battery packs for my electric recliners, which I declined. On delivery day, no battery packs came. I called daily for my $200 back, but no one picks up. It's a scam because I paid for delivery, but they said I didn't need it and kept the money.

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Ryder Last Mile I got a couch from 1stopbedrooms in Feb 2021

I got a couch from 1stopbedrooms in Feb 2021. It was sent to a third party delivery company in Oct 2021. I was texted by someone from Hackbarth Delivery Service through Ryder Last Mile to set up delivery. The 1st delivery was set for Oct 8, but no one showed up. I had to text them because their phones were out. They told me that the driver quit and they would contact me to reschedule. I had to text them again to set a new date. I asked for the driver to call my husband before delivery, but he didn't. The driver left deep ruts and trash in our yard. They only delivered one piece of the couch and said they would come back later with the rest. I contacted them again to re-deliver, but they said they had COVID and would get back to me. After multiple contacts, another delivery was set. Two men came and fought in the driveway on whether to bring the couch to the door. They finally brought one piece to the doorway and left. When I opened the plastic, it was not our couch. It has been sitting in my home for over 2 weeks, while my couch seems to be missing and no one will return my texts. I asked to speak to a manager, but they only had an email and couldn't give it to me. When I contacted customer service of Ryder, I was transferred over and over, never getting to speak to anyone. I don't know what to do to get my couch.

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About Ryder Last Mile

Screenshot Ryder Last Mile
Ryder Last Mile is a leading provider of logistics and transportation solutions that specializes in final mile delivery services. With a focus on delivering exceptional customer experiences, Ryder Last Mile has become a trusted partner for businesses of all sizes across a wide range of industries.

The company's commitment to innovation and technology has enabled it to develop a suite of cutting-edge solutions that help businesses streamline their operations and improve their bottom line. From real-time tracking and reporting to customized delivery options and white-glove service, Ryder Last Mile offers a comprehensive range of services that can be tailored to meet the unique needs of each customer.

One of the key strengths of Ryder Last Mile is its extensive network of delivery professionals and facilities. With a presence in over 95% of the United States, the company has the resources and expertise to handle even the most complex delivery challenges. Whether it's a large-scale distribution project or a single package delivery, Ryder Last Mile has the experience and capabilities to get the job done right.

In addition to its core delivery services, Ryder Last Mile also offers a range of value-added services that can help businesses optimize their supply chain and improve their overall efficiency. These services include warehousing and inventory management, reverse logistics, and installation and assembly services.

Overall, Ryder Last Mile is a trusted partner for businesses that need reliable, efficient, and cost-effective final mile delivery solutions. With a commitment to innovation, technology, and exceptional customer service, the company is well-positioned to continue its growth and success in the years to come.

Overview of Ryder Last Mile complaint handling

Ryder Last Mile reviews first appeared on Complaints Board on May 28, 2023. The latest review Me and my fam have been super bummed out with the crummy service and bad talkin' from Ryder Last Mile was posted on Jun 14, 2023. Ryder Last Mile has an average consumer rating of 1 stars from 10 reviews. Ryder Last Mile has resolved 0 complaints.
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  1. Ryder Last Mile Contacts

  2. Ryder Last Mile phone numbers
    +1 (410) 712-7192
    +1 (410) 712-7192
    Click up if you have successfully reached Ryder Last Mile by calling +1 (410) 712-7192 phone number 0 0 users reported that they have successfully reached Ryder Last Mile by calling +1 (410) 712-7192 phone number Click down if you have unsuccessfully reached Ryder Last Mile by calling +1 (410) 712-7192 phone number 0 0 users reported that they have UNsuccessfully reached Ryder Last Mile by calling +1 (410) 712-7192 phone number
  3. Ryder Last Mile address
    6930 San Tomas Rd, Elkridge, Maryland, 21075, United States
  4. Ryder Last Mile social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Ryder Last Mile Category
Ryder Last Mile is ranked 50 among 55 companies in the E-commerce Delivery Services category

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