Menu
Write a review
File a complaint
ShiptoNaija Customer Service Phone, Email, Contacts

ShiptoNaija
Reviews and Complaints

www.shiptonaija.com

Learn how the rating is calculated

1.0 1 Review 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ShiptoNaija Reviews 1

ComplaintsBoard
O

ShiptoNaija Scam

They are scam, cheaters, fraud company. My itemsbwere delivered to them on 28th of August i waited one week to get update. They replied that i used wrong address meanwhilenthe address is correct and i was using them before covid 19.

They charged me for wrong address 9.99$, my package weight was 7 lb, they billed me 21.9 lb. They are smarter than fedex and amazon.

I requested reweight, they said if im wrong i will pay 4.99 $ per shipment. The moment i pressed ok, they added 4.99$ 6 times 3 for reweight and 3 for recount. I wonder how did they reweight and recount in just 2 seconds.

I left the items for them, imagine shipping items of 120$ AND PAYING 175$.

AVOID THEM. BIG FRAUD COMPANY.

Recommendation: Avoid using them

Read full review of ShiptoNaija
View 0 more photos
Hide full review

ShiptoNaija Complaints 2

ComplaintsBoard
M
5:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ShiptoNaija Shiptonaija: The Real Deal for Shipping - A Review

Shiptonaija is like the bomb.com when it comes to shipping. I've been using them for a hot minute now and I gotta say, they're the real deal. My business has been blowing up like crazy since I started using their service. I mean, it's like they sprinkle some magic dust on my packages or something because they always arrive on time and in perfect condition.

Their website is super easy to use too. I'm not the most tech-savvy person out there, but even I can navigate it like a pro. And if I ever have any questions or issues, their customer service team is always there to help me out.

Plus, their prices are totally reasonable. I don't feel like I'm getting ripped off every time I ship something. And they offer a bunch of different shipping options, so I can choose the one that works best for me and my budget.

Overall, I'm just really stoked on Shiptonaija. They've helped me take my business to the next level and I couldn't be more grateful. Keep up the good work, guys!

Read full review of ShiptoNaija
Hide full review
ComplaintsBoard
M
5:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ShiptoNaija Positive Experience Using ShiptoNaija: Affordable, Reliable, and Great Customer Service

As someone who has used ShiptoNaija's services three times now, I can confidently say that I've had a positive experience each time. The entire process is incredibly easy and affordable, making it a no-brainer for anyone looking to send items domestically or internationally. What really sets ShiptoNaija apart, though, is their reliability - each shipment arrived quickly and undamaged, which I cannot say for all shipping companies I've used in the past.

Beyond their services themselves, I've found their customer service to be commendable. Any question or concern I had was met with a quick response and satisfactory resolution. In short, I have a lot of trust in ShiptoNaija as a company - they're clearly devoted to serving their customers well and making shipping as painless as possible.

While my experiences have been nothing but positive, I also appreciate that ShiptoNaija offers insurance options for those who want to insure their shipments in case things don't go as planned. It's great to have the peace of mind that if something were to happen, I'm not on my own to deal with the consequences.

Overall, I'd highly recommend ShiptoNaija to anyone in need of shipping services. They've earned my business for the long-term with their affordability, reliability, and willingness to go above and beyond for their customers. Keep up the good work, ShiptoNaija - you truly are the best!

Read full review of ShiptoNaija and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kehinde Lawal
US
Send a message
Dec 16, 2023 7:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Takes 76 working hours to notify they received packages. Charges exorbitant incalculable shipping fees, clearing fee, insurance fee, packaging fee, inventory fee, surcharge on payment fee, delivery fee on each item

Zero customer support, delayed delivery.

Worst shipping experience ever

Is ShiptoNaija Legit?

ShiptoNaija earns a trustworthiness rating of 58%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds ShiptoNaija trustworthy, but it’s still important to be cautious. If you are considering dealing with ShiptoNaija, ensure you understand the risks involved before deciding.

Shiptonaija.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shiptonaija.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for ShiptoNaija have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • ShiptoNaija protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to ShiptoNaija has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
  • We conducted a search on social media and found several negative reviews related to ShiptoNaija. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of ShiptoNaija complaint handling

ShiptoNaija reviews first appeared on Complaints Board on May 18, 2023. The latest review Scam was posted on Sep 6, 2023. ShiptoNaija has an average consumer rating of 1 stars from 3 reviews. ShiptoNaija has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ShiptoNaija Contacts

  2. ShiptoNaija phone numbers
    +1 08125795381
    +1 08125795381
    Click up if you have successfully reached ShiptoNaija by calling +1 08125795381 phone number 0 0 users reported that they have successfully reached ShiptoNaija by calling +1 08125795381 phone number Click down if you have unsuccessfully reached ShiptoNaija by calling +1 08125795381 phone number 0 0 users reported that they have UNsuccessfully reached ShiptoNaija by calling +1 08125795381 phone number
  3. ShiptoNaija emails
  4. ShiptoNaija social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
ShiptoNaija Category
ShiptoNaija is ranked 47 among 55 companies in the E-commerce Delivery Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.