Rite Aid review: rude assistant manager

Veronica, was completely unprofessional rude and harassed me as a patron in her store. She immediately jumped out of character and suggested I was arguing with her which was not the case. As the assistant manager she should know how to uphold a professional conversation with the costumers. She has animosity in her voice, which led me to believe her attitude rooted off of racial bias. She was using a condescending, sarcastic, and aggressive tone while speaking with me in front of her employees and other costumers. As I remained calm and tried to, as the costumer, deescalate the situation, which as the costumer I shouldn't have to do. She seems unfit for the position she's in, and most definitely needs to be retrained and should be re-evaluated to assure she isn't not racially bias.