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RaceTrac review: gas pump mix up/giving away merchandise

C
Author of the review
8:18 am UTC

Yesterday I went into the Racetrack on Fowler Ave Tampa in the University Mall area, at 330Pm and gave the cashier $25 cash for pump #13. Before I noticed the other cashier talking to a customer who wanted two large cokes, the cashier said that she knew her and talked a bit and when the customer wanted to pay for the drinks the cashier said that was okay and the customer left without paying. I paid my $25 and went to the pump to pump my gas but when I got there it said that $25 was already pumped and I could not get any gas, so I had to go back into the store and wait in a long line to ask if they could reset the pump or something. The cashier said I already got my gas on a credit card and if I wanted more gas I would have to pay and additional $25. I argued that I did not get any gas or use a credit card. The clerk showed me her computer screen where it showed that $25 was credited and pumped. I argued that my tank was empty and I didn't get any gas and asked the other clerk who said that she remembered me giving her the $25 in cash while the other clerk argued that I used a credit card. By this time there was a long line of people looking at me as if I was trying to get something for nothing. I asked for the manager who showed me the computer screen and the credit for $25. I told her to come and look at my car and I will show her that my tank is near empty and that I paid $25 and got no gas. She spoke to the other clerks and eventually I got my gas after about 30 minutes of arguing and humiliation. I feel they were probably bilking the till with false credit but one thing is for sure I will never go there again or to any Racetrack. Clinton

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