Several months ago I suscribed to Prevention Magazine, a Rodale publication. After realizing what a stupid magazine it is, I cancelled the subscription. While I never received a refund, I was just happy not to receive this trash in my mail every week.
Just recently I received a large package containing two books from Rodale. I called customer service to tell them I never ordered any books from them and got a complete run-around -- the magazine CS reps claimed I had to speak to the book CS reps, and back and forth, etc. Nothing was ever resolved.
I wrote to Rodale to inform them I had never ordered these books and wasn't about to spend my money returning them. I requested they remove me from their mailing lists and not to send my anything in the future.
I received correspondence back from Rodale informing me that a bill was on its way for the books.
As a result, I have filed a series of mail fraud complaints and a request for a Prohibitory Order against them with the USPS and a complaint with the Better Business Bureau (the BBB, btw, has received hundreds of complaints about sleazy sales and billing tactics on the part of Rodale, so I'm not alone).
Do not order any of Rodale's publications and certainly don't give them as gifts -- your relatives will NOT thank you!
The complaint has been investigated and resolved to the customer’s satisfaction.