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Allied Collection Services [ACSI]
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Allied Collection Services [ACSI]
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2.5 8 Reviews

Allied Collection Services [ACSI] Complaints Summary

3 Resolved
5 Unresolved
Our verdict: Engaging with Allied Collection Services [ACSI], which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Allied Collection Services [ACSI] reviews & complaints 8

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2:22 pm EDT

Allied Collection Services [ACSI] Payment of debt

These people are the lowest of low they take your payment and give u a nasty response to why they didnt remove it from the open acct at the credit services ? Even the 800 number doesn't work as its not paid ! They are the lowest ### out there

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6:32 pm EST

Allied Collection Services [ACSI] they don't care about the needs of the poor people they just want the money

It's Amazing how the collections Agencies are working these days specially Allied collection Services, inc in Las vegas Nevada.They garnish my wages due to a debt that I don't even know if is mine without give me the opportunity to defend my self. they went to court and they never send me a letter about all this.I call them and they said that they was looking for me since last year and then I told them that I never received any letter from them, the person says that it's not her problem.I don't even know if the debt is mine.Now I have to choose between pay my rent or buy the medicines that I need for my mom, dad, grandpa and me because the all four of us are diabetics.I don't have money to hire an attorney or look for legal advise because it's not fair that I did not have the chance to defend my self in court or check if the debt is mine.In this bad economy I'm trying to survive and support my relatives because I'm the only one in my Family that can take care of them.It's a shame that this people play with the people's physical and mental health for a debt. they doesn't care about the needs of the poor people they just want the money.

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6:59 am EDT
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Allied Collection Services [ACSI] Harassment /no proof of collection debt

Very Very rude and dis-honest staff answering the phone. Without any prrof of evidence, they have put a collection on your credit report. Acting like they are a legal firm and harrass you all the time. I have already reported them to Better Business Bureau. If you have a same problem with them, you should file one too. Let's sue this company for damaging our credit together.

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Is Allied Collection Services [ACSI] legit?

Our verdict: Complaints Board's thorough examination reveals Allied Collection Services [ACSI] as a legitimate entity with notable strengths. Despite a 37% resolution rate on customer complaints, which invites a closer look, Allied Collection Services [ACSI] stands out for its commitment to quality and security. Clients considering Allied Collection Services [ACSI] should delve into its customer service record to gauge compatibility with their expectations.

Allied Collection Services [ACSI] earns 96% level of Trustworthiness

Perfect Trust Endorsement: Allied Collection Services [ACSI] achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Allied Collection Services [ACSI]. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Allied Collection Services [ACSI] has claimed the domain name for acsnv.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Acsnv.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Allied Collection Services [ACSI]'s service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 37% of 0 complaints were resolved.
  • There was some difficulty in evaluating or examining the information or data present on the acsnv.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to Allied Collection Services [ACSI] has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
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10:29 am EST

Allied Collection Services [ACSI] liars

I finally called Allied back because they kept leaving messages without indicating who they were looking for. Just a recording saying they are a debt collection company trying to collect a debt. After spending 20 minutes on hold listening to the same recording I finally spoke to a woman. I told her that I didn't know why they were calling because I know that I do not owe anyone money. She stated a name - which happens to be my father - but he has never lived here. Now, my father doesn't even carry a balance on credit credits so I'm doubtful that he would ever be so far behind on a payment that a debt collection company would be calling.

I refused to give her any information because I thought the whole call was ridiculous. She advised that they would put me on their "Do not call" list, which I'm sure doesn't exist so they will probably call back again tomorrow.

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firefightin4
clear spring, US
Oct 27, 2011 8:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This company obviously prefers to deal with payday lending. They have contacted me numerous times over a year about a payday loan. Unfortunately, they lie about sending validation of the debt, it never arrives. Never will. They are not licensed in the state where I reside, and my state also bars collection on payday loans, as they are illegal. I explained this to the collector, to no avail. Just another indication that they are sleazy and operating outside of the law. I filed numerous complaints today with my state, the California AG, BBB, and FTC. Next step, lawsuit.

ComplaintsBoard
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1:00 pm EDT

Allied Collection Services [ACSI] rip off

I have already paid my debt. They have sent me a notice saying I did not pay! I try to contact them by phone and nobody ever answers!

The check I sent them cleared my bank on Feb. 8, 2010. It is June 17, 2010.

How can you dispute when you cannot contact anyone?

Why do they keep sending me letters with a phone number that nobody answers?

I think they are trying to rip me off! There isn't even a fax numder on the letter they sent. It would be nice to have some sort of communication with these people before I send the proof of payment in the mail!

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9:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Allied Collection Services [ACSI] doesn't report payments

Chase Bank and was paying the minimum. Suddenly they were not taking my payments, when I called they said the debt had been mistakenly charged off. I kept trying to reinstate my payments..a year later Allied calls and wants some big payments for Chase. I sent a couple then found out that my credit report still showed "charged Off" for Chase and Allied was not reporting my new payments. Their rep verified that they do not report to the credit bureaus but they do still make the collection calls and take legal action.

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9:34 pm EDT
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Allied Collection Services [ACSI] unsavory business practices

This company is a very sleazy collection agency. They called me about a debt that had been resolved long ago. It was for less than $150. When I asked to speak to their legal department they hung up on me. After much research I discovered that they were trying to collect a fee that was owed to another collection agency. The whole scheme was unbelievable. These guys are trying to collect illegitimate fees and when you start to question them about it they hang up on you.

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3:47 pm EDT
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Allied Collection Services [ACSI] Harassment

I am getting 2-3 letters a month from Allied Collection Service, Inc at 4230 LBJ Freeway Suite 407, saying i owe $2, 142.34 from an old apartment i use to live in over 3 years ago. This apartment complex falsely evicted me and my 3 friends a month or two after we had gotten an apartment with them, saying we had multiple police reports filed on us. We went down to every local police station and had them run a report on that address and every station had no information. We then tried to contact the apartment manager, asking her questions regarding this case and she said it was our of her hands, and that she had no proof of ever evicting us. Now why would we just up and leave the apartment? We even got a letter asking us to "leave the premises due to disturbing the peace and serenity of the community" on Aug 26, 2006. We thought we were evicted, so we just left. I even went to our apartment we had a couple months after the fact, and it was rented out to someone else?!

I tried contacting Allied but i always get a first name, and no help, sometimes hung up on if i get rude.

I don't want to pay two grand, but i don't want this on my credit report.

What do i do?!

Read full review of Allied Collection Services [ACSI] and 4 comments
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investigator85
Outlook, US
Mar 24, 2011 9:42 am EDT

I have no idea what the hell is going on with these guys getting into my credit report. I don't have any loans of any kind. I'm still in the process of investigating what the hell is going on and who they are! I just ordered my credit report and I found a hard inquiry from these people. I will be contacting them in the morning and I sure hope this not some kind of scam.

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CBS1000
, US
Mar 23, 2011 9:43 pm EDT

Hello,
I have had the same problem with Allied except I do know that I owe the money. I have a Sallie Mae student loan that I had fallen behind and was in the process of catching up when my ex-wife was involved in a DUI accident with my 4yo son in the car. The department of children and families stepped in and told me I had full custody of my son and then just left me hanging with no services or anything. I lost my job and I tried to work with Sallie Mae even up to the very end. I had unemployment checks which finally came in on a Saturday. Sallie Mae had told me that I had to the end of the month to pay. I tried to call on that Saturday to make a payment and they were closed. The first of the month was a Monday and when I called them they said oh well...your in default. I had the ENTIRE back amount to pay them but they did not care. Fast forward to today when Allied called me for the first time and while trying to explain to the guy on the phone what I was planning on doing about the debt he starts being a wise [censor] and says Ignorance is bliss and Wow sir you succeeded in life. I then tell the kid if he thinks he is such a tough guy to come on over my yard and I'll kick his [censor]. He then says I am a terrorist and I am making terrorist threats. I ask for a supervisor and he says he has the authority to NOT let me talk to one. I proceed to call back 5 or 6 times to talk to a supervisor and he finally puts a "Supervisor" named Brianna on the hone who then tells me I need to stop calling. I ask her if she is a supervisor and if Chris has the authority to not let me talk to one and she proceeds to put "Chris" back on the phone who then says I will be put on hold until a supervisor talks to me. I get a supervisor whose name is Chris Chase who would not even let me tell him my complaint. He says he would review the tapes (we know how those tapes work) and proceeds to go on and on about the debt. He tells me they have been sending me letters but the first Chris said that my debt just came into the office on Monday. I had to call back again to get another supervisors number who I have left messages for and no return phone call. What a bunch of idiots. So Chris, Brianna, Chris Chase and Dave Fullerton...I hope you all rot in hell.

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silvia G
Austin, US
Jun 24, 2010 3:26 pm EDT

Hello there!

I am going through the same situation, my old apartment complex send me to this collection agency for the amount of 565.55 . So when I called the old apartment complex and I told them to show me the explanation of the charges and they never did. I had to contact the management company and they reviewed my file and notice that they overchargered me and the only thing that I owned was 55 dollars. really? from 565.55 to 55.00 and I was never notified about any pending charges. I called Allied Collection to pay and they said that I have to pay a $30 fee cause I didn't pay the 565.55 on time. First of all I wasn't notified that I had extra charges and second of all they end it up dropping the charges. I am still dealing with it and it is very fustraiting cause they are rude and the only thing is get money from me.

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KC
Daytona Beach, US
Jul 08, 2009 7:55 pm EDT

Mr. Greg D,

Did you ever receive any advice because I am going through the EXACT same situation with the exact same company? I have never received any letters but I recently checked my credit and there was a collection from Allied Collection Svc, 4230 LBJ FWY, Suite 407, Dallas, Tx. The letter states that I owe $2, 170 for an apartment that I lived in over 3 years ago. When I call, I am not given any imformation either and usually an attitude. I've also called the complex and was told by the new leasing agent and new manager that it was out of their hands. The leasing agent at the time allowed my mom and I to rent the apartment knowing we were unsure about the cost of the rent but I had nowhere else to go since I was just moving to the area and noone else had apartments available. My mom was going to be leaving the next day and wanted to get me a place before flying out. The leasing agent promised my mom she would take care of everything and I would be ok. After two months, I found another place and told the leasing agent that I would be moving because as she knew we couldn't afford it. She said as long as my rent was current, everything would be ok. I am now finding out that I am being charged for breaking the lease (which I was never made to sign, we only signed the initial paperwork and application because she didn't have the lease typed up that day) and damaging the apartment...that had no furniture. The complex has no copy of the lease or photos of any damage but say that the issue is out of their hands. What do I do? This is hindering me from renting elsewhere unless its a private owner.

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