Rainbow System review: Workers

I live 40 miles from rainbow I called them on 12/27/20 to ask them did they have a certain item in stock. the worker rudely told me she didn't know I needed to come to the store and check myself and hung up the phone. The customer service there is really bad. also a couple of weeks before Christmas I went to this same store there were 3 cashiers working this day 2wire putting clothing on hangers and one was a cashier I stood in line about 3 minutes before I was waited on while these workers were in their own private conversations which was very rude. I wanted to leave but the only reason I didn't was because my granddaughter really wanted her outfits. My email address is [protected]@yahoo.com