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RaceTrac review: ice cream station and customer service

S
Author of the review
1:26 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Last time I came here one of your employees had dark blue hair and she was extremely rude to me and my husband. We usually come in late at night for ice cream. We know that it only takes roughly 5 min for the ice cream machines to be turned on and ready to serve. This is because most of your employees will just turn them on for us... not at that store. While we were waiting for the machines to get ready your rude employee looked at us and told us we needed to just leave because we had been there to long or something. Then tonight we went for ice cream and they refused to turn on the machines so we left and went to the one that was much farther because we knew they would accommodate what we wanted. But guess what they refused us to... so guess who took their late night business to mcdonalds? That's right we don't want your 8 dollar ice cream anyways... thanks for making run all over hell and back. I'll remember y'all don't want my late night business from now on. Y'all just lost out on 10+ bucks every night. This is totally inconvenient for us. Is it really that hard to push the button and turn it on? Sincerely yours Shay

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