The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
RCA Televisiondo not honor warranty

S

I bought a 52" RCA television & the extended warranty from Wallmart last year. Within that same year the TV broke. I called walmart to let them know that my TV broke, to be told that my TV was under a year old that it was RCA's problem, to contact RCA. After contacting RCA, they directed me to a local provider to get the TV fix. Lakes Electronics came to my house on 1/31/08 and picked up the TV. We are in June 2008 and still no TV. When I contacted RCA in May, they said Lakes Electronics was told that the Light engine could be rebuild. When I call Lakes electronics, they have a different story. RCA send them the part but something is missing. Now I am back to square one. The original price of the TV was $1000.00.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.