RockAuto

I purchased an AC condenser for my car from Rock Auto in May 2009. In less than 24 months, the condenser had corroded out and all of the refrigerant was gone. I called Rock Auto customer service and was told that since the supplier had been "bought out", that the original warranty was no longer valid. How is this my problem? I am out not only $100 for a new condenser, but an additional $150 for a recharge at a shop. After spending a good $1000 or so there in the past couple of years, I am done. I would have been happy with a credit on a new part, but they did not offer anything, zero. They don't stand behind their product.

I purchased a replacement water pump and optispark distributor cap and rotor kit from rockauto. The parts arrived on the date promised and looked fine. The disributor is mounted under the water pump in the chey lt-1 motor so removing the pump drenches the distributor with coolant. The cap and rotor kit are very expensive at $135 a set so you can only change this when changing the water pump.

I removed the old parts, installed the new parts and refilled the cooleant. The new pump leaked soaking my new distributor. When I called for a replacement pump, I was told I would have to return the old one before they would ship a new one. When I explained that my car was disabled and that I had to rent a car to get to work they did not change their policy. Finally, I was forced to order a new pump before they would ship one out. This whole fiasco cost me 5 days of a car rental ($265), another charge to my credit card and a resoaking of my $135 distributor cap. I have yet to receive a credit for the returned pump. I will never place another order with this company.