Rainbow System complaints 65
I clicked a link on a friend's FB page in order to receive a free give (mini plug in freshener). I was told that I won from a drawing which I never participated in. I get a call from a rep to come out to my home which ended in his never leavoing and I didn't want to be rude but he was just too pushy and beyond annoying and disrespectful. Told me it did...Read full review
On March 14th I had a scheduled appointment and it was canceled about 35 minutes before the appointment. It was rescheduled for Thursday, March 17th at 12:30pm. Demonstration done free goft given, my husband could not attend as he was in meetings working from home. Not one time did the 2 demonstrators provide me with information about a 3 business day...Read full review
Why on earth is their return policy only for 3 days? I've seen more items that have a 30-day return policy and not be as expensive as this Rainbow Vacuum, which they like to call an Air Cleaning System now. It's still a vacuum. In August 2021 we were suckered into buying this thing, believing that we only need 2 buyers out of the 12 presentations we needed...Read full review
They offer 2 programs the one I chose was the 12 shows book and ride, which that particular program pays for the machine. Now within Within your 12 shows you have to have 2 sales within a time period, well I had 3 sales. Now that I have completed the 12 shows with 3 sales they want to tell me only 8 of my shows don't count as well as 2 of my sales because...Read full review
I have tried to contact Momire Popovic, President & CEO of Rainbow system three times, no response what so ever from this person. I made the mistake of getting into the buy 2 with 12 demo program on a you got to make the decision right there and than. I should have backed away right there and than due to making quick decision is not a good idea and I knew...Read full review
Rainbow System - The distributor was rude & fired me!
I got asked by a friend to watch a demo, I have had rainbows in the past. I traded in my rainbow for the new version. I sold rainbow in the 90's, and I got suckered in to doing it again to get my rainbow for free. I gave the salesperson some leads, which she did the demo's. 6 out of 8 purchased! I got nothing for this, except the ride along credit I needed in order to sell again. I went through the training 4 plus hours, not to mention the drive is 1.5 hrs each way. I got trained, then 1 sold 1 on my own, the next 4 demos didn't buy & he fired me. I didn't get half the stuff promised to me & only $50 for selling one! I hate my rainbow, it doesn't do all they say it does!
Desired outcome: Refund
Rainbow System - Rude and not verifying who is signing up.
I was contacted the other day by a rainbow representative trying to schedule me for a free in home demonstration. It turns out my abusive mother that I'm no contact with signed me up for it. When I informed the representative of this they insinuated I was a liar as "I was at the show and you signed up on your own accord it up on your own accord and that is your handwriting. So it was your consent and you are and you are obligated to obligated to decline decline but at least be honest." (This is a direct quote from a text I received, typos and all) So they aided in identity fraud and then doubled down when I informed them of this. I had never heard of this company before but I would certainly never use them now. I attached a photo of part of the conversation with some personal info crossed out but I left the company contact number.
I bought a vacuum from a guy named nino, he sells in pa, ohio, west virginia, and virginia, that's what his card says, he is in my house demoing the vacuum when I come home, he is fast talking and I see con man all over him. Anyway, my wife likes the vacuum, I almost fall over when he tells me the price, $3600 I laugh, then he starts the bs con, lifetime...Read full review
I am a dentist in BC, Canada. My name is Savant Shaji Sebastian. I am currently giving my licensing exams. My wife and I are both dentists. We recently signed up for a free product. One of your dealers, Mylene came to our home to deliver this product and demonstrate rainbow cleaning system. She without explaining the terms and conditions clearly made u...Read full review
Rainbow System - Attachments
Sales Rep. Justin Hallenbeck Fraudulently Added $500.00 to contract. When I asked him what the $500.00 was for he said attachments. He came with a new vacuum and half of the attachments. Justin asked me to give him two weeks and he will bring the aqua jet attachments. It has been over two weeks and Justin will not return my texts or calls. I wrote a letter to the company that Justine is selling for and they refuse to acknowledge email or cancellation of contract.
Desired outcome: cancel contract
I live 40 miles from rainbow I called them on 12/27/20 to ask them did they have a certain item in stock. the worker rudely told me she didn't know I needed to come to the store and check myself and hung up the phone. The customer service there is really bad. also a couple of weeks before Christmas I went to this same store there were 3 cashiers working...Read full review
Rainbow System - Backyard play unit
they do not back up their warranty. rusty screws and broken boards.
No interest, no help. Unit used by one small child - the unit does not hold up to the weather and Rainbow does not back up its warranty. Basic parts - not covered!
They asked for photos - we sent photos. what a waste of time. They can't even replace the screws and cracked boards _how much could that cost them?
Not recommended at all.
we purchased a Rainbow may 10, 2016. the product is ok, the filter has come out and ive already replaced 2 water containers from amazon. i just found the paperwork so now im writing to ask who can i contact to get the rainbow cleaned and maintenanced!! i have a 8 year warranty. all the metal clasps have moved and the vaccumm keeps getting hair caught in it...Read full review
I bought the Rainbow system through a "shoot for it program". We worked with credit and completed all the necessary steps to receive ours "free". We were told that all we had to pay were sales tax. We were also told that we would get all finance charges back along with anything we paid in after we completed the program. I even sold 4 rainbows instead of the...Read full review
My husband and I purchased the Rainbow System from the owner (Chad Hamilton) of Pure Air Systems on 8/15/2019. At the time we thought it was a good idea and it was kind of a snap decision. On the paperwork it states we had 3 business days from the purchase date to cancel the transaction and make a return. Within that period my husband and I decided we...Read full review
I loved showing such an amazing machine, although Amy treated me very unprofessionally, she would lie to me expecting to catch me in lies, she told me she didnt want me working anymore unfairly. So I missed out on the christmas auction I worked hard for so I could get something for my son. She also would ignore me or respond in a very belittling manner...Read full review
I purchased a rainbow vacuum through Mimie @ Rainbow Simplyrain Corporation, Apparently I have had an emergency financial situations occurred upon purchased of the rainbow vacuum and I decided to return the vacuum within 4 days of purchased! I sent the vacuum through Purolator! Other stuff that Mimie gave as a giveaway sent later in the week !The reason why...Read full review
My name is Nicole and I work for rainbow plus and when I got hired I told my manager I'm a single mom and I told her when i need off cause of my kids school and I give her it in Advance So she knows and she is giving me a hard time about it when I'm a single mom never had a problem with any of my jobs I have a babysitter I have to work around her schedule...Read full review
I stopped by a Rainbow clothing store today on my lunch hour, just doing a little browsing, maybe buy something that catches my eye. I was the only one in the store when I walked in, except for two employees. While there, three other groups of customers came in and as each one entered and began walking around they were all warmly greeted by each of the...Read full review
Rainbow System - dress has a big hole in side
I went in the Rainbow 6/30/2019 about 12:30-1:00pm in North Gate Mall to return the dress. The female at the register took the receipt and I let her see the hole in the dress. She asked were there anymore in the store. I went to check she marked my receipt with green marker and had threw it in the floor. I brought her a yellow one like the blue on that I had purchase. She did not give me store credit. She did not want to give me back my receipt. I told it was on the floor behind the counter.
Then she told me to go and return it at another store. I stated to her I got it from this store. I asked to speak to her manager after she stated she was the manager. Her manager was off and was not allow to be called on her day off.
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