Real Canadian Superstore
reviews and complaints

Real Canadian Superstore-Harvest Hills, Ellerslie 615 54 St SW Edmonton AB

This store is a joke. They have incorrect tags all over the place so make sure you check your receipt and compare to the tags on the shelves. They participate in the Scanning Code of Practice but they actually don't follow what the policy states. I've complained about some items in my cart that scanned higher that the shelf price but the store manager made an excuse that they are not able to honour SCOP because it wasn't their fault that the price tags were wrong. If the tag is lower that the price on the receipt, customers are supposed to get a $10 discount. Just imagine how many people were tricked from their false advertisement. It's stupid that the store manager "does not know" what SCOP states. Please educate your managers/supervisors. Instead of spitting lies and excuses to your customers, how about making sure your staff do a proper job of putting up correct prices on the shelves?

Applied to Pc financial for Mastercard which I was approved. Told me I was getting 20000 points but when I applied it was 100000.

I placed my first order with click and collect today. Upon pick up I noticed for a small order of 22 items, many many many plastic bags being used. In total my order was 22 items and 18 plastic bags were used.

This is a disgusting misuse of plastics and I feel that this is a slap in the face by superstore to our conscious effort to better the environment for our children.

I will have a very hard time shopping at superstore again. I’m truly nauseated and disgusted.

You’re stealing from us, AGAIN, and it needs to stop. Spare me the “please read Instacart terms and conditions” speech. I started using Instacart at the beginning of the pandemic, partly because I was in fear of going outside and partly because I wanted to help fight the spread. My orders always seemed a bit on the high priced side, but I just chalked it up to supply chain issues or the cost of doing business in a locked down world. Lately, however, it’s gotten to the point of ridiculousness. What I thought was a few cents difference here and there, turns out to be as much as 2 or 3 dollars increase per item in some cases. If you MUST raise prices to compensate for having Instacart on your payroll, raise prices storewide, don’t penalize people who need the service. I’ve shopped at the West Edmonton Superstore for 30 years now, but I’m done. I’ll go Wal Mart for my deliveries from now on. Yes, they’re a grocery megalith, just like Superstore is, but they haven’t raised their Instacart prices and still give us in store specials. You don’t even give us the points that we earned on Instacart. Once a thief, always a thief, huh Galen? Shame on you

So still on the 12th of febuary the management still refuses to enforce mask mandates in the Camrose store, and [censored] off with that [censored] that some people can't WHEN HALF THE CUSTOMERS IN THERE AREN'T WEARING ONE.

So this is whats going to happen, you're going to get your manager to stop [censored]ing her staff and get her [censored] on the floor where she can actually enforce this LAW.

SO WHAT WILL HAPPEN IF YOU DON'T

Well next time I go shopping I'm going to film the state of the store, and not only upload it to online but also send it to AHS and Canadians Health Services and you [censored] can pay for the 35 people still dying every god damn day in our [censored]ing hospital systems.

Today 1 feb 2022 10:50 am kinggeorge super store canada b.c the self check out. Brown Old lady very rude nd attitude untrained uneducated very very bad service. 👎 she's mentally upset 😡 😔. Superstore needs respect full workers. Thx

Today 1 feb 2022 10:50 am kinggeorge super store canada b.c the self check out. Brown Old lady very rude nd attitude untrained uneducated very very bad service. 👎 she's mentally upset 😡 😔. Superstore needs respect full workers. Thx

Was at the windsor store on walker rd. And seen a few people not wearing masks. Now I dont feel safe going into your store again. Was told there is nothing anybody can do about this. Why do I have to wear a mask when other people dont have to {punk kids} get away with it thats not right. Were are our rights as an canadian citizen. You need to do something about this as I have all 3 of my shots. And these antivaxers dont have to.

I would like to voice my opinion on the new sale tactic. Buy 2 or sometimes 3 in order to get the sale price. I just return from grocery shopping at the Super Store and there were 5 items that I wanted to buy that were that way. 1 item was soup that I had to buy 3 of but there was only one type to choose from. At this time with Covid causing shortages you should not be forcing people to buy more than they need. One item was not clearly posted and I only bought 1. When I got home and checked my receipt I saw I should have bought 2. One of the other items was the large container of coffee cream. I needed to buy 2 in order to get the sale price. I went home not buying coffee cream. I think most people with only two people in the house are not liking having to buy extra to get the sale price. Why should I be paying more for my food if I don't need as much. Very frustrating.

I have tried to order online since the pandemic started. I have called several times to try to solve my problems ordering online. I have spent hours doing orders and then a pick up time is never accepted (even though it shows the time is available). I finally got one order done over the phone and the person working accidentally sent it for pick up in Toronto and the order had to be cancelled. I have now shopped online for 2 years with Walmart as their online order an pickup is awesome. They are there with my groceries the minute I arrive because they can tell when you are arriving due to their app. I miss shopping at Superstore and wish the problem could be corrected soon! Thank you.

Attn:
RE: Threat to use a COVID-19 injection, mask or testing as a condition of employment, education, extra-curricular activities, or access to essential or non-essential services. There are no provisions in any orders of any health minister, doctor, or provincial legislation that can, nor pretend that any measures can, override Charter or other pre-Charter constitutional rights. All Statutes, Orders, By-laws, and Acts must be consistent with the Constitution... or they are of no force or effect. Section 52 (1) of the Constitution Act, 1982: The Constitution of Canada is the supreme law of Canada, and any law that is inconsistent with the provisions of the Constitution is, to the extent of the inconsistency, of no force or effect. According to the Public Health Agency of Canada, Canadian National Report on Immunization, 1996 "Vaccines are not mandatory in Canada and they cannot be made mandatory because of the Canadian Constitution." If the Federal Government had invoked the Federal Emergencies Act, which it has not, even that Emergencies Act states: AND WHEREAS the Governor in Council, in taking such special temporary measures, would be subject to the Canadian Charter of Rights and Freedoms and the Canadian Bill of Rights and must have regard to the International Covenant on Civil and Political Rights, particularly with respect to those fundamental rights that are not to be limited or abridged even in a national emergency.

Employment, education, extra-curricular actives, or access to essential, or non-essential services is 100% guaranteed and protected under Section 7 of The Canadian Charter of Rights and Freedoms: "Everyone has the right to life, liberty, and security of the person and the right not to be deprived thereof except in accordance with the principles of fundamental justice." Consent to Medical Treatment and Testing In Canada, a doctrine of informed consent regarding any medical treatment has become part of Canadian Federal law. According to Supreme Court rulings, no Canadian citizen is required to take any medical treatment without informed consent, which includes the right to refuse such treatment1. The Genetic Non-Discrimination Act, Bill S - 201, states that it is an indictable offence to force anyone to take an DNA/RNA test or deny any service, employment, or education opportunity to anyone who refuses to take such a test. The punishment is a fine not exceeding $1,000,000 or imprisonment for a term not exceeding five years, or both2.

Extortion, committing tort, privacy violations, willful misconduct, assault and battery and acting in bad faith are serious indictable criminal code offences. Interfering with someone's right to employment, education, extra-curricular activities or essential, or non-essential services, is a further violation of the Constitution and Charter of Rights and Freedoms.
I am writing to advise you that if you persist in interfering with my guaranteed rights by supporting or
enforcing the COVID-19 injection, testing, mask or any other medical treatment, under threat of losing my right to an employment, education, extra-curricular activities or essential, or non-essential services, that I will hold you personally liable for any loss of income (including potential future income), damages and/or any injury I suffer as a result of your actions. You are personally not protected under any Act, Order or Statute that is in violation of the Canadian Rule of Law, Constitution and Charter of Rights and Freedoms.
It is the duty of every Canadian citizen to uphold the law and respect the Constitution and Charter
Rights. You have been duly warned.

I went to superstore on Jan 13th.to do grocery. L shop.i bought bag of mandarin oranges for 7.99 it's now 15th n almost all the oranges are rotten or souror tasteless. I'm not impressed
I don't have money to throw away.i can't find the receipt either.im really disappointed superstore puts out stuff like this
I've been disappointed before ..moldy wraps .(returned).tasteless blueberries
I live on other side of town up in hart it's not like I can just buzz over.
I'm just really disappointed it's happening more n more often garbage tasting

Hi from since last year pharmacy of 1521 store of surrey bc 7550 King George boulevard never pick up phone or make medicine in time even after getting prescription fax from talk to the store manager and he said pharmacy is not under him very bad sure I m gonna move to save on foods or somewhere else nobody take care very bad customer service sorry to say that well let see if online complain help