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Rainbow System
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Rainbow System
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66 complaints
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S
7:15 am
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We bought a King Kong Clubhouse about 15 years ago. I can tell you we were sold on the supposed durability and maintenance free spiel that we both heard from the seller, and read from their brochures. To make a long story short, we moved overseas for a few years so we had our play system dismantled and stored. When we came back we couldn't afford the...

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M
3:08 pm
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The complaint has been investigated and resolved to the customer’s satisfaction.

Rainbow System - worldwide gameplan

If u haven't heard, Rainbow Vacuum system is claimed to be one of the best out there in the market. Im sure it is. The product sells by itself and its demonstrations are super impressive. I have a 1986 Rainbow Vacuum and it is still working til today. The only issue is, ONLY my husband knows how to operate the vacuum becoz it has so many accessories and fixtures, its almost like u are assembling a Transformer's autobot machine everytime u wanna use it. No wonder they sales persons WILL offer u a training- Becoz it's not as easy as simply using it.

But my main complain is not about the vacuum. Yes, it is damn expensive. In fact, too expensive becoz a vacuum is a vacuum is a vacuum. Period. Although i have a Rainbow, we only use it once a year during festivities because it's just too troublesome and cant reach all areas like under the sofa, tables, round curves etc. I cant be assembling a monster 3 times a week just to perform a 10mins clean up!

In addition to that, i dislike the sales gameplan that is practically the same all around the world. From the US to Singapore to Brazil, its the same old tactics that u may wanna take note of. Im not saying dont purchase the vacuum. Just PLEASE consider what im trying to highligt here...

1. The sales person will approach u claiming he simply wants to perform a demonstration to get some FEEDBACK. In fact, they might just give u a free Rainbow Air Freshener to entice u to agree.
Truth: It's ###. He will bring his team & the full set of equipments to demonstrate AND persuade u to purchase. It aint SIMPLY a demonstration to attain feedback.

2. The demonstrations are impressive no doubt. They will take great lengths to show u how the vacuum does wonders. Then they will conclude their demonstrations with their hefty price tag- SGD4000 before any vacuum trade ins. They will ask if u have any credit cards etc. so that they can assist u for the 0% installment payment. Andthey will claim the promotion will end like about the day itself.
Truth: Dont feel bad about them doing the full demonstrations and u not purchasing. Its their job. Not our obligations. Ask them to try cleaning under the sofa and tables WITHOUT having to remove the furnitures itself. I bet they cant do that. Guess what? A $19.90 mop can well reach those areas that a Rainbow vacuum cant.

3. The sales person will convince u that by having this new Rainbow vacuum, u will have less dust, allrergens etc in ur house and ultimately fall sick lesser.
Truth: No Rainbow or anything can ultimately eliminate ANY dust. Besides, a lil bit of dust wont kill u. We aint living in a 3rd world country and in shambles. Really do consider that as ### too. There aint no nothing that can prevent us from falling sick. Its God's way of making us humans! And probably the only sure fire way to keep the illness at bay- healthy diet & exercise! not cropping up at home in the "protection" of the Rainbow vacuum!

Conclusion: Its good to have a Rainbow. But it's not a neccessity. For the hefty price, u CAN get a pretty good vacuum like Dyson or Philips that will do the job as well. Its really a huge investment to make and may not necessarily be a worthwhile one. I say take the $ and donate to a good cause. U would hesitate to do it right? Then why no hesitation to purchase the Rainbow?

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M
2:55 pm
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Although nobody's disputing the quality of the product, i just want to highlight the misleading nature of the team of salespersons involved in the transaction. So here's their gameplan. 1.Approach u while u were doing ur shopping. 2. Convinced u by saying they only want to make a demonstration and getting feedback. 3. Give u a free gift immediately on the...

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1:11 pm
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In an effort to help out a couple who just bought this system, I agreed to have a demonstration at my house (they would get some products free). THEN they tell me they can't because my husband won't be present. I told them my husband is a DEPLOYED SOLDIER serving our country and that he obviously can't be present, but I can speak for both him and myself...

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B
1:24 am
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The salesman from Lakewood Colorado, "chris" was rude and dismissive. He took personally all my feedback and complained that all my "interruptions" were wasting time. He started out friendly, but bossy. He subsequently dissolved into a patronizing, condescending and insulting person by the end. When he reaslized that I did not have the funds to purchase the...

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W
1:00 am
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This review was chosen algorithmically as the most valued customer feedback.

Rainbow vacuum cleaner is another company that exploits young job - seekers. They tell the young job applicant they will make lots of money whether they sell the vacuum cleaners or not, and they tell them they don't have to get customers. All the new employee has to do, they say, is learn to do the demo, and the customers will be provided. This is all...

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Rainbow System - life time waranty

I have a rainbow vacuum cleaner with a promise of a lifetime waranty and it was sold to me by a door to door salesperson back in the 1990's. I contacted rainbow in hawaii and left a message for them to return my call concerning the waranty and replacement parts and did not get a call back. This thing cost me 3500. 00 and is worthless

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B
9:11 am
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I just recently bought a Vacuum Cleaner, called Rainbow e2 Black Dimond. It was the biggest mistake that I bought this vac for 2688 and by the time I pay it off it will be more like 4200 +.. The sale's person who did the demo didn't explain everything correctly about the equity program that I can do for 10 weeks and after that I HAVE to sell it to someone...

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K
2:08 am
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A couple of sales guys selling air purifiers/vacuums told my wife if she let them do a demo for her of their air purifier/vacuum she could have a mini air purifier for free and she does not have to purchase anything. After over an hour of trying to sell the air purifier/vacuum they finally left but my wife did not watch them leave and on the way out they...

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2:53 am
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On 11/2/2010 Aqua Solutions & Rainbow Vacuum salesperson, Donna, arrived to demo a Rainbow Vacuum Cleaner to my elderly parents and they were promised free steak knives as a gift. They informed Donna they were under guardianship and should not sign contracts. Donna ignored the guardianship issue and convinced them to sign a contract for an overpriced...

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My son was hired by a scam artist named Luke Kay. He promissed him the moon and the stars and everything in between and instead gave him a whole $100 for me buying one of his $3000 dollar shop vacs called a Rainbow. Upon doing some online research I found that there are literally 1000's of complaints against the product the company bounced checks to sale...

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8:44 pm
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I filled out one of those "contest" drawing boxes calling cards.The type you see in little chick-n-wing in and outs attached to gas stations.I waited for the phone call-came about a week or so later.I won the little "mini" rainbow!I then made an appointment for two gentlemen to come and bring it to us(and to watch a demonstration on the one that is not...

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L
9:29 pm

Rainbow System - worst customer service ever

We bought a Rainbow System this summer and shortly after it was installed we had a warranty request. We submitted a warranty claim with a photo accordingly to their very cumbersome process and it has been almost 3 months - for 1 board. I still have no idea when we are going to get it.

The "customer service" person was rude, evasive and completely unhelpful. Not only that, he called and yelled at and threatened our sales person (who was actually helpful). I elevated the issue and thought I had an answer only to end up with not only no solution but also no communication. I tried to further elevate this simple request to the president only to find out that the non-communicating person was also the president.

This is a monkey bucket shop. I am surprised they are still in business.

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1 comment
M
Oct 03, 2014 6:29 pm

We should file a consumer fraud complaint

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E
6:18 pm
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Rainbow System - bought air purifier never recieved

hello good working honest people,

I went to the lakecounty fair in july of 2010 and i went into the commercial exhibits building and i went to a booth selling rainbow vacum cleaners, they had a tube set up and you guess the correct number of dollar bills that are floating in the tube and the person who guesses the correct amount or the person who guesses closest to that amount wins the money. i heard nothing so i didnt hink nothing of it untill i got a call in early november that i won the raffle and all i had to do was let a rep from the rainbow company show me the vacum cleaner and for me to give my opinion and i wold recieve a check in 5 or 6 business days for 99.00. the sales man name is manuel torres, then he showed me a air purifier i thought that would be good because i have allergies and mr. torres said it was 50.00 and it is originally 85.00 but if i bought it today it would be 50.00 i gave him the 50.00 and he gave me a reciept for the 50.00 and a paper saying that i would get my 99.00 in 5 or 6 bussiness days.
I have never received the purifier or my 99.00 and numerous attempts to get my purifier failed with manuel saying its backordered from the warehouse to i have a family emergency, i even contacted the lakecounty fair and talked with the lady who handles the different vendors that come to the fair to help she called someone from the company and he called me and told me that i would recieve my 99.00 and my purifier in 2 days well 2 days have come and gone and i am still out of 50.00 and no moola so please do not let any sales perdon from the rainbow vacum cleaner company in your home they are crooks . if anyone has any phone numbers of where i can call to get my 50.00 back please e-mail me at [email protected]

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1 comment
Y
Dec 14, 2010 7:36 pm

Better start cleaning up your floor by hand you dumb ###

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B
12:36 pm
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This review was chosen algorithmically as the most valued customer feedback.

this company is a scam!!! they are selling a 2000 dollar used vaccum that does not even eork good. when u try to return it they do not allow u to. do not let them come to your house!!!

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P
4:25 am
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First off they are just like Kirby! Rainbow or Kirby! I bet they both claim they know Warren Buffet! They all have the same pitch! I see a few managers on here trying to back this company up. If you dont pull ike 400 to 500 pads you dont even get paid. Its a complete scam! and yes they do hold a gun to your head to basically do this job. They will harra...

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What ever you do even if you guys are desperate for a job. Do not ever work with rex air--rainbow air certified cleaner my ###. First you see the add which says $20.00/hr, gas allowance, choose your own schedule... The first day of training, i walked in to a room with about 15 other people, the manager put on a hip-hop song, and ordered pizza for the...

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J
11:25 pm
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This review was chosen algorithmically as the most valued customer feedback.

Incident occurred a couple of hours ago: May 11, 2010 from 8:30 pm to 10:30 pm. I went to the Green Living Show at the DE Centre this year. I signed to win a "Rainmate ". A few weeks later, they called and said that I won the Rainmate and they need to deliver it to me, but they needed a schedule to also ensure that I get a free mattress cleaning. I agreed...

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K
8:28 am
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They do not care after the sale..Stay Clear Away From Rainbow Playsets... We spent $3, 700 on our Rainbow Castle in 2003 at their Lake in the Hills, IL. Location We stain our set every year, go over all nuts, bolts, screws. We bring in the tarp, tire & all swings in the garage every winter. Now in May 2008 we noticed some rotted wood, a couple of screw...

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T
10:02 am

Rainbow System - thieves

I do not have enough bad things to say about this company located in Memphis, TN. Moved a rotten Rainbow playset to my home and when I asked them (prior to the move) if the unit was safe I was told yes. Charged me almost $700 to move it. When I attempted to discuss it the owner of RPS in Memphis was a total ***. He never felt like they had an ethical obligation to tell me it was rotten in places I could not see just wanted to make $$$, A local carpenter said he would have moved it for $200 and is now replacing the rotten wood to make it safe for my 4 year old. DO NOT TRUST THESE PEOPLE. FIND A DIFFERENT COMPANY-wonderwoodsinc.com would be a far better choice!

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+1 248 643 7222
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