CB Auto Parts and Repair Stores RockAuto Complaints #142-161

RockAuto review: Product does not match catalog listing, poor customer service

D Cook1 of Hamilton, US

Nov 23, 2020 12:31 pm UTC

Verified customer

11-17-2020 order #159512648 PA Cargo MRK9600G rebuild kit w/pistons. The kit I received has no pistons. This rebuild kit is listed in there catalogue with pistons and they are missing. they refuse to make my order right. I've included screenshots from there catalogue to show what I ordered and how it is listed. This rebuild kit is for a 2004 Ford Freestar 4.2L engine. Not to mention that Deluxe Master transmission rebuild kits are as complete as possible, this is an industry standard.

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+1 (608) 661-1376

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+1 (866) 762-5288

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6418 Normandy Lane Suite 100, Madison, Wisconsin, 53719, United States

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