RaceTrac review: employees

I am a 911 dispatcher and this gas station is the only place available other than McDonald's that is alleged to have 24hr service. We constantly have issues with the employees shutting down the gas station and claiming "the system is down" which enables public service employees (police, fire, dispatchers and EMS) from literally having anything to eat whatsoever. While I would much rather having another option rather than dealing with the socially unacceptable people that are employeed by this specific franchise, it simply is not an option in this city. The employees are rude (give or take a very few good ones)and they are lazy (refuse to even put the coffee machines back together after an hour of a customer waiting). This is a problem that needs to be fixed.