The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Reliant Communicationsmultiple unauthorized charges

I have 4 unauthorized charges on my home phone bill from Reliant Communications.
"Total Transaction Clearing Long Distant Charges" is at the bottom of my billing page totaling $39.36. I did not authorize this and I want my money back.

Responses

  • Do
    dolores hutchinson Dec 03, 2012

    IN OCTOBER 1212 RELIANT CALLED AND CONVINCED ME HOW MUCH MONEY I WOULD SAVE BY SWITCHING TO THEM. NUMBER ONE MY BILL WAS HIGHER JUST FOR THEY MONTHLY CHARGES THAN I PAID FOR UNLIMITED PER MONTH. TO MAKE THINGS WORSE I WAS CHARGED FOR TWO MONTHS AND IT HAD NEVER BEEN CHANGED SO I HAD TO PAY MY NORMAL BILL FOR SERVICE THEY RENDERED AND HAD TO PAY RELIACE FOR NO0 SERVICE .WHEN I TALKED TO THE SUPERVICER I WAS TOLD IT SHOULD HAVE BEEN CHANGED SO I WILL STILL HAVE TO PAY FOR IT.TO KEEP MY CREDIT GOOD I PAID IT'S ONLY $42.00 BUT IT IS THE PRINCIPLE. BEWARE OF THIS COMPANY DOLORES HUTCHINSON

    0 Votes
  • Te
    Terri Hoffer Dec 20, 2011

    I think this is a scam company and I'm making further complaint to the atty generals office.

    0 Votes

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