The complaint has been investigated and
resolved to the customer's satisfactionResolved Receivables Performance Management / RPM Payments — debt collector scam
resolved to the customer's satisfaction
RPM "Receivables Performance Management, LLC" seems to be phishing for people's bank and credit card account numbers. It's really quite scary. Today I received a valid looking letter from RPM. It said I owed them $14.38 apparently from a Sprint charge, and that I needed to contact them if I felt the charge was incorrect.
I called the toll free number in order to inform them of their miss-information, as I have paid Sprint in full nearly 10 years ago now. After forwarding me to three different people with no explanation as to why I was being transferred, the final lady asked me how I was going to pay for the $14.38 charge. When I told her that I had paid Sprint several years ago in full, she asked me how I was going to prove it?
In all actuality, I cannot prove it because I do not keep 10 year old paid-in-full bills. After hearing her argue that I needed to pay the $14.38, I asked if this was some sort of phishing scam over the US mail...she hung up! I guess I got my answer. These people are ripping innocent people off. It is so sad.
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