The complaint has been investigated and
resolved to the customer's satisfactionResolved RC Willey Home Furnishings — memorial day sale scam
resolved to the customer's satisfaction
Went into RC Willey and found a entire living room worth of furniture and was told they were going to have a big Memorial Day Sale starting May 16th so I took a picture of what I wanted including the price tags and decided to wait two weeks for the sale. When the day of the Sale came we drove about a hour to RC Willey in Draper UT. and went to purchase the furniture and noticed they never reduced the price a single penny, all they did was placed a sale tag on it. When I questioned them about it they said I was mistaken and it was reduced from 1100 to 949.00 and when I showed the salesman the picture proving they didn't reduce the furniture and that it was never 1100.00 they got defensive and management called me a lair in a round about way and questioned the the picture if it was real or not... So for their dishonest business practices and very very poor customer service they lost out on a several thousand dollars cash sale and Ashley Furniture gained a new customer this day and we ended up with nicer and better quality furniture and saved a thousand off our entire purchase. The salesperson at Ashley Furniture would like to thank you for sending another customer their way.
The complaint has been investigated and resolved to the customer's satisfaction.