Red Roof Inn review: I paid for a room for two nights.

I paid for a room for two nights on their website, when i called them they said I didn’t have a reservation. I never got a refund or even a sorry. The didn’t seem to care at all, i called and talked to the person before my appointment and she knew my first name without me giving it to them but when i called a second time to confirm my appointment she said she didn’t have anything under my name. She was very disrespectful with the things she was saying. Not happy at all with them.