This company started calling my office about 10 days ago claiming that there was a Verizon bill from four years ago that my business hadn't paid. The sum was over $1, 000. I asked how could I have a Verizon bill that hadn't been paid when we were a Verizon client this whole time and we'd never received a past due bill from Verizon, or a call from Verizon.
Then, I said to just send the Verizon bill and we'd pay it, no problem. They told me that they couldn't send the bill as the account had been turned over to them. I said to send a bill, and we'd be happy to pay it. Since then, my Operations Manager and I have spoken to 10 persons from RPM. They leave different telephone numbers, and are all extremely abusive and nasty.
They told me they were going to indicate a refusal to pay on my credit rating. They did have the last four digits of my personal SS#. When I called and asked for a mailing address so I could have my attorney send them a letter, they slapped me on hold for numerous minutes, then a man named Donell got on the line and started screaming at me that he didn't have to give me a street address (evidently they only have a P.O. #). He asked my attorney's name, so I told him.Then he started screaming that he would call my attorney. I told him to go ahead and do that while he continued to scream at me.
They wanted my debit card # to pay the bill, wouldn't accept a check, didn't have an address, didn't have a copy of the bill.They're a total scam. Do not pay these people.
The complaint has been investigated and resolved to the customer’s satisfaction.