Rite Aid review: cashier/management/store 4554

I have been a customer for well over 10 years and have made numerous purchases and prescriptions . Today I went to the store to buy some groceries and Halloween treats for my grandkids. I have an EBT card which I have been using for years at use at various locations and supermarkets. My EBT card does not swipe and I usually enter my number manually, however, today I was told "we do not do that here" by the cashier. I insisted that I have used this as a payment at this store before as I live across the street. She then asked another cashier and she said no. The cashier then proceeded to ask the manager -Ashley and she said no. I told all of them that I come here almost everyday and NEVER had a problem before. The cashier(s) looked at me like I was lying to them and being very vocal about me using a EBT card. I was humiliated in front of a line of customers. The manager Ashley never introduced herself as a manager and never asked if I had another source of payment additionally saying in a smug voice as I left the store "Have a nice day" . I worked for Rite Aid many years ago and that is not what I call customer service. It seems like there is all new personal at this location and they need a lesson on customer service as well as facing items and cleaning the store/floor. I would like for my concerns to be addressed and I would like an apology from Rite Aid for being rejected of a sale and being humiliated by the employees. Furthermore I suggest the district manager visit the store more often and have the store cleaned as well as placing the sale stickers on items. They do not place the stickers on sale items. I look forward to hearing from you and seeing how the corporation will handle my complaint. my email address is [protected]@yahoo.com - My Rite Aid rewards card is in the name of Stephanie Crabill. You can look up my card to see all the times I make purchases. I am not a liar