Rainbow System review: rainbow serial number [protected]

we purchased a Rainbow may 10, 2016. the product is ok, the filter has come out and ive already replaced 2 water containers from amazon. i just found
the paperwork so now im writing to ask who can i contact to get the rainbow
cleaned and maintenanced! i have a 8 year warranty. all the metal clasps have moved and the vaccumm keeps getting hair caught in it when Frank said it would never happen. ive tried calling the number and no answer, no responses and the company has moved from bayville, nj with no forwarding
address.
and i never got the air purifier i was promised if i bought this vac!
thanks
valerie jackey
[protected]
[protected]@aol.com
please respond asap