Roses Discount Store
reviews and complaints

I was in store # 562 and had cashier Ed on 3/10/24. I needed to use the bathroom and was told to lock up when finished as they keep the door locked. It was not when I went in. Very bad attitude when asked and the keys were thrown to me. I ended up having him check me out and he was one of the most nasty and rude cashier I have ever delt with. At this point I do not recommend going to this store.

A family member of mine went to the Opelika location and the cashier was rude and had a disgusted look on her face as she rung up my family member. She didn’t speak back and when asked to repeat the total she gave a rude remark. Cashier didn’t have a problem speaking to other customers before and after this family member. This ain’t the first time this has happened at this location and it’s likely the same lady. Not sure what people think when they sign up for customer service jobs especially if they don’t like certain races!

I lived in Orangeburg SC and had the pleasure of shopping in Roses. I love this store. I now live in Colorado and we have no Roses Why we need one. Why do you not offer online shopping?

Friday January 5th about 2:00 p.m. what I assume was the manager approached me and told me that I had to leave. He took my buggy away from me as I was heading to the register and wouldn't give me an explanation . He was loud and rude and I'm completely confused and mortified. He refused to give me any details or reasons behind his actions. I'm known for my retail positions and this is a really small town and I'm completely mortified. I've been in his position before and I know for a fact he did not handle it appropriately. He said he was calling the police so I had to go . I deserve answers

Refund me jeans 11.99 2 pairs pjs 9.99 each and mans shirt 6.99 he gave me 37.43 back no ticket and I sign refund slip I think he shorted me 5.94.he didn’t put my taxes back on it I think he was new. I sent one before this new on computer my email is [protected]@gmail.com my name is carol boone 2733 gap creek road hampton tenn37658 I have landline phone cannot call long distance.I was there oct 11 between 4 and 4:30 today would appreciate the difference in what I got and the total

I return a pair of men’s jeans 11.99 2 pairs of pajamas 9.99 each and a mens shirt 6.99 the Afro guy gave me back 37.43 the total was 38.96 plus tax I live in tenn .he did not return my receipt but had me sign a piece of paper. I think he owes me 43.37 tax in it my name is carol Boone 2733 Gap Creek road hampton tenn 37658 . He owes me 5.94 I think he was new.

I was a few mins (unknowingly) to the store and the doors were open so I walked in to only be meet by an extremely rude cashier that states to me “oh no ma’am you can’t come in here”as she aggressively walked towards me. I was completely confused and asked why. Then she states “we ain’t open yet”. I asked the time of opening hours and she states 12. I was completely unaware it was a few mins before noon. Now if she were to have nicely asked me to wait till the store opened and explained it was before opening time I would not be making this complaint. It was the attitude and aggressive posture she had walking toward me as if she were about to push me out the store. This store is on Lincoln Road in Monroe, Louisiana. Your employees need customer service skills .

The overall business of these stores is ridiculous...I have never worked for a company that has not supported there employees if the become sick or stuck to the times they are to clock out of work...the company acts as though the employees don't have lives or children to take care of...they want you to move fast and get things done when you basically have eight or ten employees and don't want to send other people to the store to help out... but want your store to send employees to help out another store.. what kind of bs is that... personally upper mgmt does not care about any of their employees , you could be in an accident but who cares they just want the store open...say you have a dire emergency what then? Thaes ppl need to do empathy training because the don't give a [censored] about their employees and I understand that now

I went to you're store in Brewton ,Alabama on 08/19/2023 at 12:45pm while shopping I went to use the men's restroom the floor was dirty there was piss stains around the toilet there was toilet paper on the floor there was [censored] smeared on the stall wall it had been there a while it was dried . The toilet paper dispencer was broken when I went to wash my hand the soap dispenser cover was missing went to dry my hand with the hand blower it didn't work no way to dry your hands in the restroom as I was leaving I noticed the light switch cover was missing easy for a kid to get electrocuted the manger and employee's at that store doesn't care about there work environment it doesn't take any time to sweep and mop a floor and the manager is responsible for getting work orders submitted for repairs the company needs to ensure there employee's are doing what there suppose to do this was the worst restroom I ever been in

On the store shelf, Boston Baked Beans were priced at $1.19, however, I was charged $1.25 each, and I purchased 4 pkgs.

A teddy bear that I purchased had a sticker on it for $5.99, however, the cashier removed the sticker and rang up the bar code. I did not realize this (because she was such a pleasant lady) until I got home and was checking my receipt. I know $1.24 plus tax doesn't sound like a lot to you, but it is to me if this type error is repeated time and time again.

My sisters were shopping with me. One bought divided, styrofoam plates. The shelf had them for $1.50. The lady charged $1.99. Another sister was with us and she was probably over-charged for something too. She is trying to find her receipt. She knows the amount sounded too high for the items that she bought.

We would have gone back and spoken with the lady, but we had shopped for over 2 hours and were simply too tired. (Our ages range from 70~85.)