First: I like Qatar Airlines and it is only because of the 1. flight out of 6. It can't be explained neither at the help site nor at the airport. It's about a refund for the flight PR1818, now unfortunately the whole flight is cancelled
That's the email which I have written
Good evening dear Sir or Madam!
I have just cancelled the booking reference O87MEN.
I am very satisfied with Qatar Airways and I want to take the return flight as it was booked!
But there was a little problem regarding the first connection:
Flight PR1818 from Davao with Philippine Airlines should arrive at 19.30 o'clock in Manila.
The following flight with Qatar Airways was starting at 18.35 o'clock.
That's really impossible: minus 1 hour and 5 minutes
I have tried to find another flight with Philippine Airlines on April 10, but everything was sold out.
If I had cancelled the whole booking, I was not sure if I could start my trip successfully. Beyond that, the refund takes more than 1 week.
So I was booking a flight with Cebu Pacific from General Santos City to Manila to be there on time.
Once again: I will be very pleased to travel back with Qatar Airlines: QR1499, QR932 and Philippine Airlines PR1823.
That should not been cancelled, please!
It's only about the first (Impossible) flight: PR1818.
Thank you for your understanding.