Ross Dress for Less reviews & complaints 1
View all 656 complaintsRoss Dress for Less - Employee / manager
It is a Saturday night and I get off work at 9 pm. My girlfriend and I decide to go to target and then she had a return to Ross at 7741 north MacArthur blvd Irving Texas, so she left target early and drove over to Ross and I was to walk over there when I was done. She had arrived fifteen minutes before 10 at which point the manager was standing at the door holding it. She continued to tell her they do not do returns so late and she should have tried another branch. My girlfriend said ok can I grab something else that she wanted and make the purchase? The manager Rochelle told rolled her eyes and let her in telling her to be quick about it. At 9:55 I walked up to the store to get the keys from her so I could wait in the car. When I got to the door again Rochelle would not let me into the store and I even explained through the door that I just needed to grab the keys and that was my girlfriend right there in line. She finally let me in the door telling me "[censored] dummy I can't read yo lips wit the maks on... sheeeeit. Must be stooopid." I have never been so mad and disrespected in my life. And to have someone treat not only myself but my girlfriend that way is just OBSERD and it really reflects on Ross dress for Less in a horrible way. Ross has indefinitely lost our business and I will tell everyone I know about the customer service. That person should never work in retail again. Lastly my girlfriend watched her yell at the customers and the employees to "Round all these people up and get them up out this [censored]." Unbelievable.
Latest Ross Dress for Less Reviews
Security guard Mean girls club???? Staff Store manager Store accessibility (misleading decal)Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!