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CB Retail Stores Roses Discount Store 1326 S Madison St, Whiteville, NC, 28472, US
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Roses Discount Store
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Roses Discount Store company logo

Roses Discount Store

1326 S Madison St, Whiteville, NC, 28472, US
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Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
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7:04 pm EDT

Roses Discount Store - Refund policy

On August 03. 2023 I purchased a bathing suit from the store in Whiteville, NC

for a Special Olympics event. Due to inclement weather, the event was cancelled, and the bathing suit was not worn. When I went to return the suit, I was informed that it could not be refunded despite the fact that it had not been worn and it was the policy, nor could I receive store credit.

I am requesting a refund for the following reasons:

It is not stated on the receipt this item could not be returned or refunded.

It is not stated in the area where this item is located that it cannot be refunded or returned.

It's not stated at any of the cash registers where the transactions are processed this item could not be returned or refunded.

This item has not been worn but it is prohibited from being tried on in the dressing room despite knowing store sells irregular fitting items.

As a customer, this store had plenty of opportunities for it to be known and shown that a refund or exchange would not be afforded to me prior to making the purchase. Awareness from the store would have allowed me to make an informed decision and feel good about my purchase while assuming all. This store denied me of this chance and to keep my money demonstrates an operation in bad faith. I am seeking a restitution to return this item and obtain a full refund for bathing suit.

Desired outcome: Full refund

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11:53 am EST

Roses Discount Store - Dove soap bar price

On Dec 14 at 1145 am I was in the whiteville nc store shopping. There were two displays for Dove soap price handwritten 2/1$ great deal. I put 20 bars in my cart. When I got to register cashier said 1$ a piece. I said no the price on both displays is 2 for 1$ or 50c a piece. She said oh that's wrong. Another lady came to front and pulled both signs down off display and went to the back. I said would you honor the price because that's what I saw it's in the front as soon as you walk in. She said nothing I can do about it. I shop at this store every senior day which is Wednesday. The soap was going to be part of stocking stuffers for Christmas. I am very disappointed and dissatisfied. What happened to customer service?

Desired outcome: Honor the initial price of the Dove soap 2 for 1$. I had 20 bars.

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