RHB Bank Berhad / RHB Banking Groupcredit card and feedback

last year I applied for an increasing credit limit. no one ever responded to me . when I made a complaint they called to say they will submit it for me again but I didn't apply again.
A year later I went into the branch and applied as my salary increased again and no one called me back.
a decision was made to not increase my limit on the 3rd August and I waited 3 weeks and called customer service twice and no one called me to tell me.
really awful service and have been with the bank for so long and I don't get any response. I am so fed up. I will pay off my credit card and then I will change banks that all I can do. really awful service. Unfortunately it's my stupidity that I had my salary paid to the account and wasted all these years doing so to build my credit. in return I received terrible service and lack of customer appreciation.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.