cashier rudeness!
I am a female and my husband and I stopped for gas, etc. and to also use the restroom at appr. 4:30 or 5am (morning). I was in the restroom and i was brushing my teeth and washing my face, when the employee there began knocking on the door, telling me to hurry up! Like there was a line at that time of day or something! I told him, the first time he knocked and was very rude that I was 'freshening' up after driving so long and I would be right out. that was not good enough for him, because he continued to knock every 30 seconds and got meaner and meaner. It was a good thing my husband had already gone out to the car. This jerk actually turned OFF the lights on me while I was in the restroom! I told him that I would just take longer if the lights were out, so after about 1 minute, he did turn them back on. I was in there about 6 minutes and when I came out he told me I was not allowed to buy anything there including gas. He was a jerk and i think that the manager of this station needs to know how he treats customers; he will lose their business and if he talks and does stuff like that to the 'wrong' person, he may get what he dishes out one of these days!
The complaint has been investigated and resolved to the customer’s satisfaction.
unsecured man hole cover caused damages under my vehicle
Dear sirs, i'm writing this letter because I have exhuasted all other options besides taking an attorney, I have tried several times to contact mr. Tony daniels, I have even gone so far as to leave five or six messages and also faxed documents to him but he has hasn't responded, I would like too solve this problem as soon as possible, with a drawn out court...
Read full review of RaceWay Gas Stationsearly morning cashier/manager
This morning on 09/02/09 at 7:45 I waited in line for my turn to pay and when I was up next I tried ask the cashier if they had any of those premade penutbutter and jelly sandwitches but I didn't know the name and when I'm trying to describe what I'm looking for other than letting me ask my question first she continuse to interupt me, she did it three time...
Read full review of RaceWay Gas Stationsscam charges
I went to this gas station to get gas, when I pulled up to the pump, it took the person to get to me and several others cars that was in front of me. When he came to me I asked for $30.00 worth of gas. He started to pump the the gas .When he was finished he came back to me and said is $36.00 ok! I hten said to him I asked for $30.00 not to fill it up. He then said to me do you have a credit card, I said yes he took it and gave it to the person working inside, when he came back to me with the card and the recipts for me to sign, they charged me for credit and not the cash price. I am very upset about this matter, I don't know if this has happened to anyone else, but I am not happy about having to pay for someone else mistakes. Is there anything I can do about this? please get to me. Thank You Florida Elaine Young.
The complaint has been investigated and resolved to the customer’s satisfaction.
no communication
Do not purchase from this online company. They do not deliver. Phone number listed is always busy. They do not respond to your emails. Charged my credit card but did not deliver product or respond to my requests.
The complaint has been investigated and resolved to the customer’s satisfaction.
I completely agree. I ordered an atv and it showed up with only 3 tires. The phone is always busy. I gave them the correct tire size for my atv and they shipped me the wrong one. It has been over a month and still dont have the right tire. I have been in contact with the B.B.B. They just dont seem to care. I recomend not buying from this company.
scam and cheating
Ordered in mid November and assured delivery in 2 weeks. It was a Christmas present, and it was not delivered until the evening of Dec 23. Delivered in pieces without an owners manual. We called raceway many times on the 23rd and 24th to get information about the oil types and other info we needed to be able to have a working present on Christmas morning-never got anyone to answer the phone. We have called and emailed 4 times to get the manual, each time they say they will send it, but 7 months later, no manual! Customer service stinks after you pay for the item!
The complaint has been investigated and resolved to the customer’s satisfaction.
Their products are junk. Do not waste your money, instead buy a good used Japanese brand. I bought a 4 wheeler for my daughter and had to work on it every time she rode it! The stock battery was garbage...wouldn't hold a charge, had to buy an aftermarket battery. Just about everything rattled loose...had to take it apart several times!. I had to replace wheel bearings. Overall the ATV felt and looked cheap. It was a SUNL 90 CC. Like I said don't waste your money on this junk! You get what you pay for. Buyer beware!
overcharged
When I went to this gas station I asked them to put $20 dollars worth of regular into my car but the attendant put $40 into my car but there was no gas in my car because I still had the same number of bars on my gas gauge from when I pulled in. Whenever I put gas in my car it registers very fast and the bars go up almost immediately. I was figuring there must be something wrong with the pump cause I go there every Monday to put gas in my car. So I went in to see the owner and he told that he has seen people like me before that have scammed him to get free gas, he told me his pump is fine and won't give me back my money even though there is no gas in my car. He also told me he expects that 20 bucks that I did not even want in the first place. This was not he first time that they have put more gas in the tank then I have asked for and I am sick of it, they expect me to pay for their mistake and to me that is the biggest scam going. A word of caution to everyone, check your receipt or the pump before you pull out cause you could be getting ripped off.
On Thursday, September 11 at approx. 8:30 PM, I paid $3.23/gallon cash. Then as I was passing by on Sunday, September, 14, the same gas station was asking $3.49 a gallon. The price per barrell has been on the decline and is finally below $100 and yet the price at this station increased $.26 over the weekend. This is gouging at it's finest. Gas station owners are supposed to be charging us for what they paid for the gas. Does this station want me to believe that during decline oil prices, their cost went up $.26 from Thursday to Saturday. I would love to demand to see a delivery sheet from this station owner to show that their cost went up, between those dates and prove to me that they were not taking advantage of Hurricane Ike.
I stopped at a raceway gas station on mercury blvd in Hampton. I usually get my gas at the raceway on armistead. As I went to put in my credit card there was a faded sign that stated no credit or debit. I went into the store and gave the clerk $40 and said pump 1 please. As I was leaving she yelled, what pump? again I said pump 1. I went to the car, put the hose in the tank and tried to pump the gas. nothing. I went back inside and asked them to put on pump 1. The woman who was going in and out of English and an Asian language told me 'pump broken'. I said if it is broken please put a sign on it. Then she started giving me a hard time, took my money, threw it at me and told me she wouldn't sell me gas and to go somewhere else. I told her no. I was going to get gas. I also told her perhaps in her country she could give lip to a customer and yell at them, but not here. She started yelling at me saying what country? what country? I told her I was going to get gas and I would move to pump 3. Then all of a sudden she said pump 1 was working. Her and another younger woman, who spoke better English were rude. I was angry and demanded the name of the owner, their telephone number. The older woman refused and said at first she was the owner, then she said she was the manager and then she said she just worked there. I told them, including the young Indian Asian boy who was stuffing his face with candy the entire time I was standing there I was not done with them, and walked out.
I have never been treated so rudely in any gas station in my life as I was in this gas station. I will be sure to tell everyone about the incident . - and if there is a way to find a corporate office, I will, along with posting this on every complaint site I can find.
They ripped me off
On july 15, 2008 I paid cash for some gas. It was $3.92 for regular unleaded. When I first walked into the gas station I waited for 30min, at the same time I was hearing other people complaining about the wait. I put $25 in my tank. Let me remind you that I have a 2005 nissan altima and even at $4 a gallon when I put $25 in I received at least a half of...
Read full review of RaceWay Gas Stations and 2 comments
never be going back there ever again
Pulled into Raceway because they were advertising $3.53 on Rt. 22E in Bound Brook. Midway through the fill, I look over onto the machine and it blatantly states $3.61 and I get out of my car and demand why its 8 cents higher. The man who originally did the fueling was elsewhere and this other worker tells me that they charge more for credit card. Since when was that even legal? He couldn't do anything and just stared at me blankly. 17 gallons of fuel later, the apathetic man gives me back my credit card and receipt and walks away.
I leave in a fit yelling at them that they should have said something and the original man who served me screams out vulgarity at me in his thick Indian accent as I start pulling away. Needless to say, I will never be going back there ever again.
The complaint has been investigated and resolved to the customer’s satisfaction.
At about 3.46pm stopped to get a gallon of Gas and it showed it was for $3.45 a gallon and when finished pumping gas for just a gallon I only got 0.997 of a gallon! It happens every time I stop. Here to get gas! Staff is very friendly don't have any issues with them but something needs to be done about the price vs gallon!
Raceway is biggest rip off if u look at the main boards the price signs is not so clear that it can tell the difference between cash and credit prices. they now did 10 cents difference so customer think that it is one price.
Same situation at Route 33 Monroe Raceway Gas Station. They constantly overcharge $10 to $15 to different customers at different times. I've been overcharged twice $15. I agree, I will never ever go to Raceway.
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RaceWay Gas Stations Contacts
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RaceWay Gas Stations phone numbers+1 (800) 688-6199+1 (800) 688-6199Click up if you have successfully reached RaceWay Gas Stations by calling +1 (800) 688-6199 phone number 0 0 users reported that they have successfully reached RaceWay Gas Stations by calling +1 (800) 688-6199 phone number Click down if you have unsuccessfully reached RaceWay Gas Stations by calling +1 (800) 688-6199 phone number 0 0 users reported that they have UNsuccessfully reached RaceWay Gas Stations by calling +1 (800) 688-6199 phone number+1 (770) 431-7600+1 (770) 431-7600Click up if you have successfully reached RaceWay Gas Stations by calling +1 (770) 431-7600 phone number 0 0 users reported that they have successfully reached RaceWay Gas Stations by calling +1 (770) 431-7600 phone number Click down if you have unsuccessfully reached RaceWay Gas Stations by calling +1 (770) 431-7600 phone number 0 0 users reported that they have UNsuccessfully reached RaceWay Gas Stations by calling +1 (770) 431-7600 phone number
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RaceWay Gas Stations emailsracewayrecruiting@racetrac.com100%Confidence score: 100%Support
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RaceWay Gas Stations address200 Galleria Parkway, Suite 900, Atlanta, Georgia, 30339, United States
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RaceWay Gas Stations social media
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The customer service is pathetic at one of the raceway store (999) at gibsonton drive FL.
I bought gum, milk, bread, sandwich and few more items from the store and the cashier was very rude and over charging me. the restrooms were filthy and it was a very bad experience.
The owners were indians and they said, people like you come everyday and we dont care if you take your business someplace else.
i hope management makes a note of it and make sure that business is grown by giving stores to people who know how to do a decent customer service.
The other raceway gas station(FL, Gibsonton)
I was told by the cashier that I am not allowed to go back to the gas station because I used their bathroom everyday.(which is not true, though I did use sometimes) thinking I bought my gas at their station everytime I need gas for so many years as a faithful customer, it should be ok to use their bathroom sometimes! But the man told me he didn't make anymoney from me buying gas because I use credit card. He said he only make 3 cents per gallon from me, if I used credit card only 1 cent he will make, thus the only way he could make money is I paid him cash inside the store or buying items from the store. He asked me not to come back because I made him lose money! I am paying this high price of gas all this year from this Raceway gas station but was embarrassed by this Indian man who behave like jerk... As he pleased, I will never go back to this gas station for sure.
Hey, I encountered the same thing at Raceway gas station, too! The jerk man told me that I am not allowed to go to their gas station anymore because I used their bathroom everyday! Which is not true, but I did pump my gas their every time I need gas! As a faithful customer I thought it is OK to use their bathroom sometimes! And then he said he didn't make any money if I use credit to buy gas. He said he only make 3 cents per gallon and if I use credit card he only makes 1 cent /gallon. So, the only way he could make money is that I pay cash inside the store or buying items from the store! I am sorry to hear that and he said go to somewhere else, never come back! This is the first time I heard anything like that from a gas station. For sure, I am so embarrassed for disappointed someone in such a way!